Springhill Suites By Marriott Indianapolis Carmel
3.0 out of 5.0
3.8
out of 5
Average Guest Review
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Recent guest reviews
Nice place, good food. Location was perfect for our purpose
Only issue it the jet tub didn't hold water. The pool and hot tub were clean and quiet. Great facility overall. I will be back again
We stayed at this motel for a "girls weekend" with my mom and sisters. The motel was very nice and super clean. The staff was also very friendly and helpful. The only negative was the comfort of the hide-a-bed in the couch...it was not very comfortable and there were not enough blankets. The breakfast was very good. Would definitely stay here again...I just would go for a room with more beds!
Overall good, but we wanted to have our 18 year old daughter use the sofa bed and there was barely enough room to pull it out and walk around it -- otherwise it was fine
We were in town for the holiday so didn't spend too much time at the hotel but were verynpleased at how clean and well kept everything was. Very comfortable.
Staff was absent from the front.desk when i got there...returnedb about 5 minutes later. about 8am awoken by service staff even thoughts i was checking out that day.
Room was not very clean. Pillows on the couch had stains. Very loud due to the multiple wedding parties. Staff was nice
Wecame back to stay at this Springhill after a couple of years. Still like the room layout and decor. But this time they had a better breakfast with real oatmeal ( not just instant, although that was available to go), a wider choice of teas, real cheese and salsa to add to the eggs and make- your-own waffles. But the best thing about this stay was taking advantage of the guest privileges at Lifetime Fitness.It was 2 miles away, but we had a little time. We went and took a very good yoga class as well as spending a few minutes on various cardio machines. And there were plenty of machines and a nice locker room. This was a great benefit since we were facing a second full day in the car!
Spent 5 days at this hotel. Not everything worked in the room. Maid service had to be asked for on somedays. Also, never received enough towels every single day. Front desk staff was great but gave poor directions.
We often stay at Springhill Suites when we travel. The rooms are always spotless and spacious. Their beds are probably the most comfortable I've ever slept in while traveling. The Carmel location is very convenient to shopping, etc. The staff at this location was exceptional! The buffet (included) is always great and very generous. This buffet ended earlier than other locations. Only drawback was the jacuzzi was closed for some reason and the pool seemed a bit smaller than other locations. Would definitely stay there again.
We were in town for a sports tournament and chose this location because it was close to the stadium where the game would be played. The building was recently renovated and the halls smelled of new carpets and fresh paint. It was spotless and decorated in updated color scheme. The beds were very comfortable. The rooms had everthing we needed--coffee maker, fridge, spacious bathroom, nice towels, etc. The staff was friendly and helpful. Breakfast was nice.
Clean and comfortable and excellent sound proofing.
This hotel was just OK. My wife and I weren't aware that the hotel caters to families with young kids. It was reasonably well furnished but not upscale at all. The room decor was just OK. The bathroom was pedestrian.
I just did an overnight in Indianapolis and found this to be a great place to stay. The decor is modern and upbeat, yet soothing. It differentiates itself by style. The workout room was well equipped and pleasant for it's size---which is comparable to hotels in this category. I arrived late---around 8:30pm---and easily found a place to eat with the cheerful help of front desk staff. I will be staying here again when I'm in Indianapolis overnight.
Carmel is a lovely little town and this hotel is clean and delightful. The staff is friendly and the breakfast is great! The only hiccup we had was getting our room cleaned for the second of our two day stay. We had to ask twice, and the cleaning job that was done was only adequate.
In town for a funeral. Hotel was perfect and well within our quick travel budget. Thank you.
The staff was friendly, the hotel was immaculate. The towels were small. The rooms away from Meridian would have been quieter. However, it was a very good value for the money and we would go back
the staff was wonderful. i had recent surgery & [...] was kind enough to place my suitcase in the car for me. this is just a little thing but that's what counts. they also had a very well taken care of breakfast bar with fresh oatmeal, waffles, fruit, sausage, eggs & assorted pastry. there was an attendant there to make sure that everything was filled. it was also important to me that they did not take items off the bar until their closing time of 9:00. sometimes hotels will start to take food in early & if you get down there at 8:50, everything is gone.
It was very nice and the staff was very friendly.. Even opened the pool a little early for my kids..
The rooms have just been recently renovated. Very nice. But, what was better was the wonderful customer service provided by the staff. They bent over backwards assisting me in getting transportation to where I needed when transportation is hard to find in the area. The friendly service is what really counted and if I am ever back in that area on business again, I will stay at the SpringHill Suites because they provide class A service at the fraction of a cost. The manager and staff should be commended!
Guest reviews for Springhill Suites By Marriott Indianapolis Carmel
convenient to our destination for the weekend
Everyone
Nice place, good food. Location was perfect for our purpose
nice king size suite with jet tub
Everyone
Only issue it the jet tub didn't hold water. The pool and hot tub were clean and quiet. Great facility overall. I will be back again
enjoyable stay!
GetawayWithFriends
We stayed at this motel for a "girls weekend" with my mom and sisters. The motel was very nice and super clean. The staff was also very friendly and helpful. The only negative was the comfort of the hide-a-bed in the couch...it was not very comfortable and there were not enough blankets. The breakfast was very good. Would definitely stay here again...I just would go for a room with more beds!
nice for couple, but tight when using sofa bed
Families
Overall good, but we wanted to have our 18 year old daughter use the sofa bed and there was barely enough room to pull it out and walk around it -- otherwise it was fine
nice and clean
Families
We were in town for the holiday so didn't spend too much time at the hotel but were verynpleased at how clean and well kept everything was. Very comfortable.
mediocre...needs some development
BusinessTravelers
Staff was absent from the front.desk when i got there...returnedb about 5 minutes later. about 8am awoken by service staff even thoughts i was checking out that day.
dirty
BusinessTravelers
Room was not very clean. Pillows on the couch had stains. Very loud due to the multiple wedding parties. Staff was nice
good breakfast, great workout!
Families
Wecame back to stay at this Springhill after a couple of years. Still like the room layout and decor. But this time they had a better breakfast with real oatmeal ( not just instant, although that was available to go), a wider choice of teas, real cheese and salsa to add to the eggs and make- your-own waffles. But the best thing about this stay was taking advantage of the guest privileges at Lifetime Fitness.It was 2 miles away, but we had a little time. We went and took a very good yoga class as well as spending a few minutes on various cardio machines. And there were plenty of machines and a nice locker room. This was a great benefit since we were facing a second full day in the car!
just so so
Families
Spent 5 days at this hotel. Not everything worked in the room. Maid service had to be asked for on somedays. Also, never received enough towels every single day. Front desk staff was great but gave poor directions.
great staff!
Couples
We often stay at Springhill Suites when we travel. The rooms are always spotless and spacious. Their beds are probably the most comfortable I've ever slept in while traveling. The Carmel location is very convenient to shopping, etc. The staff at this location was exceptional! The buffet (included) is always great and very generous. This buffet ended earlier than other locations. Only drawback was the jacuzzi was closed for some reason and the pool seemed a bit smaller than other locations. Would definitely stay there again.
Thank you for sharing your experience with us! I am very sorry that you encountered an issue with your jet tub. We will have our engineering department take a look at the issue right away. We are delighted that you had an enjoyable stay! Look forward to welcoming you back in the future!