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Recent guest reviews

They are doing their best but everything just getting run down.

Entire Stay was peaceful ..

Location is great and easily within walking distance of most major locations downtown.

Great location. Nice staff. Pretty lobby. Room bedsheets were stained and bathtub had hair in it. That was a little off putting but the rest of the room was very nice. Bathroomb was very small but nice and updated. Would recommend but housekeeping needs to step it up

Excellent service from the staff. Prime location for the Convention Center. Access to the Skywalk makes traveling around downtown so convenient. Absolutely recommend.

In town for a wedding. Great location for a reasonable price.

I have been a loyal Westin customer ever since I worked at the LaPaloma in Tucson, Arizona. The hotel in Indianapolis has been at its location for a long period of time. It is clear that it has been remodeled but some of the common areas (floor ice and vending machine rooms) could use a bit of a refresh. I generally stay somewhere within the SPG family when I travel and would come back to the Indianapolis Westin when possible.

It was a comfortable stay in a very nice hotel that is close to all of the downtown action in Indy. A reminder: the "in house" and valet parking is extremely expensive.

Very nice staff will stay again. Answered all my concerns. Let me stay an extra night with no reservation.

Great location. I will stay here ever time I come to town.

Very nice motel and very nice people working there

The staff were friendly and the hotel well-kept. The free Wall Street Journals every day is a very nice touch. Minor issues: the elevator on the seventh floor goes up, regardless if you press the down button and the light above the elevator points "down" when you get on it. Never had that happen before. Also, $45 to park your car overnight is steep for Indianapolis. But the positives well outweigh these items: the rooms are well-kept, the air conditioners are especially good and the location is excellent - blocks from the stadiums in which the baseball and football teams play.

Courteous staff and lovely hotel! Outdoor landscaping was beautiful!

W Washington Street Indianapolis IN

Hotel highlights

  • Walking distance to Indiana Convention Center and Lucas Oil Stadium
  • Onsite dining
  • 24-hour fitness center
  • WiFi and wired Internet in rooms and public areas (fees apply)

Located in Downtown Indianapolis, The Westin Indianapolis is within a 5-minute walk of Indiana Convention Center and within 15 minutes of other popular attractions like Lucas Oil Stadium. This 575-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour gym.


Dining

This hotel is home to a family restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.


Property features

The Westin Indianapolis features a 24-hour gym, WiFi in public areas, and conference space. Valet parking is offered for USD 49.00 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Club Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for The Westin Indianapolis

Everyone (31) Family (1)
3
Friends

They are doing their best but everything just getting run down.

By on Dec 19, 2021

Review comment responded on Dec 21, 2021

Dear Jon, Thank you for sharing your insights. While we're glad you found our team to be helpful and attentive, we apologize if your stay wasn't what you had hoped it would be. We are currently renovating our property, and we hope you will come back to see our improvements when our project is complete. Our team is confident that we can deliver the quality experience you expected, and we hope you will give us another chance to prove this.

5
Family with small children

Entire Stay was peaceful ..

By , from Gary on Sep 9, 2021

Review comment responded on Sep 16, 2021

Dear Tamieca, Our team aims to make the experience of every one of our guests relaxing and enjoyable, and we're glad that this was your experience with us! We would love nothing more than to welcome you back to The Westin Indianapolis, so come and see us again in the future.

5
Everyone

By on Sep 7, 2021

1
Everyone

By on Dec 30, 2020

5
Family Friends

By , from Lexington, Ky on Jun 23, 2020

5
Everyone

By on Mar 5, 2020

1
Everyone

By on Aug 26, 2019

5
Everyone

By on Aug 15, 2019

Review comment responded on Aug 15, 2019

Thank you for taking the time to share your feedback about your recent trip to The Westin Indianapolis. It was a pleasure having you stay with us and we hope to see you again in the future!

3
Business Business

Location is great and easily within walking distance of most major locations downtown.

By on May 26, 2019

Review comment responded on May 28, 2019

Thank you for leaving us some feedback about your recent stay. We are so glad you enjoyed your stay and hope to have you back when your travel brings you to Indianapolis again!

3
Everyone

By on Feb 19, 2019

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