Dirty room, filthy bed covers. Room smelled bad.
This property definitely is not as the clean as the property! It’s nasty as hell. Staff was rude. Not clean at all!
Good location. Close to highway which is good for getting around but a bit loud. Property needs repairs and updating.
The front desk worker was not pleasant at all! My room smelled like cigarettes, linen had stains, the man next door had a pit bull chained to the steps as well as a speaker playing loud music and his room looked as if he lived there! I complained and was not offered a different room so I just checked out and wasted my money! I’ll never return to that dump!
I nicknamed this the RedruM Inn because of my 2nd room (the first reeked of smoke, the shower curtain was pulling out a chunk of wall and so was the railing in the closet area, not to mention the layer of dust on the headboard). My “upgraded room” had blood on the wall - not a blood stain, but actual, dried blood. The property manager might say, “but it was just a little bit of blood!” It was blood! On the wall! I’m pretty sure some of the stains on the badly stained sheets were also blood, and maybe some lubricant. The headboards in this room were also dusty - so dusty that in my pictures there’s a clear handprint on one so you can see how deep the dust goes. I’m going to give them the benefit of the doubt and say that the handprint was from when they made the bed. The manager seemed put out by my dissatisfaction because when I went in there after calling Orbitz, he hung up on them several times.
Satisfactory room. Definitely nothing close to fancy. If you're looking for something cheap for just a night, this will do
Cost efficient and close to where i was going. The rooms were smaller than what was deplicted. The room had many repairs needed
The hot water didn’t work one of the 4 days i stayed here . A pipe busted in the room next to mine and the water came over to my room . Was told to just “let it dry” which it never did .
Property has a weird drive you have to enter through the Indiana Lighting Parking Lot and it is not well marked. The hotel and the room were not as clean as they could’ve been. The staff was nice every time we interacted with them. I wouldn’t stay here again even with it being cheap. If you like vending machines the amenities will suit you.
Cleaning lady walked in without knocking a hour before checkout and was very rude as was the person calling from front desk
Room was smelling very bad and it wasn’t clean I will never recommend
Check in and out was very easy room was clean. Not enough towels were given and room was small, but otherwise I have no complaints.
Old, run down, dirty. Stayed there on a last minute reservation, wont be going back ever again.
Located in Castleton within a 5-minute walk of Community Hospital North, Red Roof Inn Indianapolis - Castleton is within 2 miles (3 km) of Castleton Square. This 86-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, free long-distance calls, and free local calls.
Guests of Red Roof Inn Indianapolis - Castleton enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.
Dirty room, filthy bed covers. Room smelled bad.
This property definitely is not as the clean as the property! It’s nasty as hell. Staff was rude. Not clean at all!
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience.Sincerely,Pooja Patel
Good location. Close to highway which is good for getting around but a bit loud. Property needs repairs and updating.
The front desk worker was not pleasant at all! My room smelled like cigarettes, linen had stains, the man next door had a pit bull chained to the steps as well as a speaker playing loud music and his room looked as if he lived there! I complained and was not offered a different room so I just checked out and wasted my money! I’ll never return to that dump!
I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. Sincerely, Pooja Patel
I nicknamed this the RedruM Inn because of my 2nd room (the first reeked of smoke, the shower curtain was pulling out a chunk of wall and so was the railing in the closet area, not to mention the layer of dust on the headboard). My “upgraded room” had blood on the wall - not a blood stain, but actual, dried blood. The property manager might say, “but it was just a little bit of blood!” It was blood! On the wall! I’m pretty sure some of the stains on the badly stained sheets were also blood, and maybe some lubricant. The headboards in this room were also dusty - so dusty that in my pictures there’s a clear handprint on one so you can see how deep the dust goes. I’m going to give them the benefit of the doubt and say that the handprint was from when they made the bed. The manager seemed put out by my dissatisfaction because when I went in there after calling Orbitz, he hung up on them several times.
I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof in your future visit. Sincerely, Pooja Patel
Satisfactory room. Definitely nothing close to fancy. If you're looking for something cheap for just a night, this will do
Cost efficient and close to where i was going. The rooms were smaller than what was deplicted. The room had many repairs needed
hank you so much for your review. we appreciate your kind response. Hope to see you again in future stay. Also sorry for any other inconvenience. Sincerely, Pooja Patel
Thank you for sharing your view with us as it help us to do even more better in future. Please accept our sincerest apologies for any inconvenience and trouble that happened during your stay. We will try our best to overcome this problem so things wont be repeated in future again. Sincerely, Pooja Patel
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Pooja Patel