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Recent guest reviews

Hotel was nice and clean very old tub but I loved the cleanliness. Can't believe they charge $45/Night to park in THEIR parking lot as if the room prices aren't enough. But thanks for the stay.

Felt very safe in the hotel during covid regarding cleanliness and attention from staff regarding safety procedures. They do charge $44 per night to park which seems very excessive for a smaller city.

Property was nice, good location, most stuff in walking distance. Had a comfortable bed. Parking was pricey at $44 a night.

The cost to park is very high; we didn't expect to pay $44 per day for parking on the property of the hotel. That was unexpected.

Location is key. Easy to get to everything downtown.

Location is excellent, but price high for this hotel

I loved the pool the most. Our room was also very nice. The only compliant was i paid 50 dollars for parking and a car next to us got broke into and had stuff stolen. So they may need to tighten security on their garage.

Need to know why the hotel price goes up every night. I booked with you to save money I will be traveling here on business for the next few weeks but your price is outrageous.

Convenient location in downtown Indianapolis, pool has nice view over the city and room was clean.

We stayed for a holiday party. rented a few rooms. Rooms are smaller and property is older however clean and priced accordingly. We enjoyed our stay and will return.

The room was ok but the carpet was all torn up outside our room. It’s an older place that could use some updating. For the price I expected much better facilities. They also charge around $50 per night for parking on top of the room cost so be sure to factor that in. All in all not a bad place to stay though. The location is awesome and for that it’s worth it!

The comfort was nice but the staff needed to be a little more cognizant with paying attention to customers at the front lobby. Other than that, everything went well

Hotel looks good! Elevators need some TLC. One of the lamps in my room was damaged and needs a replacement shade

Room shoddy (ceiling in bad condition in bathroom) and not clean (dust, wrappers behind dresser and beds, dust on curtain fabric, etc.). Bathroom was clean, but tub very slippery. Shower head/ shower pressure completely inadequate. Hotel staff was very polite in general and helpful with elevator overcrowding by letting us use the service elevator.

W Ohio St Indianapolis IN

Hotel highlights

  • Walking distance to Bankers Life Fieldhouse and Indiana University-Purdue University Indianapolis
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Indianapolis, Sheraton Indianapolis City Centre Hotel is adjacent to Soldiers and Sailors Monument and within a 10-minute walk of other popular attractions like Circle Center Mall. This 4-star hotel welcomes guests with 378 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Alexanders Bar and Grill, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with local cuisine breakfast, available for a fee.


Rooms

Sheraton Indianapolis City Centre Hotel's 378 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, portable fans, and safes. Housekeeping is available once per stay.


Property features

Guests of Sheraton Indianapolis City Centre Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 49.00 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Indianapolis City Centre Hotel

Everyone (23) Couples (2) Family (3)
3
Partner Couples

Hotel was nice and clean very old tub but I loved the cleanliness. Can't believe they charge $45/Night to park in THEIR parking lot as if the room prices aren't enough. But thanks for the stay.

By on Mar 2, 2021

Review comment responded on Mar 2, 2021

Thank you for your review, we are sorry about the old tub, we do try to keep it all clean.

5
Business Business

Felt very safe in the hotel during covid regarding cleanliness and attention from staff regarding safety procedures. They do charge $44 per night to park which seems very excessive for a smaller city.

By , from Chicago on Oct 22, 2020

Review comment responded on Oct 28, 2020

Thank you for your feedback. We appreciate your business.

2
Everyone

By on Jul 5, 2020

Review comment responded on Jul 6, 2020

Thank you for your business, we are sorry to see that we did not meet your expectation.

4
Family Business Business

Property was nice, good location, most stuff in walking distance. Had a comfortable bed. Parking was pricey at $44 a night.

By , from Shelbyville, IL on Mar 3, 2020

Review comment responded on Mar 4, 2020

Thank you for taking the time to leave us positive feedback after your most recent stay! We apologize that your were not provided parking garage information prior to arrival. Our staff thanks you for your business as well as your time. Best Regards, Sales Coordinator

4
Friends Family

The cost to park is very high; we didn't expect to pay $44 per day for parking on the property of the hotel. That was unexpected.

By , from Fort Worth on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for taking the time to leave us feedback on your most recent stay! We apologize that you were not provided with parking garage information prior to your arrival. Although, we hope the remainder of your stay with us here was enjoyable. Thank you for your business as well as your time. Best Regards, Sales Coordinator

5
Family

Location is key. Easy to get to everything downtown.

By on Nov 12, 2019

Review comment responded on Nov 13, 2019

Thank you for taking the time to leave us positive feedback after your most recent stay! Our staff thanks you for your business as well as your time. Best Regards, Grant Legault

4
Business Business

Location is excellent, but price high for this hotel

By on Aug 29, 2019

Review comment responded on Sep 3, 2019

Thank you for taking the time to leave us positive feedback after your most recent stay! Our staff thanks you for your business as well as your time. Best Regards, General Manager.

4
Partner Couples

I loved the pool the most. Our room was also very nice. The only compliant was i paid 50 dollars for parking and a car next to us got broke into and had stuff stolen. So they may need to tighten security on their garage.

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

Thank you for taking the time to leave us feedback on your most recent stay! We apologize for the inconveniences you experienced during your travels. The proper management teams have been informed of the incident in the parking garage and keeping our guests safe is a top priority. Although, we hope the remainder of your stay with us here in Downtown Indianapolis was enjoyable. Thank you for your business as well as your time. Best Regards, General Manager.

3
Everyone

By on Aug 10, 2019

Review comment responded on Aug 15, 2019

Thank you for taking the time to leave us feedback on your most recent stay! We apologize for the inconveniences you experienced during your travels. We hope that our staff had the opportunity to accommodate your travel needs. Although, we hope the remainder of your stay with us here in Downtown Indianapolis was enjoyable. Thank you for your business as well as your time. Best Regards, General Manager.

2
Business Business

Need to know why the hotel price goes up every night. I booked with you to save money I will be traveling here on business for the next few weeks but your price is outrageous.

By on Aug 8, 2019

Sheraton Indianapolis City Centre Hotel

31 W Ohio St, Indianapolis, IN 46204
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