Best Western River City Hotel2.5 out of 5.0
Recent guest reviews
Good location, nice, friendly staff, good breakfast. Clean. The only problem which wasn't the hotels, was the construction next door, hard to sleep in.
Everyone thing was great. No problems at all. Enjoyed everything about the hotel.
Everyone that worked at the Hotel was super to us. I will be coming back that way again and I hope the staff will be just as great.
A little far from the main highway but in a good location though. Great breakfast and I wish they extend it till 9:30. or even 10:00am.
I booked Best Western as a Last minute stay. The staff was very friendly and the hotel was very clean. I enjoyed the hot breakfast the next morning also. Overall good experience for a last minute decision.
we had a great stay at the best western. it is close to everything in decatur, and close to point mallard water park. the only thing i noticed that could use improvement would be the shower. everything was clean, but the shower has hardly no water pressure.
Staff is very professional and courteous. The breakfast iswonderful and the staff in charge of the food preparation were very hospitable.
Staff was very professional. The breakfast was great! Room and bathroom was very clean. Hospitality was top-notched!
I had another wonderful experience during this stay, which is the 2nd time I have come to Decatur in the last 6 months. Christina (housekeeper) was a "light at the end of my tunne"l. I made this trip for a class reunion and while decorating Saturday AM, I discovered I'd left my wedding ring in room, I raced back and she had put in night stand drawer and left me a note ! ! Also, I met Addie in the dining room - very sweet soul, we shared our "views" on the past . . Would recommend to anyone.
It was a good night's stay at a good hotel. They had our reservation ready when we arrived and check-in went well. The only real glitch was the non-smoking room we were given had obviously been used by a smoker. We returned to the desk and were promptly moved to another room with no problems.
The room smelled moldy. Tha bathroom toilet was loose frm the floor with mold around part of the tub.the sheets on the bed were wrinkled?..carpet dirty.... On checkout, no one at desk. Employee was outside smoking. Did not ask about stay. The coffee was undrinkable. I checked online...this place had a good rating....VERY DISAPPOINTED ALL AROUND
Wasn't a lot to choose from as hotels that had been suggested were booked. I figured that I was getting in to sleep and that was about it but was pleasantly suprised by the value and breakfast, etc. Great value for the price. Will stay there again.
We travel a lot and have been in horrible hotels. This was a great hotel with amazingly friendly staff! Room was very clean and smelled great! Beds had clean, inviting sheets. Very roomy. We were able to all hang out together in one of our rooms. Very comfortable.
My room was very clean, cool, great TV and very quiet. The staff was very friendly and I would DEFINITELY stay here again. It's kind of a far drive down the highway - but a definite "repeat" place to stay. I would recommend to anyone . .
We were early and wanted to check in then because we wouldn't be back till late. Rooms were not checked in as cleaned as yet. She did her best to get a room so that we could put our luggage in it. We really appreciated the chance to use the room befor we left for the day.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located 3.1 mi (5 km) from Cedar Ridge Golf Course, Best Western River City Hotel is within a 10-minute drive of Wilson Morgan Park. This 60-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Cook's Natural Science Museum and Princess Theatre Center for the Performing Arts are also nearby.
Free buffet breakfast is included with your stay and awaits you each morning.
All 60 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Best Western River City Hotel features an outdoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out and laundry facilities.