Suite, 1 Bedroom, Non Smoking
from $96
Homewood Suites by Hilton Indianapolis Carmel
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 32 reviews
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Recent guest reviews
The hotel was very nice. The staff was very friendly. My only real comments are about the cleanliness of the room. The floors in the room needed to be vacuumed and there were still some things from the last guest under the bathroom vanity (Kleenex). The cleaning staff just needs to be a bit more thorough. But the the room was quite comfortable.
Room was great, just could not get wifi to work in room. Couch was hard, but bed was awesome. Stayed in a suite, loved it, had to do a Sleep Deprived EEG, I had to stay awake while the others slept. No problem, I was up watching TV while no noise in the bedroom.
No hot water.... Our charge was reversed but our trip was ruined since we were unable to shower.
Great place for an overnight stay while on business trips.
Room close to elevator. Nice room comfortable bed. Great staff.
Just in town for a couple of nights; location was good, room was exactly what we needed.
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It was very clean great atmosphere great staff great food a lil pricey but nice great pool indoor outdoor patio hot tub will b back next time I'm n the area
Very comfortable room. Very friendly and helpful staff
great experience, good location, visit for sporting event was close to food and gym.
good relaxing time with family, close to elevator.
Loved the location. Close to where I needed to go and great shopping not too far away. The lobby was nice and clean and check in went smoothly. However once we entered the room, we were a bit disappointed. The microwave was a cheap and little. When we used it, the inner tray did not spin and didn't warm the food. There were no utensils and only two cups, even knowing our reservation was for two adults and three children. The desk was nice but the chair was awful. It had been rubbed thin around the edges and had holes in the bottom cushion. The couch and chair were terribly outdated and very worn in. The cushions were thin and the mattress on the sleeper sofa was thin and uncomfortable. The TVs were large LG flat screens on swivel wall mounts and the pictures were sharp. The only issue we had was that the remote was missing. The beds were nice and comfy. However when I made my reservation online I requested a crib. The night before our arrival I called to ensure our room would have a crib. Of course, there wasn't one and I had to request one again. Then they sent up a pack and play without any bedding for it. I was beyond frustrated. Bathroom was tiny and the sink was out in the room instead of in the bathroom. It wasn't a horrible experience but I certainly had higher expectations.
I liked the look and comfort of the rooms and swimming area. Problems: -Desk person said they had not received reservation from web booking service--desk person blamed web booking service -We were checked into dirty room--desk person blamed cleaning staff (?!?!?)--what about management??? -Agent re-checked us into clean room but did not change it on the computer--in morning, our receipt was delivered to 1st, dirty, room not 2nd room--UNFOCUSED STAFF -Room config was a different configuration than ordered (1 king rather than 2-beds we had ordered...for a family of 6) -Wifi advertised as "complementary" but literature in room said "complementary in the lobby and restaurant areas". When I tried to connect in the room, they wanted to charge a daily fee (so much for watching movies through our laptop)--BAIT-N-SWITCH -Movies rented for a high price on TV with no way to use DVDs. -"Complementary continental" breakfast was advertised. Sign at buffet said "see server before using." Price given by desk person was a bit high. We went to a certain coffee shop for a great breakfast for much less--BAIT-N-SWITCH -Swimming area--which was not very busy at all--did not have a decent amount of towels there and had them in a bad location. BOTTOM LINE: a really nice hotel that was NOT MANAGED WELL
We had a 14 month old with us and I was nice to have a separate room to be able to watch some TV while she was sleeping. She is such a light sleeper and would have been very difficult to relax after she went to bed. Room was very clean and their brownie desert was amazing.
Very comfortable, clean rooms and great location !
Upon our arrival we were able to check in a room, the room with balcony was not yet available. But with small children you take what you can get when you need it. The "suite" did have two rooms but you felt like you were right on top of each other regardless. The carpets were stained and the couch cushions were sunken and dirty feeling. Not exactly a home away from home. To add to the level of uncomfortable-ness, we experienced repeated fire alarms (3 to be exact) at various points during the middle of the evening. That is the last thing you want to hear when you have 3 children under the age of 5 in you room and made it difficult to sleep. Upon questioning the front desk staff if they discovered who was pulling the alarm, they said they had their suspicions but there was nothing they could do. Very disappointed in the experience as a whole.
For the price and value you cant go work. The Tvs were really small and old, no bathroom vent, and the bathroom was set up kinda weird. But on the other hand the room was spacious, clean, and comfy. The complimentary water and wine was really expensive but having a mini refrigerator and microwave was nice.
we had a very nice visit. spent most of our time just talking in the room. liked the sepeated lounge area from the bedroom.
Our room was very large and it was clean. It could use some updating, and the motel is in the process of that right now. The staff was very friendly and the pool area was nice. I would stay there again.
The hotel was a great place to relax and the staff was thorough and accommodating. It was great that our family could relax and enjoy our time there.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool and indoor pool
Located within 2 miles (3 km) of Waterpark at Monon Community Center, Homewood Suites by Hilton Indianapolis Carmel places you within a few miles (5 km) of Center for the Performing Arts. This 3-star hotel has 137 rooms and welcomes guests with free breakfast, an outdoor pool, and an indoor pool. Booth Tarkington Civic Theatre and Carmel Depot Museum are also nearby.
Dining
Free hot/cold buffet breakfast is served each morning from 6 AM to 10 AM. Satisfy your hunger from the comfort of your room with room service.
Rooms
All 137 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 27-inch TVs with pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and coffee makers.
Property features
Homewood Suites by Hilton Indianapolis Carmel features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a 24-hour business center.
Guest reviews for Homewood Suites by Hilton Indianapolis Carmel
nice hotel
Everyone
The hotel was very nice. The staff was very friendly. My only real comments are about the cleanliness of the room. The floors in the room needed to be vacuumed and there were still some things from the last guest under the bathroom vanity (Kleenex). The cleaning staff just needs to be a bit more thorough. But the the room was quite comfortable.
close to the hospital that i needed
GetawayWithFriends
Room was great, just could not get wifi to work in room. Couch was hard, but bed was awesome. Stayed in a suite, loved it, had to do a Sleep Deprived EEG, I had to stay awake while the others slept. No problem, I was up watching TV while no noise in the bedroom.
trip
Couples
No hot water.... Our charge was reversed but our trip was ruined since we were unable to shower.
rayteri
BusinessTravelers
Great place for an overnight stay while on business trips.
school trip
Families
Room close to elevator. Nice room comfortable bed. Great staff.
good for a weekend visit
Families
Just in town for a couple of nights; location was good, room was exactly what we needed.
great weekend getaway.
BusinessTravelers
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
loved it
Couples
It was very clean great atmosphere great staff great food a lil pricey but nice great pool indoor outdoor patio hot tub will b back next time I'm n the area
great weekend getaway.
BusinessTravelers
Very comfortable room. Very friendly and helpful staff
sporting event
Families
great experience, good location, visit for sporting event was close to food and gym.
