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Recent guest reviews

Tub/shower fixtures were rough. Toilet stopped up easily

Good location, nice, friendly staff, good breakfast. Clean. The only problem which wasn't the hotels, was the construction next door, hard to sleep in.

Everyone thing was great. No problems at all. Enjoyed everything about the hotel.

Everyone that worked at the Hotel was super to us. I will be coming back that way again and I hope the staff will be just as great.

A little far from the main highway but in a good location though. Great breakfast and I wish they extend it till 9:30. or even 10:00am.

I booked Best Western as a Last minute stay. The staff was very friendly and the hotel was very clean. I enjoyed the hot breakfast the next morning also. Overall good experience for a last minute decision.

we had a great stay at the best western. it is close to everything in decatur, and close to point mallard water park. the only thing i noticed that could use improvement would be the shower. everything was clean, but the shower has hardly no water pressure.

Staff is very professional and courteous. The breakfast iswonderful and the staff in charge of the food preparation were very hospitable.

Staff was very professional. The breakfast was great! Room and bathroom was very clean. Hospitality was top-notched!

I had another wonderful experience during this stay, which is the 2nd time I have come to Decatur in the last 6 months. Christina (housekeeper) was a "light at the end of my tunne"l. I made this trip for a class reunion and while decorating Saturday AM, I discovered I'd left my wedding ring in room, I raced back and she had put in night stand drawer and left me a note ! ! Also, I met Addie in the dining room - very sweet soul, we shared our "views" on the past . . Would recommend to anyone.

It was a good night's stay at a good hotel. They had our reservation ready when we arrived and check-in went well. The only real glitch was the non-smoking room we were given had obviously been used by a smoker. We returned to the desk and were promptly moved to another room with no problems.

The room smelled moldy. Tha bathroom toilet was loose frm the floor with mold around part of the tub.the sheets on the bed were wrinkled?..carpet dirty.... On checkout, no one at desk. Employee was outside smoking. Did not ask about stay. The coffee was undrinkable. I checked online...this place had a good rating....VERY DISAPPOINTED ALL AROUND

Wasn't a lot to choose from as hotels that had been suggested were booked. I figured that I was getting in to sleep and that was about it but was pleasantly suprised by the value and breakfast, etc. Great value for the price. Will stay there again.

We travel a lot and have been in horrible hotels. This was a great hotel with amazingly friendly staff! Room was very clean and smelled great! Beds had clean, inviting sheets. Very roomy. We were able to all hang out together in one of our rooms. Very comfortable.

My room was very clean, cool, great TV and very quiet. The staff was very friendly and I would DEFINITELY stay here again. It's kind of a far drive down the highway - but a definite "repeat" place to stay. I would recommend to anyone . .

We were early and wanted to check in then because we wouldn't be back till late. Rooms were not checked in as cleaned as yet. She did her best to get a room so that we could put our luggage in it. We really appreciated the chance to use the room befor we left for the day.

Front Avenue SW Decatur AL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi (speed: 25+ Mbps) and wired Internet in public areas
  • Free uncovered self parking
  • Business center

Located 1.4 mi (2.3 km) from River Oaks Clinic, Best Western River City Hotel is within a 5-minute drive of Wheeler Lake. This 60-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Dining

Free buffet breakfast is included with your stay and awaits you each morning.


Rooms

36-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi and free wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Limited housekeeping is available.


Property features

Best Western River City Hotel features free WiFi in public areas, a business center, and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers pet-sitting services. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western River City Hotel

Everyone (3) Couples (3) Business (1) Family (7) Other (1) Friends (1)
3
Family

Tub/shower fixtures were rough. Toilet stopped up easily

By on Nov 3, 2019

Review comment responded on Nov 5, 2019

We at Best western river city apologize for an unsatisfactory stay with us, we will make sure to pass this on to the Maintenance dept and get it corrected. hope you give us another chance in the near future to make it right this time.

4

would stay again.

Everyone

Good location, nice, friendly staff, good breakfast. Clean. The only problem which wasn't the hotels, was the construction next door, hard to sleep in.

By , from Georgia on Dec 12, 2016

Review comment responded on Mar 8, 2018

Thanks. We appreciate your business

5

excellent

Everyone

Everyone thing was great. No problems at all. Enjoyed everything about the hotel.

By , from Georgia on Oct 10, 2016

5

great staff

Everyone

Everyone that worked at the Hotel was super to us. I will be coming back that way again and I hope the staff will be just as great.

By on Jun 2, 2016

5

nice stay!

Couples

A little far from the main highway but in a good location though. Great breakfast and I wish they extend it till 9:30. or even 10:00am.

By on Oct 13, 2015

3

last minute stay

Family

I booked Best Western as a Last minute stay. The staff was very friendly and the hotel was very clean. I enjoyed the hot breakfast the next morning also. Overall good experience for a last minute decision.

By on Jul 21, 2014

4

great stay

Family

we had a great stay at the best western. it is close to everything in decatur, and close to point mallard water park. the only thing i noticed that could use improvement would be the shower. everything was clean, but the shower has hardly no water pressure.

By on Jul 7, 2014

5

lax tournament

Family

Staff is very professional and courteous. The breakfast iswonderful and the staff in charge of the food preparation were very hospitable.

By on Jul 6, 2014

4

lacrosse tournament

Family

Staff was very professional. The breakfast was great! Room and bathroom was very clean. Hospitality was top-notched!

By on Jun 22, 2014

4

reunion trip

Other

I had another wonderful experience during this stay, which is the 2nd time I have come to Decatur in the last 6 months. Christina (housekeeper) was a "light at the end of my tunne"l. I made this trip for a class reunion and while decorating Saturday AM, I discovered I'd left my wedding ring in room, I raced back and she had put in night stand drawer and left me a note ! ! Also, I met Addie in the dining room - very sweet soul, we shared our "views" on the past . . Would recommend to anyone.

By on Apr 23, 2013

Best Western River City Hotel

1305 Front Avenue SW, Decatur, AL 35603
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