Nice spacious suites, room. Shower had some mildew. Hot breakfast was nice, wide selection but mediocre quality of food items. Overall was good, although price a little high.
The property was very clean and pretty well-maintained. The staff was exceptionally friendly. A lot of action around the pool and the grills outside. But it was always all cleaned up.
Staff was very friendly and accommodating, loved the pool and courtyard area for our big group. Great value.
The room is big and clean.
Could use a mall bit of TLC in bathroom. Our suite had an oddly shaped bedroom that did not have a shower or tub. That should be corrected since the bedroom was so big and empty. Furniture in that room was in need of updating. Overall clean and comfy. Front desk person wasn’t overly friendly but was helpful when asked. Just sad to see her on her phone while working. Furniture
It was perfect for our family. Loved the indoor/outdoor pool. Close to good restaurants and fun things to do.
The staff was fantastic. They went above and beyond to make our say great. Unfortunately, the indoor pool was freezing. It is connected to the outdoor pool which would be great in the summer but not in the winter. We were disappointed that we couldn’t use the indoor pool for more than 5 minutes without our kids lips turning blue.
we have stayed here before and like it. however, on this particular trip, we had a room full of kids staying across from us who were running around and loud the entire time. also, the room had a strange odor to it. otherwise, the room was clean and spacious.
Yes it was hectic because of the tournament but couldn't get any rest @ all loud noise running in hallway
What i liked was the staff was attentive and very helpful under the circumstances
We were expecting the outside pool to be open, but just the indoors one was. Bathroom in our room was dirty. The bathroom sink is situated weird that if someone uses the light it shines right on the bed. No one told us our room would NOT be cleaned because of covid.....
This was an amazing property. So much so that we stayed a second night because it was so nice. The shower was hot and had great pressure and the king size bed was amazing. The staff was very nice as well.
Design of the room was good. No noises from the hall when you were in bed.
Dirty, smelled terrible, switched rooms still terrible
Friendly staff, nice room, easy access to local restaurants
staff was very accomidating for an extremely late check in staff was very helpful when I had problems with the printer in the business center.
Located 2.3 mi (3.6 km) from Center for the Performing Arts, Homewood Suites by Hilton Indianapolis Carmel is within a 10-minute drive of other popular attractions like Clay Terrace. This 137-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free self-serve breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
27-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include kitchens, MP3 docks, and sofa beds.
Guests staying at Homewood Suites by Hilton Indianapolis Carmel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Nice spacious suites, room. Shower had some mildew. Hot breakfast was nice, wide selection but mediocre quality of food items. Overall was good, although price a little high.
The property was very clean and pretty well-maintained. The staff was exceptionally friendly. A lot of action around the pool and the grills outside. But it was always all cleaned up.
Stephen, thank you for being a guest at Homewood Suites by Hilton Indianapolis Carmel and for the perfect rating. We are thrilled to know you were pleased with our well-maintained property, courteous associates and that you enjoyed our excellent pool. It was a pleasure to host you, and we look forward to your return visit. Tyler Parkinson, Assistant General Manager
Staff was very friendly and accommodating, loved the pool and courtyard area for our big group. Great value.
Stacy, thank you for being our guest at Homewood Suites by Hilton Indianapolis Carmel. We are pleased you liked our friendly associates and amenities. We appreciate you mentioning what a great value we offer our guests, and we look forward to welcoming you on your next visit. Tyler Parkinson Assistant General Manager
The room is big and clean.
Ranee, thank you for your lovely review of Homewood Suites by Hilton Indianapolis Carmel. We are glad to know you were impressed with our spacious and immaculate accommodations. Providing an exceptional stay to every guest is what we strive for every day. It was our pleasure accommodating you, and we hope to see you soon. Tyler Parkinson Assistant General Manager
Could use a mall bit of TLC in bathroom. Our suite had an oddly shaped bedroom that did not have a shower or tub. That should be corrected since the bedroom was so big and empty. Furniture in that room was in need of updating. Overall clean and comfy. Front desk person wasn’t overly friendly but was helpful when asked. Just sad to see her on her phone while working. Furniture
Daniel, thank you for the kind review of Homewood Suites by Hilton Indianapolis Carmel. We are delighted that we exceeded most of your expectations. However, we regret your disappointment with your room, and you felt that it needed an update. We are grateful for your patience, and we hope to welcome you again in the future. Matt McAtee, General Manager
It was perfect for our family. Loved the indoor/outdoor pool. Close to good restaurants and fun things to do.
Thank you for taking the time out of your schedule to review your most recent stay with us. I am very excited to hear that you enjoyed your experience. I am also happy to hear that we were able to provide you with the customer service you deserve during your stay as well. We appreciate your loyalty and we look forward to seeing you again.
The staff was fantastic. They went above and beyond to make our say great. Unfortunately, the indoor pool was freezing. It is connected to the outdoor pool which would be great in the summer but not in the winter. We were disappointed that we couldn’t use the indoor pool for more than 5 minutes without our kids lips turning blue.
Thank you for taking the time out of your schedule to review your most recent stay with us. I am very excited to hear that you enjoyed your experience. I am also happy to hear that we were able to provide you with the customer service you deserve during your stay as well. We appreciate your loyalty and we look forward to seeing you again.
we have stayed here before and like it. however, on this particular trip, we had a room full of kids staying across from us who were running around and loud the entire time. also, the room had a strange odor to it. otherwise, the room was clean and spacious.
Thank you for taking the time out of your schedule to review your most recent stay with us.
Thank you so much for your kind review.
Dear Rod, Thank you for making Homewood Suites by Hilton Indianapolis Carmel a part of your travel plans. We are glad to see from your rating that you had a pleasant stay overall and that you were pleased with our spacious accommodations. However, we do regret not meeting your expectations with the quality of our breakfast offerings. We will address this with the appropriate individuals as we continually strive to improve our guest experience. We will also share your comments with our housekeeping team regarding the concerns you had with your guest room, and rest assured, we will take steps to ensure we are more diligent going forward. Thank you again, and we hope you will choose us the next time you visit the area. Tyler Parkinson,Assistant General Manager