The front desk worker was not pleasant at all! My room smelled like cigarettes, linen had stains, the man next door had a pit bull chained to the steps as well as a speaker playing loud music and his room looked as if he lived there! I complained and was not offered a different room so I just checked out and wasted my money! I’ll never return to that dump!
I nicknamed this the RedruM Inn because of my 2nd room (the first reeked of smoke, the shower curtain was pulling out a chunk of wall and so was the railing in the closet area, not to mention the layer of dust on the headboard). My “upgraded room” had blood on the wall - not a blood stain, but actual, dried blood. The property manager might say, “but it was just a little bit of blood!” It was blood! On the wall! I’m pretty sure some of the stains on the badly stained sheets were also blood, and maybe some lubricant. The headboards in this room were also dusty - so dusty that in my pictures there’s a clear handprint on one so you can see how deep the dust goes. I’m going to give them the benefit of the doubt and say that the handprint was from when they made the bed. The manager seemed put out by my dissatisfaction because when I went in there after calling Orbitz, he hung up on them several times.
Satisfactory room. Definitely nothing close to fancy. If you're looking for something cheap for just a night, this will do
Cost efficient and close to where i was going. The rooms were smaller than what was deplicted. The room had many repairs needed
The hot water didn’t work one of the 4 days i stayed here . A pipe busted in the room next to mine and the water came over to my room . Was told to just “let it dry” which it never did .
Property has a weird drive you have to enter through the Indiana Lighting Parking Lot and it is not well marked. The hotel and the room were not as clean as they could’ve been. The staff was nice every time we interacted with them. I wouldn’t stay here again even with it being cheap. If you like vending machines the amenities will suit you.
Cleaning lady walked in without knocking a hour before checkout and was very rude as was the person calling from front desk
Room was smelling very bad and it wasn’t clean I will never recommend
Check in and out was very easy room was clean. Not enough towels were given and room was small, but otherwise I have no complaints.
Old, run down, dirty. Stayed there on a last minute reservation, wont be going back ever again.
I like red roof but to come and book for 2 days to an open door with towels and old linen in the room is absurd and then to go and have to remove it is the worse... I was sleep and housekeeping was beating on the door and I laid there but they continued until I got up and denied a room clean which only frustrated me cause I couldn’t go back to sleep. Was so upset that I never returned for my second night
This was way overpriced for what you get. The picture here is the nicest that you see. The rooms are OK, clean-ish but old. For the amount we paid ($150!!!!) just not worth it. The area is suspect, they have large floodlights in the parking lot to clearly discourage crime, but people smoke in the lot and we're pretty sure we had a prostitute situation next door.
The first where we had was not clean it had hair around the sink bathtub bed was not made tells all over the bathroom floor but the second round was just fine
Located in Castleton, Red Roof Inn Indianapolis - Castleton is within 2 miles (3 km) of popular attractions such as Community Hospital North and Castleton Square. This 86-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
All 86 air-conditioned rooms provide microwaves, free long-distance calls, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Rooms also include ironing boards.
Guests of Red Roof Inn Indianapolis - Castleton enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.
The front desk worker was not pleasant at all! My room smelled like cigarettes, linen had stains, the man next door had a pit bull chained to the steps as well as a speaker playing loud music and his room looked as if he lived there! I complained and was not offered a different room so I just checked out and wasted my money! I’ll never return to that dump!
I nicknamed this the RedruM Inn because of my 2nd room (the first reeked of smoke, the shower curtain was pulling out a chunk of wall and so was the railing in the closet area, not to mention the layer of dust on the headboard). My “upgraded room” had blood on the wall - not a blood stain, but actual, dried blood. The property manager might say, “but it was just a little bit of blood!” It was blood! On the wall! I’m pretty sure some of the stains on the badly stained sheets were also blood, and maybe some lubricant. The headboards in this room were also dusty - so dusty that in my pictures there’s a clear handprint on one so you can see how deep the dust goes. I’m going to give them the benefit of the doubt and say that the handprint was from when they made the bed. The manager seemed put out by my dissatisfaction because when I went in there after calling Orbitz, he hung up on them several times.
I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof in your future visit. Sincerely, Pooja Patel
Satisfactory room. Definitely nothing close to fancy. If you're looking for something cheap for just a night, this will do
Cost efficient and close to where i was going. The rooms were smaller than what was deplicted. The room had many repairs needed
hank you so much for your review. we appreciate your kind response. Hope to see you again in future stay. Also sorry for any other inconvenience. Sincerely, Pooja Patel
Thank you for sharing your view with us as it help us to do even more better in future. Please accept our sincerest apologies for any inconvenience and trouble that happened during your stay. We will try our best to overcome this problem so things wont be repeated in future again. Sincerely, Pooja Patel
I'm so sorry for any inconvenience that happened during your stay. once again sorry to hear that your experience didn't meet your expectations. we will try our best to serve your in your future visit. Sincerely, Pooja Patel
The hot water didn’t work one of the 4 days i stayed here . A pipe busted in the room next to mine and the water came over to my room . Was told to just “let it dry” which it never did .
Thank you for sharing your experience with us it helps us to improve and maintain our property at our best efforts. Please accept our sincerest apologies for all the trouble that happened during your stay. I will make sure this doesn't repeat in your future visit again.
Thank you for rating us and also please accept our sincerest apologies for any inconvenience. I will try my best to serve you good in your next visit. Sincerely, Pooja Patel.
I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. Sincerely, Pooja Patel