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Recent guest reviews

Staff was unprofessional rude and didn’t where mask. There was a lot of homeless people in the lobby and hanging around the property

the cleanliness of the room was excellent. However, there difficulties encountered when another customer was given the same room keys.

My whole experience was excellent I enjoyed my stay entirely

Full kitchen in my room and dishes and silver included. They also have extended stay options

It was nice for the time I stayed. The room was nice

No breakfast, but otherwise everything we wanted. The shower supplies were excellent.

Location of the property. \////:::::::::::://:///////:/:::::::://::::::::

I liked how quiet and large the rooms were. They were well stocked for weekend stays

Extremely clean and quiet, within close proximity of numerous late-night restaurants. Within a 15-minute drive of downtown. Front desk service was excellent. Had a small convenience store in the lobby for light snacks and assorted sundries.

Great friendly staff. Location was close to main roads.

The first day we arrived, some water got spilled on the kitchen floor. We wiped it up with some paper towels and when we did, they came up black. That's how filthy the floor was. We arrived at night and would leave in the mornings and be gone all day so the lighting was not super great. On our last day when we were getting ready to leave, we went to make the bed and realized we had been sleeping in sheets that were dirty and had obviously not been changed before we checked in! We had not noticed before because the stains only showed up in natural day light. Disgusting! Made our skin crawl! The bathroom floor was also filthy. They never come around to empty garbages or replenish anything.

Sure around very uncomfortable pillow was not clean

Went to horrorhound weekend and this was the place to stay will be back next year. I loved the room staff was friendly was a great time. Would recommend to anyone.

enjoyable clean good value. to bad i must pot a certain number of characters to submit this. i thought i was helping out so i get penalized for it. NOW I AM NOT HAPPY! THANKS

E. 21st Street Indianapolis IN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Candlewood Suites Indianapolis East, an IHG Hotel is located 2.2 mi (3.5 km) from Pleasant Run Golf Course and within a 10-minute drive of Post Road Recreation Center. This 81-room hotel has free in-room WiFi, free self parking, and a fitness center.


Rooms

The 81 air-conditioned rooms feature kitchens with refrigerators, microwaves, and dishwashers. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Coffee makers, free newspapers, and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Indianapolis East, an IHG Hotel enjoy a fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers, laundry facilities, and barbecue grills.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Standard Suite

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Candlewood Suites Indianapolis East, an IHG Hotel

Everyone (11) Couples (20) Business (8) Family (20) Other (1) Friends (1)
1
Partner Couples Family

Staff was unprofessional rude and didn’t where mask. There was a lot of homeless people in the lobby and hanging around the property

By , from Houston on Dec 8, 2020

Review comment responded on Dec 8, 2020

I'm sorry we did not meet your expectations, thank you for staying with us.

4
Family

the cleanliness of the room was excellent. However, there difficulties encountered when another customer was given the same room keys.

By , from virginia on Jul 15, 2020

Review comment responded on Jul 16, 2020

Thank you for choosing to stay with us and for your kind feedback. We appreciate you and I do apologize again for the confusion and someone else being assigned to your room.

5
Partner Couples

My whole experience was excellent I enjoyed my stay entirely

By on Jun 16, 2020

Review comment responded on Jun 16, 2020

We are glad to hear that you enjoyed your time with us, please visit us again.

5
Friends

Full kitchen in my room and dishes and silver included. They also have extended stay options

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thank you for staying with us and for providing your feedback.

5
Partner Couples Family

It was nice for the time I stayed. The room was nice

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for staying with us and for your feedback.

4
Everyone

By on Jan 27, 2020

Review comment responded on Jan 28, 2020

Thank you for staying with us and for the review, please visit us again soon.

3
Everyone

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

We appreciate you staying with us.

3
Everyone

By on Sep 28, 2019

Review comment responded on Oct 1, 2019

It looks like you weren't too happy with us. I do apologize.

4
Partner Couples Family

No breakfast, but otherwise everything we wanted. The shower supplies were excellent.

By on Sep 26, 2019

Review comment responded on Oct 1, 2019

We appreciate your feedback, please visit us again.

2
Everyone

Location of the property. \////:::::::::::://:///////:/:::::::://::::::::

By on Jun 24, 2019

Review comment responded on Jun 24, 2019

I'm sorry that our location was not up to your standards, I hope this will not hinder you from staying at other IHG properties.

Candlewood Suites Indianapolis East, an IHG Hotel

7040 E. 21st Street, Indianapolis, IN 46219
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