Appreciated the proximity of the hotel to event we were in town for. Our toilet didn't work very well. Some outlets in the room did not work. There was also not a working alarm clock. We didn't have room service unless requested 24 hours in advance, so we ran out of things like toilet paper and towels. Not that big of a deal to go to the front desk and ask; it's just that when you pay the rates they charge, you would expect better service.
The rooms are way to small for what you want to charge for them. Have stay in other hotels that had much bigger rooms for this price.
Property not well kept. Dirty common areas. Hallway smelt like cat. Pool area especially. There were safety concerns in there too like broken tiles. Hotel was very understaffed. Grab and go breakfast left a lot to be desired.
I stayed 4 nights, never did they cleab the room. I had to empty the trash myself. Even after telling the cleaning lady that it needed a clean she asked why
Great hotel for the price. Nice room, clean hotel with nice pool and it was quiet
I enjoyed my stay. My sister enjoyed her stay. Thank you.
covid-19 made it less than it could have been. Not your fault. Overall experience was good.
The size of the room was wonderful. There was plenty of space for all of our things and that I liked. The bed was in horrible condition. The springs creaked anytime there was movement, it kept sounding like it was near the point of breaking. The towels were the furthest thing from soft I’ve ever had touch my body. It honestly felt like we were drying off with sandpaper. Our worst part of the stay was a group of kids from a traveling hockey team. They were constantly running up and down the hallways, screaming, using karaoke machines at full volume, and just in general being disrespectful. The majority of rooms in the hotel were booked with these kids and their families. Now there wasn’t much the hotel would do, and it’s not like you can kick out 75% of your guests because 25% are unhappy. This reason alone but a very bad taste in my mouth about SpringHill Suites. I paid the extra money to stay in a Marriott property over something like a Days Inn because I enjoy the quality and privacy but I got neither of those things during this trip. Overall score 6/10.
Overall, our stay was just fine. The hotel gym was nice and the rooms were very spacious. The location was also very good. Overall, we were pleased and would consider this hotel for future stays.
Nothing unique did not like - rooms - very old and outdated (more like a 80's motel) - bathroom (painted bathtub with pealing paint)
The hotel and staff were wonderful! The breakfast wasn't our favorite breakfast, but it was fine. (Might be nice to add potatoes, waffles, or yogurt)
Springhill Suites By Marriott Indianapolis Carmel places you within 2 miles (3 km) of popular sights like Waterpark at Monon Community Center and Center for the Performing Arts. This 126-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
The 126 accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests staying at Springhill Suites By Marriott Indianapolis Carmel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Appreciated the proximity of the hotel to event we were in town for. Our toilet didn't work very well. Some outlets in the room did not work. There was also not a working alarm clock. We didn't have room service unless requested 24 hours in advance, so we ran out of things like toilet paper and towels. Not that big of a deal to go to the front desk and ask; it's just that when you pay the rates they charge, you would expect better service.
The rooms are way to small for what you want to charge for them. Have stay in other hotels that had much bigger rooms for this price.
Property not well kept. Dirty common areas. Hallway smelt like cat. Pool area especially. There were safety concerns in there too like broken tiles. Hotel was very understaffed. Grab and go breakfast left a lot to be desired.
I stayed 4 nights, never did they cleab the room. I had to empty the trash myself. Even after telling the cleaning lady that it needed a clean she asked why
Great hotel for the price. Nice room, clean hotel with nice pool and it was quiet
Wow! Thank you so much for giving us a perfect score on your recent stay review!! Nice folks like you are why we do what we do! Hope to see you again soon!
We thank you so much for your feedback on your recent stay with us! It is truly a thrill to get a perfect score! Nice folks like you are the reason we keep on doing what we do! Hope your next Marriott visit is outstanding!