Place was filthy dirty!!
this hotel is so bad it should not be in business. this is the worst hotel i have ever stayed in. no tv. the stairs shook when i walked on them. it was very dirty. there were numerous exposed electric wires. the trash bin had not been emptied.
Absolute dump! Stay away!!!!
Called to say we would arrive late (12:30am); when we arrived the lobby was open but deserted. After waiting 20 minutes, trying to call the hotel, and walking around the property looking for someone, we left to find other lodging. We have yet to receive a refund. DO NOT RECOMMEND
The staff were friendly and helpful. But the building needs renovation. Another guest reported cockroaches in the bathroom, and I also saw one in mine go behind a crack in the shower.
I out door pool was closed because of poor maintenance. The shower faucet was leaking. The shower tub was stained. Bathroom door kept getting stuck when trying to open it. The only ice machine working was on the 3rd floor.
Smelled like mildew
This property would have been okay but the staff was questionable. We checked in very late. My husband checked us in and we went in search of food. When we got back the front doors were locked. I'm assuming they do that for safety purposes. Whoever that meant we were out in the cold waiting for the night desk person to open for us. (We had our two little girls with us) Then the next more the housekeeper started knocking on the door well before check out. The stood outside of the door talking so loud they woke up my sleeping girls who had already had a late night.
The staff was very helpful, professional and cordial. They were always available to assist in any way. They made our stay very comfortable and relaxing.
Convenient location, Quiet,decently appointed room for the price. Cleanliness left something to be desired, but I'm picky. Bed and linens were clean. Friendly staff. Very good option for a no-frills budget room. Would go back again
great budget hotel close to the highway and easy access to north side attractions
The staff was great, very friendly and helpful. The room was decent, the bathroom was tiny, but the room was clean. We were only sleeping there one night while passing through town so it worked out great for us.
We would NEVER stay in that hotel Ever again. Wrong billing amount, no water when we checked in.
The hotel has partially updated the rooms with nice furniture, flooring and A/C unit. Bed and bathrooms need updating while some of work is suspect, i.e., caulking. Please clean the dirt off common area walls and elevator
I've stayed many times at this hotel and it has been getting better as far as cleanliness, service and all around. I don't hesitate to book at this Quality Inn
Good place to stay at a short notice. Staff is friendly.
BlissPoint Inn Northwest Indianapolis places you next to Solar Eclipse April 8th 2024 and within a 3 miles (5 km) of St. Vincent Indianapolis Hospital. This 60-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.
Guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also standard. Housekeeping is available on request.
Guests of BlissPoint Inn Northwest Indianapolis enjoy free WiFi in public areas, a business center, and laundry facilities. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a vending machine, a gift shop, and a garden.
Place was filthy dirty!!
this hotel is so bad it should not be in business. this is the worst hotel i have ever stayed in. no tv. the stairs shook when i walked on them. it was very dirty. there were numerous exposed electric wires. the trash bin had not been emptied.
Absolute dump! Stay away!!!!
Called to say we would arrive late (12:30am); when we arrived the lobby was open but deserted. After waiting 20 minutes, trying to call the hotel, and walking around the property looking for someone, we left to find other lodging. We have yet to receive a refund. DO NOT RECOMMEND
I apologize for the inconvenience and not meeting expectations. Thank you for the feedback as it gives us an opportunity to understand where improvements can be made.
The staff were friendly and helpful. But the building needs renovation. Another guest reported cockroaches in the bathroom, and I also saw one in mine go behind a crack in the shower.
We apologize for your experience. Pest control is here now.
I out door pool was closed because of poor maintenance. The shower faucet was leaking. The shower tub was stained. Bathroom door kept getting stuck when trying to open it. The only ice machine working was on the 3rd floor.
We apologize for your issues but we are addressing them currently.
Smelled like mildew
Thank you for the feedback, we will address this issue as we go through improvements with our team.
This property would have been okay but the staff was questionable. We checked in very late. My husband checked us in and we went in search of food. When we got back the front doors were locked. I'm assuming they do that for safety purposes. Whoever that meant we were out in the cold waiting for the night desk person to open for us. (We had our two little girls with us) Then the next more the housekeeper started knocking on the door well before check out. The stood outside of the door talking so loud they woke up my sleeping girls who had already had a late night.
The staff was very helpful, professional and cordial. They were always available to assist in any way. They made our stay very comfortable and relaxing.
IM SO SORRY FOR YOUR EXPERIENCE I DO APOLOGIZE AS THE NEW GENERAL MANAGER I'M TRYING TO GET THINGS CORRECTED