The hotel Manager Vic was very helpful with excellent customer service... thank you
Love this place even the Second time for sure I’ll be back
Everything was perfect coming again soon,my kids love it
Very clean room. Appeared to be redecorated very recently. New modern style (with NASA theme). Spacious divided work section and sleep section of room. Near NASA-JSC.
Breakfast was ok, but the service was terrible. Wouldn't recommend going here because peoples stuff gets stolen when the rooms are being cleaned, and when the manager is approached about it they kick you out instead of trying to solve the problem with "proper customer service". Very disappointed in the customer service overall.
Clean safe quick checkin Parking a bit full but it was adequate
Staff is friendly helpful knowledgeable professional courteous and efficient with their service
Clean . Friendly staff. Convenient . Housekeeping was very good
Good for a night's stay if are visiting NASA, it's very close
The service was great, the building was going through some renovations, painting etc, so we had to find our way in during the rain. A bit bothersome but other than that great price and clean.
Hotel being remodeled with upscale amenities for a Super 8 property. Nice safe location
Bad smell in room. Ac not cold. Bed uncomfortable. Staff rude
It easily matched my expectations when I reserved a room.
There was evidence of bedbugs. The staff offered to move us to another room but we chose to leave.
Not sure why some people gave negative reviews online which was a big concern for me after booking a room. But after a 4 night stay it was lot better than I expected. The only thing I did not like was the coffee pot which made one cup at a time, but the coffee pot in the lobby ( free breakfast area) made up for it all day long. The staff were very nice especially Anita who always had a smile always accommodating, Her being so helpful any time you need help make you want to come back to this hotel which I know I will definitely do so on my next trip.
My only complaint is that they never made up the room in the 2 days I stayed. I made less room for this than I might have by keeping the "Do Not Disturb" sign outside the door, however, so it was partially my own fault. And it also was a good excuse not to leave as much of a tip, so I saved there too. We'll call it a wash. . . .
The overall stay was excellent! The staff was nice and friendly, the room was clean and comfortable. I guess the only thing that was a negative experience was that the air conditioner set itself to heat mode, but that could've been an automatic thing since it was chilly that night. It woke me up but I fell back to sleep instantly because it cooled down immediately. I would definitely consider staying here again if I'm ever in the area.
Located in Nassau Bay, Super 8 by Wyndham Houston/NASA is within a mile (2 km) of popular sights such as Space Center Houston and Johnson Space Center - NASA. This 60-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
The 60 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free newspapers. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free long-distance calls, free local calls, and ironing boards.
Super 8 by Wyndham Houston/NASA features an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
The hotel Manager Vic was very helpful with excellent customer service... thank you
Steven, Thank you very much for the compliments, we appreciate the kind words! We all look forward to your next visit to Super 8 Houston NASA
Love this place even the Second time for sure I’ll be back
Rodney, Thank you for the 5-Star rating! We look forward to seeing you again next visit at Super 8 Houston NASA
Everything was perfect coming again soon,my kids love it
Rodney, Thanks for the awesome rating we appreciate it! We look forward to having you stay with us again at Super 8 Houston NASA
Very clean room. Appeared to be redecorated very recently. New modern style (with NASA theme). Spacious divided work section and sleep section of room. Near NASA-JSC.
Thank you for your review, if you are in the area again please do not hesitate to look us up and stay with us again! Super 8 Houston NASA
Breakfast was ok, but the service was terrible. Wouldn't recommend going here because peoples stuff gets stolen when the rooms are being cleaned, and when the manager is approached about it they kick you out instead of trying to solve the problem with "proper customer service". Very disappointed in the customer service overall.
Dear Guest, Hi, as the new property operator I would like to apologize about how you were treated during your stay. Our breakfast is actually above the Super 8 breakfast standards, and have had many guest's give us compliments about it, we are sorry you did not have the same experience as they did. Our housekeeping staff has been with the hotel for a long time! and I can assure you they are honest hard working staff members of the hotel, they would not intentionally take our guest belongings. We find many times that our guests accidentally misplace an item themselves, but need someone to blame and its easy to blame the house keeping. The manage you dealt with is no longer at this property, so should you choose to give us another chance and stay with us, you will see a difference in customer service. Thank you, Super 8 Houston NASA Webster
Clean safe quick checkin Parking a bit full but it was adequate
Staff is friendly helpful knowledgeable professional courteous and efficient with their service
Hello , We here at Super 8 Houston/NASA Webster want thank you for taking the time to rate us. We strive to accomodate and satisfy all our guest needs. We look forward to your next stay in the near future. Sincerly, Pam - Super 8 Houston/ NASA Webster