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The Westin Indianapolis

4.0 out of 5.0

Recent guest reviews

Location is great and easily within walking distance of most major locations downtown.

Great location. Nice staff. Pretty lobby. Room bedsheets were stained and bathtub had hair in it. That was a little off putting but the rest of the room was very nice. Bathroomb was very small but nice and updated. Would recommend but housekeeping needs to step it up

Excellent service from the staff. Prime location for the Convention Center. Access to the Skywalk makes traveling around downtown so convenient. Absolutely recommend.

In town for a wedding. Great location for a reasonable price.

I have been a loyal Westin customer ever since I worked at the LaPaloma in Tucson, Arizona. The hotel in Indianapolis has been at its location for a long period of time. It is clear that it has been remodeled but some of the common areas (floor ice and vending machine rooms) could use a bit of a refresh. I generally stay somewhere within the SPG family when I travel and would come back to the Indianapolis Westin when possible.

It was a comfortable stay in a very nice hotel that is close to all of the downtown action in Indy. A reminder: the "in house" and valet parking is extremely expensive.

Very nice staff will stay again. Answered all my concerns. Let me stay an extra night with no reservation.

Great location. I will stay here ever time I come to town.

Very nice motel and very nice people working there

The staff were friendly and the hotel well-kept. The free Wall Street Journals every day is a very nice touch. Minor issues: the elevator on the seventh floor goes up, regardless if you press the down button and the light above the elevator points "down" when you get on it. Never had that happen before. Also, $45 to park your car overnight is steep for Indianapolis. But the positives well outweigh these items: the rooms are well-kept, the air conditioners are especially good and the location is excellent - blocks from the stadiums in which the baseball and football teams play.

Courteous staff and lovely hotel! Outdoor landscaping was beautiful!

Loved the walkways connecting the convention center and mall. Beautiful city. Staff is stellar - willing to assist with anything.

Great hotel, no issues other than the price to park your car overnight. Thought I was in NYC!

Great staff and service. The staff was focused on customer service and they delivered it very well.

This is a decent hotel. The staff was friendly and responsive. Parking seemed a bit overpriced.

Nothing was horribly wrong, but would expect more than a "basic" room from the Westin brand. Rod

they made you feel comfortable welcomed, The beds were so nice. we used the pool area very nice! We use the parking garage. the point is the cost is I think is a little high. but I'm from a small town. but for a Motel and stay there $45.00 seams high.

The hotel was nice, but I won't be staying there again because of all of the extra unadvertised costs. The parking was advertised to be self park for $20 per night but when I got there it was $40 per night. The breakfast was advertised to cost about $15 per person and but when it was delivered it was about twice that. I was planning on giving a tip, but the tip was already included and with the delivery fee the cost was as much as the meal. A tip isn't really a tip, if it is already figured into the cost. The valet seemed nice and he told me where I could find cheaper parking, but everywhere I went the price was the same. Eventually, I gave up and parked in the $40 per night spot. When I complained they said if I had gotten valet parking, they could have refunded some of my money due to the mistake in advertising.

Had a great time and wonderful stay. We plan on staying here again.

241 W Washington Street Indianapolis IN

Hotel highlights

  • Walking distance to Indiana Convention Center and Circle Center Mall
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Indianapolis, The Westin Indianapolis is adjacent to Indiana Convention Center and within a 5-minute walk of other popular sights like Circle Center Mall. This 575-room, 4-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and a spa tub.


Dining

Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, available for a fee.


Rooms

A 32-inch flat-screen TV comes with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a laptop-compatible safe.


Property features

At The Westin Indianapolis, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 45.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Club Room, 2 Double Beds

Full 2 | Sleeps 4

Club Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Guest reviews for The Westin Indianapolis

Everyone (29) Couples (1) Business (1) Family (2)
3
Business Business Travelers

Location is great and easily within walking distance of most major locations downtown.

By on May 26, 2019

Review comment responded on May 28, 2019

Thank you for leaving us some feedback about your recent stay. We are so glad you enjoyed your stay and hope to have you back when your travel brings you to Indianapolis again!

3
Everyone

By on Feb 19, 2019

4
Everyone

Great location. Nice staff. Pretty lobby. Room bedsheets were stained and bathtub had hair in it. That was a little off putting but the rest of the room was very nice. Bathroomb was very small but nice and updated. Would recommend but housekeeping needs to step it up

By on Aug 20, 2018

Review comment responded on Aug 20, 2018

We would like to thank you for sharing your feedback about your stay. It is disappointing to read the high levels of service and cleanliness were not experienced during your visit. Your comments regarding your overall experience have been forwarded to our management staff as we are always looking for ways to improve our guest’s experience. We hope you will allow us the opportunity to welcome you back the next time you are in the area.

4
Everyone

Excellent service from the staff. Prime location for the Convention Center. Access to the Skywalk makes traveling around downtown so convenient. Absolutely recommend.

By on Aug 14, 2018

Review comment responded on Aug 14, 2018

Thank you for your feedback! We are so glad to hear you enjoyed your stay with us and we hope to welcome you back in the future!

5
Everyone

In town for a wedding. Great location for a reasonable price.

By on Jul 13, 2018

Review comment responded on Jul 13, 2018

Thank you for your feedback. We are so pleased to hear you enjoyed your stay with us and hope to welcome you back in the future!

3

a stay at the westin, indianaplos

Everyone

I have been a loyal Westin customer ever since I worked at the LaPaloma in Tucson, Arizona. The hotel in Indianapolis has been at its location for a long period of time. It is clear that it has been remodeled but some of the common areas (floor ice and vending machine rooms) could use a bit of a refresh. I generally stay somewhere within the SPG family when I travel and would come back to the Indianapolis Westin when possible.

By , from Midwest, USA on Jul 7, 2018

Review comment responded on Jul 10, 2018

Thank you for your comments, Jay. We will be sure to revisit the areas that need improvement. We hope to welcome you back whenever your travels bring you back to the area.

4
Everyone

It was a comfortable stay in a very nice hotel that is close to all of the downtown action in Indy. A reminder: the "in house" and valet parking is extremely expensive.

By , from Clive, IA. on May 5, 2018

Review comment responded on May 7, 2018

Thank you for your feedback. We are pleased you enjoyed your stay with us and hope to welcome you back in the future!

5
Everyone

Very nice staff will stay again. Answered all my concerns. Let me stay an extra night with no reservation.

By on Mar 16, 2018

Review comment responded on Mar 16, 2018

Hello and thank you for your feedback. We are so pleased to hear you enjoyed your stay with us and hope to welcome you back sometime in the near future!

5
Everyone

Great location. I will stay here ever time I come to town.

By on Dec 18, 2017

Review comment responded on Dec 18, 2017

Thank you for your feedback and we are so glad to hear you had a pleasant stay with us!

5

nice place

Everyone

Very nice motel and very nice people working there

By , from buffalo new york on Dec 11, 2017

Review comment responded on Dec 12, 2017

Thank you for your feedback. We are so pleased to hear you enjoyed your stay with us! We hope to welcome you back sometime!

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.