The property itself was really nice. It was clean, easily accessible, and close to where we needed to be. The only issue i had was that when we first arrived there was no one at the front desk. I had to wait approximately 15 to 20 minutes before someone finally appeared. However, the check-in was very fast & easy. Also, the breakfast was very good & well prepared. Overall i was very pleased with the property, other than the small hiccup with the check-in.
It was going well, easy parking it looked clean and a convenient area. The problem was when we went to bed I was woken up at 2am by an itch on my arm and then my leg. Turned on the lights and found a huge bed bug!!! I put it in a cup and took it down to the reception, he didn’t seem to be yo worried about the situation and I didn’t want to make a fuss about it because I was tired and had to get up at 5am and just wanted another room to get some sleep. Didn’t get an apology or nothing!
A little too much noise (A/C and other guests). Had to park outside the hotel
Our room was on the 2nd floor facing a busy street. The noise from the cars racing by in the middle of the night made it near impossible to get a decent night’s sleep. The room was fairly clean. But seemed as though the A/C unit was not working properly. Only one elevator was working and it was quite possibly the smallest elevator I’ve ever been in. Two people with luggage was a tight squeeze. Parking was available but the lot was difficult to navigate and spots were small. Our larger SUV was a nervous fit.
Property was easy walking distance to Gainbridge Fieldhouse and downtown restaurants, shopping.
Homeless people were hanging out a few blocks away at a transportation hub, an issue easily avoided by walking across the street. This was my only issue with the property. I was very pleased with the friendly service, and they were extremely accommodating by extended checkout to 1 p.m. so I could shower after my Indianapolis Monumental Marathon that morning.
Nice little hotel, clean and modern. My only complaints are the tiny, claustrophobic elevator and the a/c until was a little noisy. It was within walking distance to restaurants and shopping. Breakfast was good.
Very polite staff
Walking distance to Gainbridge Fieldhouse and downtown restaurants. Free parking was a big plus for us. Very nice breakfast buffet w eggs, bacon, biscuit & gravy, assortment of cold cereals and beverages. Room & bathroom were very clean. Bed was comfortable. Would stay again. Jasmine at front desk was knowledgeable with walking distances and directions.
There was a bug in the bed.
Walking distance to the downtown area. Staff at the front desk were very pleasant a
You get what you pay for...... not much. Good location to sports venues
When we arrived, we were informed that there were no king rooms available (like we booked) because two maids quit. The staff member was sleeping when we went to check out- we seriously woke her up when we walked up. The hallway smelled like weed. There was hair between the sheets. The cable went out on the TV every 5 minutes.
Location is great and staff are really nice. It’s really remote during Covid so I was a little so if you like peace and quit it’s a good location.
ORBITZ booked me there but the hotel weren't accepting guess from day one I tried to contact Orbitz but no answer I held on the phone for hours
Located in Downtown Indianapolis, La Quinta Inn & Suites by Wyndham Indianapolis Downtown is a leisurely stroll from popular sights such as Indiana Convention Center and Gainbridge Fieldhouse. This 97-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
At La Quinta Inn & Suites by Wyndham Indianapolis Downtown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has a meeting room.
The property itself was really nice. It was clean, easily accessible, and close to where we needed to be. The only issue i had was that when we first arrived there was no one at the front desk. I had to wait approximately 15 to 20 minutes before someone finally appeared. However, the check-in was very fast & easy. Also, the breakfast was very good & well prepared. Overall i was very pleased with the property, other than the small hiccup with the check-in.
It was going well, easy parking it looked clean and a convenient area. The problem was when we went to bed I was woken up at 2am by an itch on my arm and then my leg. Turned on the lights and found a huge bed bug!!! I put it in a cup and took it down to the reception, he didn’t seem to be yo worried about the situation and I didn’t want to make a fuss about it because I was tired and had to get up at 5am and just wanted another room to get some sleep. Didn’t get an apology or nothing!
Hello blanca, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
Hello Scott,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly so that we can continue to improve our services. We look forward to welcoming you back in the future.
A little too much noise (A/C and other guests). Had to park outside the hotel
Hello Mohammed,Thank you for sharing your feedback regarding the noise and parking situation. We apologize for any inconvenience that you experienced during your stay. We strive to ensure a comfortable environment for all our guests and will use your comments to improve. We recommend reaching out to our management team directly to address your concerns further.
Hello Daniel,Thank you for your positive rating! Is there anything specific you enjoyed about your stay with us? We look forward to welcoming you back soon.
Our room was on the 2nd floor facing a busy street. The noise from the cars racing by in the middle of the night made it near impossible to get a decent night’s sleep. The room was fairly clean. But seemed as though the A/C unit was not working properly. Only one elevator was working and it was quite possibly the smallest elevator I’ve ever been in. Two people with luggage was a tight squeeze. Parking was available but the lot was difficult to navigate and spots were small. Our larger SUV was a nervous fit.
Hello Katie, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
Hello Venus,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Property was easy walking distance to Gainbridge Fieldhouse and downtown restaurants, shopping.
Thank you for the kind review! We hope to see you again soon on your next visit to Indy! Happy Holidays,
Homeless people were hanging out a few blocks away at a transportation hub, an issue easily avoided by walking across the street. This was my only issue with the property. I was very pleased with the friendly service, and they were extremely accommodating by extended checkout to 1 p.m. so I could shower after my Indianapolis Monumental Marathon that morning.
Thank you for the wonderful review! We are all so glad you came to Indy for the Marathon! Hope to see you again next year!
Nice little hotel, clean and modern. My only complaints are the tiny, claustrophobic elevator and the a/c until was a little noisy. It was within walking distance to restaurants and shopping. Breakfast was good.
Thank you for the nice review! We all hope you will stay with us again on your next visit to Indy!
Hello Wesley,We are delighted to hear that you enjoyed our property and amenities during your stay. Your feedback regarding the check-in process has been duly noted, and we apologize for any inconvenience this may have caused. We appreciate your kind words about the cleanliness and accessibility of our hotel, and we hope to welcome you back for another pleasant stay in the future.