Clarion Hotel Airport

The lady that checked us in was very friendly and helpful. She was even able to upgrade us to a larger room, even though we did not request it. She also helped us with transportation to and from the airport. Both of our drivers to and from the airport were also very nice and friendly. The not-so-good is that there is no longer a restaurant. They did serve breakfast though, and it was actually very good. Also, there was no hot water for the shower. Not a good way to start your morning.

found dead roaches in the room. everything is pretty old. renovation would be nice

Very clean, great bed,prompt service, I appreciate the free shuttle to airport!

This hotel is a JOKE! We had no toilet paper and only 1 coffee cup (and the downstairs coffee pot was empty at 7am). Our friends had no soap or washcloths. ALL the ice machines on every floor were broken. The restaurant and bar were both closed (I think because they said none of the help showed up . . . what a surprise there!) When we went to breakfast at 8:45 (brkfst is served from 6:30-9:30) there was no food left! The help seemed to care less about anything we said we needed. The landscaping was overgrown and full of weeds. Everyone we talked to, and I mean EVERYONE, was missing something or had something in their rooms that didn't work; from a broken shower to no coffee pot at all. And no one seemed to care. Don't go here . . . EVER!

The hotel had unswept carpets, the elevators did not work, the restaurant was closed except for breakfast, and no ice on the floors. My king size room was very clean and surprisingly nice. The staff was all nice and very friendly.

Very friendly night staff! We stayed for three nights and each night she was very social with us. It was a nice personal touch to the stay. Hotel room was clean. Bed was just okay. Will be staying at the hotel again

Orbitz lists this hotel as pet friendly but when I showed up very late with my dog, the woman at the front desk said my dog wasn't allowed. She showed me in their terms that it clearly says no pets and I showed her what I saw on Orbitz. The info on Orbitz is outdated, unfortunately. After a lot of convincing, I was able to stay with my dog at their property. Their restaurant was completely closed on a Saturday which I found odd. There's nothing really around other than ordering pizza for delivery. On Sunday morning before checking out, I was looking forward to their breakfast which was included but their chef didn't show up so there was no hot food. Room was falling apart in every which way. I'm not a picky traveller at all and never review but this was an abysmal experience.

Lobby is nice, but once you are past that the rest of the building is gross! Once to the room, carpet and walls needed some attention. Water was luke warm at best and no pressure. When we left the next morning, the employees were sitting in the hall folding towels on the carpet.

Very nice hotel close to the airport. I would definitely stay here again

We were traveling to Indy and had delays that kept us from arriving until 7:00am the day of our checkout! The staff held our room, helped us get breakfast quickly and voluntarily gave us a late checkout! It was the perfect experience after such a rough day of travel!

The staff was very nice and breakfast was fine. However, that’s really where my compliments end. The hotel is very dated, the walls are super thin that you can hear people conversation all night long, room service comes really early like 8 am I am on vacation I want to sleep in. The carpet has stains on it. One of the other guest put trash outside their door it stayed outside at least 2 days. The ATM has a $4 fee (3.99) that’s outrageous. You definitely get what you pay for. Would I recommend someone to stay here? No and if you did only for a few hours.

Breakfast was very good, Shuttle driver prompt and professional. Staff was friendly. NO WiFi at all. 3 days no WiFi HallWays, elevator need to be renovated. Room was quiet with a lot of room. No pool.

Fine accommodation for a stop on a cross-country drive.

The homemade pizza from the restaurant was wonderful and the staff very helpful and knowledgeable.

The airport shuttle had a saturated smoke smell. Ordering from the restaurant was a bit of a hassle as I had to pay at front desk. Bartender advised me that if I left a tip on the card I paid with, she wouldn't get the tip, so I had to pay $3.99 at the ATM to get cash to give her a $3.00 tip. The icing on the cake was that the restaurant was out of ketchup for my fries. Would have been nice to know that before I ordered a burger and fries. Also, the duvet on both beds were very wrinkled....looked like they had already been slept in before me. Had to convince myself otherwise....just wasn't a great experience overall. The staff was extremely nice though.