Quality Inn2.5 out of 5.0
Recent guest reviews
I'm a pilot car driver and have a budget. I use CLC so was deciding between the La Quinta that was $15.00 higher and this one. I made the right choice. The rooms are a little small but that doesn't matter to me for one night. Front desk lady was great. I'm in this area often and this will be my go to place from now on.
Awesome! The customer service here is unbelievable. The owner was very very nice. The lady at the desk Debbie was extremely nice also. There's motel is very clean very updated and definitely One that I will be back to!! it is hard to find people with such a good personality. Thank y'all so much for making my stay so good.
When I originally booked this hotel, it was because I had trust in the brand. The price quoted was $89 per night, which was a very low price but the pictures on the website showed the rooms to be pleasant and clean. I failed to check my confirmation to see that I was actually charged $149 due to high room demand that week-end. This hotel looks fine in the lobby but the rooms are tiny, the shower needed the caulking replaced due to the mildew that had accumulated through repeated uses and the toilet failed to flush without removing the tank lid. Maybe the normal thing in Baytown is to provide 12 x 12 sleeping pillows as long as they give you 4. Although we made do, this wasn't what I expected. The linens were clean but worn. Through the years we have stayed at many hotel chains and come to expect high quality. Quality Inn is a budget hotel but has always met expectations in the past. For the jacked up price, this was quite a disappointment.
Good clean place staff was good near restaurants. Rooms are a little small is the only ding i gave it. Convenience store half a block away and the mall across the road. Very quiet also the bed was a little soft for me but i like a very firm mattress so i don't hols that against them.
Location: Close to Interstate Highway 10. Room: Nearly clean, longer not renovated. Room service: During my 3 weeks stay it happened 3 or 4 times, the room was not cleaned. The bed was not made, trashcan not empty, no fresh towels ... Breakfast: Toast, cream cheese and butter, scrambled eggs, sausages, muesli with milk, cake and waffles, juice and coffee. All in all: ok for this price.
Good value for the $ and convenient access to I-10. In addition, the front desk employee (Krystal) was very pleasant and helpful in accommodating me. This property is okay. The interior by the front desk and breakfast shows a fairly recent renovation, yet I found my room to be lacking. Krystal originally put me in a non-smoking room on the first floor that the previous occupant left it smelling like a chimney (air freshners were of no use). The second room that she put me in WA slightly better, yet had a faint mildew smell to it. I should've known better upon opening the door- the window was wide open on order to air out the room. I had to borrow a spray from the front desk to spray the room down, which seemed to work. The toilet had mold on the inside of the bowl, which disgusted me. Nonetheless, the bed WA comfortable & clean. Breakfast was so-so with sausage, eggs and bagels. Aside from the marathon sex sessions that were ongoing from the occupants within the rooms on each side of me (quite entertaining) and Krystal's hospitality, this property could be better. The housekeepers really need to step their game up and pay more attention to detail.
Hotel was quiet, clean and convenient. Bed comfortable, clean and staff nice and helpful, Restaurant next door, didn't have to get back in car. Breakfast was fresh and good with the usual foods. Would stay here again.
This is the 2nd or 3rd time I have stayed here, as the other times it was a good stay the room was clean and comfortable with a fridge and microwave. I didn't try the breakfast, but everything else was fine. I recommend this motel
My family had been traveling for over 20 hours and realized we weren't going to make the last two hours of our drive home. We stopped at the first place we found, which was this Quality Inn. We were able to get a room with two reasonably comfortable beds, which was really all we needed. The breakfast area was clean and neat with a reasonable selection of food. But considering the price was over $100 I would have expected a little more than what we got in the room. The room smelled strongly of food and urine. The beds were doubles, vs. queens, and the comforters were of the style that leave you wondering when they were last washed. And as mentioned by previous reviews the sliding bathroom door was badly scratched. The sink faucet barely reached over the sink such that even my children, with small hands, complained about how hard it was to wash their hands. So with the exception of the urine smell, which I assume is unique to the room we were in, these are things I could live with for the right price. It felt like were were in a Rodeway Inn vs. Quality Inn (yes we have stayed in both).
After a long drive toward home from a business trip to deep South Texas, I just had to shut it down. I picked the Quality Inn, never having stayed at this particular motel, knowing/expecting it to be good quality, clean, and well-priced. This motel was all of those things and the staff was particularly courteous even though I arrived late and without a reservation.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 27 reviews