Residence Inn Houston Northwest/Willowbrook

3.0 star property
Hotel with free breakfast, a short walk to Willowbrook Mall

Choose dates to view prices

Photo gallery for Residence Inn Houston Northwest/Willowbrook

Property amenity
Exterior
Indoor pool
Suite, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
1 bedroom, desk, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
7311 W Greens Rd, Houston, TX, 77064
  • Willowbrook Mall
    ‪5 min walk‬
  • Sam Houston Race Park
    ‪2 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

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Room options

Suite, 2 Bedrooms, Fireplace

8.6 out of 10
Excellent
(9 reviews)
  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Houston

Located in Willowbrook within a 5-minute walk of Willowbrook Mall, Residence Inn Houston Northwest/Willowbrook is within 2 miles (3 km) of Houston Methodist Willowbrook Hospital. This 96-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Willowbrook Mall - 5 min walk - 0.3 miles
  • Houston Methodist Willowbrook Hospital - 1 min drive - 1.4 miles
  • Sam Houston Race Park - 2 min drive - 2.3 miles
  • Champions Golf Club - 6 min drive - 4.0 miles
  • Vintage Park - 6 min drive - 5.1 miles

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 20 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Chuck E. Cheese's - ‬17 min walk

About this property

Residence Inn Houston Northwest/Willowbrook

Hotel with free breakfast, a short walk to Willowbrook Mall
At Residence Inn Houston Northwest/Willowbrook, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 13 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Kitchens, fireplaces, and refrigerators are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per stay
  • 0.525 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 13 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Willowbrook
Marriott Willowbrook
Marriott Willowbrook Houston
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel Houston
Residence Inn Willowbrook
Residence Inn Willowbrook Houston
Willowbrook Residence Inn
Residence Inn Marriott Houston Willowbrook Hotel

Frequently asked questions

Are free cancellation options available at Residence Inn Houston Northwest/Willowbrook?

Residence Inn Houston Northwest/Willowbrook provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Houston Northwest/Willowbrook?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Houston Northwest/Willowbrook on Jul 7, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Residence Inn Houston Northwest/Willowbrook?

This hotel is situated in Willowbrook within a short 4-minute walk of Willowbrook Mall. You'll also find Champions Golf Club and Sam Houston Race Park within a short drive.

Is parking available on site at Residence Inn Houston Northwest/Willowbrook?

Yes, parking is offered for USD 13 per day. Accessible parking is also available for guests.

Does Residence Inn Houston Northwest/Willowbrook include a casino?

No, Residence Inn Houston Northwest/Willowbrook doesn't have a casino.

Is there an indoor pool at Residence Inn Houston Northwest/Willowbrook?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Residence Inn Houston Northwest/Willowbrook?

There are many amenities for couples at this hotel, including a fireplace, fireplaces in some guestrooms, as well as an indoor pool.

Are there hot tubs at Residence Inn Houston Northwest/Willowbrook?

No, this hotel doesn't have a spa tub.

Does Residence Inn Houston Northwest/Willowbrook have a restaurant that serves breakfast?

Residence Inn Houston Northwest/Willowbrook offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn Houston Northwest/Willowbrook allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn Houston Northwest/Willowbrook for a fee of USD 100 per accommodation, per stay.

Does Residence Inn Houston Northwest/Willowbrook have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Residence Inn Houston Northwest/Willowbrook?

The closest major airport to Residence Inn Houston Northwest/Willowbrook is George Bush Intercontinental Airport (IAH), which is 16.7 mi away (20 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 25.9 mi away.

Can I book a room with a balcony at Residence Inn Houston Northwest/Willowbrook?

No, there aren't any guestrooms with balconies at Residence Inn Houston Northwest/Willowbrook.

Residence Inn Houston Northwest/Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 587 reviews
Rating 8 - Good. 141 out of 587 reviews
Rating 6 - Okay. 48 out of 587 reviews
Rating 4 - Poor. 26 out of 587 reviews
Rating 2 - Terrible. 35 out of 587 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tony, SANTEE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and services
Stayed 2 nights in May 2025

10/10 Excellent

Elliot

Stayed 1 night in Feb 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025

4/10 Poor

Angelina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tresbian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shalawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dashay made the check in so pleasant we were in town to visit family in hospital, her initial interaction began our stay pleasant.
Stayed 3 nights in Mar 2025

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst property I stayed in
Stayed 2 nights in Mar 2025

10/10 Excellent

Yolanda

Stayed 1 night in Mar 2025

8/10 Good

JAPERRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful property
Stayed 2 nights in Mar 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nashara

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that was wrong was the couches had an odor....overall was great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Brittaney

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mazi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelly

Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Buda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smells really really bad. We went to Bath and Body Works and bought concentrate room spray and a couple of candles which made a big difference.
Stayed 1 night in Jan 2025

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for a few hours.
Stayed 1 night in Nov 2024

6/10 Okay

Jakirstan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Samantha, Oak Harbor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, the staff was very friendly and inviting. The only cons were that the bathroom shower drain was slow so water collected at your feet during a shower and I did not understand the parking fee. Usually parking fees are for areas that are tightly compacted and this place was located in a place that I would not expect to pay a fee. It is next to a closed down restaurant and maybe they used the fee for security, I am not sure. Otherwise the hotel itself was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect can’t wait to stay again

Absolutely perfect and the young lady that was working the counter when I got there at 8 o’clock was outstanding and very helpful and very polite. The rooms are just set up perfectly wished I could’ve stayed there the whole week but they had some kind of convention in town and I had to stay somewhere else, but at least I got one day there
Stayed 1 night in Oct 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service
The staff is amazing there ! My family had a great stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had ROACHES!!! many small roaches! I was so disgusted. The hotel did not even offer me a discount for the room. Horrible place!
Stayed 1 night in Sep 2024