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Recent guest reviews

Location is great and easily within walking distance of most major locations downtown.

Great location. Nice staff. Pretty lobby. Room bedsheets were stained and bathtub had hair in it. That was a little off putting but the rest of the room was very nice. Bathroomb was very small but nice and updated. Would recommend but housekeeping needs to step it up

Excellent service from the staff. Prime location for the Convention Center. Access to the Skywalk makes traveling around downtown so convenient. Absolutely recommend.

In town for a wedding. Great location for a reasonable price.

I have been a loyal Westin customer ever since I worked at the LaPaloma in Tucson, Arizona. The hotel in Indianapolis has been at its location for a long period of time. It is clear that it has been remodeled but some of the common areas (floor ice and vending machine rooms) could use a bit of a refresh. I generally stay somewhere within the SPG family when I travel and would come back to the Indianapolis Westin when possible.

It was a comfortable stay in a very nice hotel that is close to all of the downtown action in Indy. A reminder: the "in house" and valet parking is extremely expensive.

Very nice staff will stay again. Answered all my concerns. Let me stay an extra night with no reservation.

Great location. I will stay here ever time I come to town.

Very nice motel and very nice people working there

The staff were friendly and the hotel well-kept. The free Wall Street Journals every day is a very nice touch. Minor issues: the elevator on the seventh floor goes up, regardless if you press the down button and the light above the elevator points "down" when you get on it. Never had that happen before. Also, $45 to park your car overnight is steep for Indianapolis. But the positives well outweigh these items: the rooms are well-kept, the air conditioners are especially good and the location is excellent - blocks from the stadiums in which the baseball and football teams play.

Courteous staff and lovely hotel! Outdoor landscaping was beautiful!

Loved the walkways connecting the convention center and mall. Beautiful city. Staff is stellar - willing to assist with anything.

Great hotel, no issues other than the price to park your car overnight. Thought I was in NYC!

Great staff and service. The staff was focused on customer service and they delivered it very well.

This is a decent hotel. The staff was friendly and responsive. Parking seemed a bit overpriced.

Nothing was horribly wrong, but would expect more than a "basic" room from the Westin brand. Rod

W Washington Street Indianapolis IN

Hotel highlights

  • Walking distance to Indiana Convention Center and Circle Center Mall
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Indianapolis, The Westin Indianapolis is adjacent to Indiana Convention Center and within a 5-minute walk of other popular sights like Circle Center Mall. This 575-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

This hotel is home to a family restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

The 575 rooms have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

At The Westin Indianapolis, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Parking is available for USD 42 per day (USD 45.00 per night for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Club Room, 2 Double Beds

2 Double Beds | Sleeps 4

Club Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Deluxe Room, 1 King Bed with Sofa bed, View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Traditional Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for The Westin Indianapolis

Everyone (32) Couples (1) Business (1) Family (2)
5
Everyone

By on Mar 5, 2020

1
Everyone

By on Aug 26, 2019

5
Everyone

By on Aug 15, 2019

Review comment responded on Aug 15, 2019

Thank you for taking the time to share your feedback about your recent trip to The Westin Indianapolis. It was a pleasure having you stay with us and we hope to see you again in the future!

3
Business Business

Location is great and easily within walking distance of most major locations downtown.

By on May 26, 2019

Review comment responded on May 28, 2019

Thank you for leaving us some feedback about your recent stay. We are so glad you enjoyed your stay and hope to have you back when your travel brings you to Indianapolis again!

3
Everyone

By on Feb 19, 2019

4
Everyone

Great location. Nice staff. Pretty lobby. Room bedsheets were stained and bathtub had hair in it. That was a little off putting but the rest of the room was very nice. Bathroomb was very small but nice and updated. Would recommend but housekeeping needs to step it up

By on Aug 20, 2018

Review comment responded on Aug 20, 2018

We would like to thank you for sharing your feedback about your stay. It is disappointing to read the high levels of service and cleanliness were not experienced during your visit. Your comments regarding your overall experience have been forwarded to our management staff as we are always looking for ways to improve our guest’s experience. We hope you will allow us the opportunity to welcome you back the next time you are in the area.

4
Everyone

Excellent service from the staff. Prime location for the Convention Center. Access to the Skywalk makes traveling around downtown so convenient. Absolutely recommend.

By on Aug 14, 2018

Review comment responded on Aug 14, 2018

Thank you for your feedback! We are so glad to hear you enjoyed your stay with us and we hope to welcome you back in the future!

5
Everyone

In town for a wedding. Great location for a reasonable price.

By on Jul 13, 2018

Review comment responded on Jul 13, 2018

Thank you for your feedback. We are so pleased to hear you enjoyed your stay with us and hope to welcome you back in the future!

3

a stay at the westin, indianaplos

Everyone

I have been a loyal Westin customer ever since I worked at the LaPaloma in Tucson, Arizona. The hotel in Indianapolis has been at its location for a long period of time. It is clear that it has been remodeled but some of the common areas (floor ice and vending machine rooms) could use a bit of a refresh. I generally stay somewhere within the SPG family when I travel and would come back to the Indianapolis Westin when possible.

By , from Midwest, USA on Jul 7, 2018

Review comment responded on Jul 10, 2018

Thank you for your comments, Jay. We will be sure to revisit the areas that need improvement. We hope to welcome you back whenever your travels bring you back to the area.

4
Everyone

It was a comfortable stay in a very nice hotel that is close to all of the downtown action in Indy. A reminder: the "in house" and valet parking is extremely expensive.

By , from Clive, IA. on May 5, 2018

Review comment responded on May 7, 2018

Thank you for your feedback. We are pleased you enjoyed your stay with us and hope to welcome you back in the future!

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