Howard Johnson Express Inn - Houston Downtown2.0 out of 5.0
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Recent guest reviews
Older small motel. Rooms were clean but that's about it. The owners seem to be trying to spruce it up but there's not much to be done given the old design. Noisy with I 10 but very convenient to downtown. Will not return.
I am so angry I could scream. This motel was dirty and disheveled, the so-called continental breakfast area could only accommodate 4 people at a time, and the posted rate was 30% less than what we paid. This was not surprising, since most of the other patrons seemed to be there by the hour. If you don't mind coming home to pimps in the parking lot waiting for their "employees" to finish their jobs, then it might not be so bad. The owners were very nice, and I really felt kind of sorry for them, but I would not recommend this motel to my worst enemy. Sorry.
Staff was very friendly, was a kind of small area for breakfast but service and quick attention make the difference
For a budgete hotel 3 miles form downtown, this couldnt get any better. Very clean room, friendly management
My wife and I enjoyed our stay. The room was nice and the staff friendly.
Great location to the downtown children's museum and aquarium. Had a good variety of breakfast items just not much space in the lobby to eat. Not bad if you are just looking for a place to crash at night.
Pros: Great value. Clean. Convenient. Friendly and helpful front desk and housekeeping staff. Decent wifi. Cons: Parking.
Very clean hotel and is quite comfortable. The only gripe is the construction that did wake me at 6am.
Pros-The rooms were more than I had expected very nice furniture and I didn't notice until the second day that they had three pillows of all different kinds. Soft and fluffy, one of a firmer pillow, and then the third was I nice big body pillow. The was very clean and not disgusting. Cons-The breakfast was horrible. They had very not so polite staff. Those are my only complaints.
Did not love this place and would not recommend it to anyone unless they had no other option. Bed and pillows were really REALLY soft, the towels and washcloths were stained and scratchy, the A/C smelled moldy which explained the funky stink in the room, the noise from the road was non-stop. Overall cleanliness was okay, but furnishings and paint were obviously old. For $68 a night I expect a lot more.
I had a short weekend stop in Houston. From here it was easy to get anywhere.. downtown and around the city. Close to Freeway but not noisy. Room was clean and staff very helpful. Got shuttle bus to airport. I'd stay again.
My room was clean and supplied well. Front desk was very helpful. Continental breakfast was a nice added bonus. I would stay at this hotel again and do recommend it if you are on a budget.
I WAS FORCED TO SIGN A BOUCHER WITH MY AMEX DESPITE IT WAS ALREADY PAYED, AND AT THE CHECK OUT THEY DIDNT FIND THE BOUCHER, THIS IS ILEGAL, BECAUSE I ALREADY HAVE A FRAUD DONE BY A HOTEL IN MIAMI SIX YEARS AGO.
Service was good but not sure this hotel deserved the 3 star rating offered on the [...]web site. For the money, however, it fulfilled its purpose. Be aware of traffic of I10 and give yourself a few extra minutes if heading to the downtown area.
I really liked my staying at this hotel. They call you by your name and that made me feel important. The location is great too.
This is a convenient, reasonably priced place for an out-of-towner with a car to stay. It's convenient to downtown, Montrose area and Galleria. Nice breakfast. Refrigerator in room.
We arrived about 7pm and upon going to our room we smelled fresh paint. When we tried to turn on air conditioning, knob was missing so had to call manager and he brought another knob. There were only 2 thin bathtowels so I had to go get some more. Each day I had to go get more. There is a refrigerator (which made a ticking noise all night), microwave, iron and ironing board and coffee maker but after the 1st day, no coffee was left and had to ask for it each day. There was not a mattress pad covering the bed which I found to be gross. Sheets were very thin and the bottom sheet was not fitted so the sheets were tangled all night. On our last night stay, a fitted sheet was put on but it was the wrong size so it kept coming off. Contential breakfast consisted of whole milk, asked for skim and told no, apples, powered donuts, coffee, juice, cereal and bread. Heard the train and traffic all night. There was free internet but did not feel safe about leaving it in the room. Last morning we were there, went to the lobby for breakfast and the lady (I found out it was the manager's wife) was walking around the lobby and outside bear footed and throwing water out the front door. We were never greeted when we came to the lobby; in fact, ignored. Upon checking out, I asked for a receipt and was told we didn't get one. I tried to tell the manager's wife this but she spoke no English and called her husband to talk to me. I explained that in ever hotel I have stayed, I always got a receipt for charges upon checkout. He said because I used a credit card, I didn't get one. It was the policy of Howard Johnson, eventhough there was a sign that said the hotel was independently owed. All I can say about my stay, is the room was cleaned everyday. Don't expect alot because you won't get it. Stay somewhere else.
it was in a scaery location. I asked the manager to come unclog the tub. He wanted to move us verses fixing it. I explained to him that my dad is in a wheelchair and that wasnt going to be a convenient solution. He still insisted on moving us verses just coming himself with a plunger. he said the repair guy was out. We checkout and moved to the Omni.
I was visiting Houston on business and was totally disappointed with this hotel. The "deluxe" continental breakfast was lousy coffee, cereal, mini donuts and wonder bread. I went to nearby breakfast restaurants instead, but I chose a place with breakfast included to keep costs down! The location was bad, the walls were paper thin, the staff was unpleasant at best, downright rude at worst. The bathroom was dirty, the toilet seat was broken. Every time I ran the water to brush my teeth or wash my hands I smelled sewage. When I arrived the A/C was off and the room was sweltering. Whenever another guest shut their door my room shook. And the trains came by tooting their horns all night. One positive was the wireless internet. It was fast and free.
The desk clerk was very helpful with directions and restaurant ideas.