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 Indianapolis • 1 Room
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Hilton Garden Inn Indianapolis/Carmel

3.0 out of 5.0
Overview Reviews Amenities & Policies
13090 Pennsylvania Street, Carmel, IN
1-844-663-2269
4.0
out of 5
"Good!"
See all 44 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Very clean, awesome bathtub with jets!! Staff was friendly. Nice pool and hot tub area.

There are better hotels in the area. The pool and hot tub were very old and run-down. The breakfast buffet is also $10.95 and nothing special.

pretty and nice atmosphere gorgeous fire pit and smoking area free parking

Room was clean and very nice. The entire facility was nice and clean. Good was good and very friendly staff.

Breakfast wasn’t included in the price I paid for the room so I had to pay extra. But everything else was fantastic!

Love the hotel, nice and clean. Great local. Clean and near.

The place was awesome and the staff was very helpful!

Great breakfast and kids 12 and under eat free. So we just paid for my husband and myself. Was well worth it! We also had a late night snack down there and the food we ordered was great too. We were able to get in early which was a big help. No issues at all.

The hotel was very busy but clean. The lobby had a great little selection of drinks. The staff was courteous if not overly helpful (and they did not follow through on a couple of the things that we asked about, which was disappointing). The room itself was quite nice and even though we had to come through a lot of slow moving construction traffic to get in and out of the property I would stay here in the future.

Hotel was clean and comfortable. Only complaint is there were kids running up and down the hallways and it made for a noisy evening and morning. Baseball tournament in the area.... Swimming pool is very small so couldn't use it as a few people were in it. Clerk at desk was very friendly and welcoming.

Comfortable rooms with friendly service and staff.

The bed had a problem.. It was supposed to be adjustable but just had a big dent in the left side of the bed, like a flat tire!!

I've stayed at better hotels for less money so while there was nothing really wrong with our stay, there was nothing that made it worth $144/night.

There was a ton of construction which is not the fault of the hotel. Amenities weren't as close as one would like. Hotel was basically in a tech park. Staff, room and hotel were nice though.

I reserved a 2 double bed room, and this was a single queen handicap room with pull out sofa. The staff was unable to give us another room, since the hotel was full. They did comp us breakfast, so they did what they could. Unfortunately, (this reservation engine) does not provide any contact info on their website where I could report this discrepancy to them. The hotel is clean and the staff are helpful. They charge for breakfast buffet, which is mediocre.

Great staff. AMAZING BREAKFAST BUFFET Newly remodeled room

This is my second time staying at this hotel. The staff is super friendly and the hotel room is always clean. This time one of the days of our stay was a bit loud. There was a loud banging sound that started in the early morning and kept going until we left for the day (I am guessing some sort of hotel maintenance) then that same night we had very loud neighbors. The hotel staff was quick to respond to our concern over the loud guests. When it comes to service this hotel is top notch! I would say the only thing I dislike about this hotel is that they leave the dirty dishes from room service in the hall on the floor for most of the day. Not only is this a trip hazard it is also gross! Overall I am very happy with our stay and will stay there again!

This hotel was not great, just ok. The pool was tiny not as pictured. The nice looking breakfast is not free. The mattress was horrible. When we checked into our room there was dirty room service dishes outside our door. I won't stay in a Hilton Garden again.

Great check-in and check-out with very personal and professional attendants. The only negative was that the complimentary coffee in the lobby was not fresh when I checked in at 3pm as I need a pick-me-up from early morning travels. Overall-very pleased and I would stay again.

I was greeted promptly by front desk personal . She was friendly and attentive. I will be returning to this location. I just hope all the construction will be finished soon. The toilet needed attention. The base of the toilet had on urine it from previous guests( male)

Pennsylvania Street Carmel IN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Hilton Garden Inn Indianapolis/Carmel places you within 2 miles (3 km) of Carmel Arts and Design District and Carmel Depot Museum. This 3-star hotel has 110 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of Hilton Garden Inn Indianapolis/Carmel's 110 rooms are air-conditioned and have an array of amenities, including MP3 docks, sofa beds, and microwaves. 32-inch LCD TVs come with video-game consoles, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard.


Property features

Guests of Hilton Garden Inn Indianapolis/Carmel have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, Accessible

2 Double Beds | Sleeps 5
$105* Per night/room Feb 23 - Feb 24

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Two Queen with Parlor

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Indianapolis/Carmel

Everyone (5) Couples (17) Business (5) Family (13) Other (3) Friends (2)
5
Everyone

Very clean, awesome bathtub with jets!! Staff was friendly. Nice pool and hot tub area.

By on Dec 28, 2019

Review comment responded on Dec 28, 2019

Thank you so much for taking the time to review our hotel! We are so glad to hear you enjoyed your stay, and found our staff friendly! We look forward to welcoming you back the next time you are in the Carmel area!

2
Partner Couples

There are better hotels in the area. The pool and hot tub were very old and run-down. The breakfast buffet is also $10.95 and nothing special.

By on Sep 25, 2019

Review comment responded on Oct 18, 2019

We are very sorry your feel that way. We do hope that you will stay with us again

4
Everyone

pretty and nice atmosphere gorgeous fire pit and smoking area free parking

By on May 26, 2019

Review comment responded on May 28, 2019

Thank you so much for your feedback! We hope to have you stay with us once again!

5
Family

Room was clean and very nice. The entire facility was nice and clean. Good was good and very friendly staff.

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

So very glad you enjoyed your stay with us. We look forward to welcoming you back the next time you are in the Carmel area!

5
Partner Couples Family

Breakfast wasn’t included in the price I paid for the room so I had to pay extra. But everything else was fantastic!

By on Mar 1, 2019

Review comment responded on Mar 2, 2019

Thank you so very much for taking the time to visit Expedia about your stay with us. Our breakfast is an additional charge, because of the offerings. Many hotels offer a basic continental breakfast but we have our made to order items as well, breakfast skillets, pancakes, omelets. We certainly look forward to welcoming you back the next time your travels bring you to the Carmel area!

5
Everyone

Love the hotel, nice and clean. Great local. Clean and near.

By on Dec 5, 2018

Review comment responded on May 15, 2019

So glad you enjoyed our hotel! We hope to have you stay with us again soon!

5
Everyone

The place was awesome and the staff was very helpful!

By , from Indianapolis/Carmel on Oct 29, 2018

5

would stay there again

Everyone

Great breakfast and kids 12 and under eat free. So we just paid for my husband and myself. Was well worth it! We also had a late night snack down there and the food we ordered was great too. We were able to get in early which was a big help. No issues at all.

By on Dec 13, 2017

4

night away

Couples

The hotel was very busy but clean. The lobby had a great little selection of drinks. The staff was courteous if not overly helpful (and they did not follow through on a couple of the things that we asked about, which was disappointing). The room itself was quite nice and even though we had to come through a lot of slow moving construction traffic to get in and out of the property I would stay here in the future.

By on Aug 17, 2015

4

wknd visit

Couples

Hotel was clean and comfortable. Only complaint is there were kids running up and down the hallways and it made for a noisy evening and morning. Baseball tournament in the area.... Swimming pool is very small so couldn't use it as a few people were in it. Clerk at desk was very friendly and welcoming.

By on May 18, 2015

Hilton Garden Inn Indianapolis/Carmel

13090 Pennsylvania Street, Carmel, IN 46032
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