not good... old, wallpaper hanging off walls in hallways. tired...
The check in experience was great. I reserved two rooms that was supposed to be exactly alike. One room had two full beds with the smallest bathroom I have ever seen and the other room had a king bed with a huge bathroom. The common areas were dusty and had not been vacuumed in a long time. The rooms around the pool area are undesirable as the noise from the pool area just echoes into the rooms. Called the front desk to complain to no avail. Do NOT stay at this hotel.
Hotel was really clean, staff were wonderful. Pool is pretty awesome. My boys really loved it.
We had a very nice exoerience. The beds were very comfortable and the rooms were clean. Free breakfast would be nice.
The entire facility was beautiful and clean. The bed was absolutely GREAT. The staff was extremely accommodating and friendly. I honestly hate to have to leave. I'll definitely be back in the future.
The check in clerk (Hunter) was exceptional. He was very helpful and answered all my questions. The room was immaculate. This is an excellent place to stay. I definitely recommend it. This is where I will stay anytime I am back in Decatur.
Arrived late and the two guys on the night staff did an outstanding job. Also, the ladies in the morning who handled the restaurant were great. The food was delicious and hit the spot. Thanks for a great stay.
It was good,pictures did look different on internet,and they said the pools were heated and they werent,but it was a pretty nice hotel for the money
Hotel very run down. We stayed here on the way to another location which was our destination. It was NYE. The bar and restaurant were both closed! Go figure??!!! At 8:00 the next morning, a rep from HOUSEKEEPING knocked on our door to change out the HBO brochure for that week! OMG! Not a hotel I would recommend.
Very clean, quite room. We loved the hard and soft pillows...never had that before. We had breakfast the next morning in the restaurant at the breakfast bar...really good. We would definitely stay there again.
My husband and I stayed at the Holiday Inn in Decatur when we took a weekend away to reconnect. We have 4 month old twins at home and this was our first time away from them. The hotel was very pretty and clean. The staff was very friendly. We loved the game room and the pool. The hot tub wasn't working when we were there, but that wasn't a problem for us, though it would have been nice. All in all, a great stay and we would recommend this hotel to anyone staying in the area.
Nice location for our Decatur Soccer Tourney weekend, but there are closer hotels. We did have some street noise from large trucks at various times during the night. The whole place was a little humid due to the indoor pool. My daughter enjoyed the indoor pool. Suites around the indoor pool area were noisy until pool closed. We may try another hotel next year that is a little closer to the soccer fields.
WE HAD A GREAT STAY I HAD MY DAUGHTERS 11 B-DAY PARTY HERE SO THEY COULD SWIM.THE ONLY BAD THING WAS A FEW DAYS BEFORE WE WENT THEY HAD TO REPLACE THE HEATER IN THE POOL SO IT WASNT THAT WARM BUT THE KIDS STILL SWAM IN IT.THE ROOMS WERE VERY NICE,ALONG WITH THE STAFF.
The hotel was an older hotel. you can see where they have tried to spruce it up, but its just an old hotel. Just not a good choice for the price.
When it comes to quality, the Holiday Inn Decatur, AL is just that - your basic Holiday Inn. The place is just dirty. Period. The maintenance and upkeep of the hotel is poor, it smells (even the tap water smells), and the management is sadly lacking. I went back in the kitchen after hours to look for some cream for coffee. What I found didn't surprise me - the place was a mess. Management should be replaced immediately. Its obvious that the investors (the property is owned/operated by a franchisee) aren't paying attention. Anyone serious about their investment would have shaken up the place long ago. The one good thing I can say is that the staff was terrific.
Located within a 5-minute walk of Wheeler Lake, DoubleTree by Hilton Hotel Decatur Riverfront is within a 15-minute stroll of The Old State Bank. This 3.5-star hotel has 163 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.
All 163 soundproofed rooms provide MP3 docks, sofa beds, and microwaves. Guests can expect free WiFi and wired Internet, along with 32-inch LCD TVs and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
DoubleTree by Hilton Hotel Decatur Riverfront features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
not good... old, wallpaper hanging off walls in hallways. tired...
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
Thank you for taking a moment to share your experience. I am happy to hear you had a great stay with us! You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. In the future, because you are a return guest, I would love to speak with you about the benefits of joining our free Hilton Honors program so you can start gaining benefits from your next stay like points that can be used for future stays as well as Amazon gift cards and many more perks in the future! If you have any additional comments or questions, please feel free to let us know! Thank you again and have a wonderful day!
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
Thank you for taking a moment to share your experience. We at the DoubleTree by Hilton Decatur Riverfront take pride in our property and appreciate any feedback that may help us in the future better serve our guests. I do apologize for you not feeling appreciated as a Diamond member and would like to extend to you the benefits you received while staying with us. As a Diamond member, you received one thousand Hilton Honors Reward Points just for staying with us! As well as receiving complimentary water, front row parking, and complimentary breakfast at our Twist Grill and Bar! As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. If there is anything else we can do for you, please don't hesitate to let us know! Thank you again and have a wonderful day!Sincerely,
Thank you for your rating. If there is anythign we can do in the future to make it better for you, please dont hesitate to let us know!
The check in experience was great. I reserved two rooms that was supposed to be exactly alike. One room had two full beds with the smallest bathroom I have ever seen and the other room had a king bed with a huge bathroom. The common areas were dusty and had not been vacuumed in a long time. The rooms around the pool area are undesirable as the noise from the pool area just echoes into the rooms. Called the front desk to complain to no avail. Do NOT stay at this hotel.
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
Hotel was really clean, staff were wonderful. Pool is pretty awesome. My boys really loved it.
Thank you for your review! We hope to see you all again soon!
We had a very nice exoerience. The beds were very comfortable and the rooms were clean. Free breakfast would be nice.
The entire facility was beautiful and clean. The bed was absolutely GREAT. The staff was extremely accommodating and friendly. I honestly hate to have to leave. I'll definitely be back in the future.
Thank you for your feedback about your most recent stay! We are happy to hear you enjoyed it! We hope to see you again and have a wonderful day!