2/10 Terrible
Veronica
Traveled with family
Oct 6, 2025
Disliked: Property conditions & facilities
This location’s rooms are dirty and a health hazard. Within 2 and a half hours of arrival and check in we saw 9 roaches. We were able to kill 6 for the other three they scurried away. They were literally coming out of the wall in the bathroom.
The carbon monoxide alarm went off when we had the ac on, and it stopped when we turned the AC off.
There was black mold looking spots in the tub and outside edges near the tiles.
This location is a health and safety hazard to all its guests. Did not feel safe to stay especially with the carbon monoxide detector going off. It could have caused fatal harm to the point of not waking the following morning.
The staff is irresponsible, unhelpful, and unprofessional. The front desk person began to raise his voice to us when we asked for a receipt showing check-in and checkout times when we informed them we were not going to stay the night.
We asked for a refund because we stayed only 2.5 hours. They told us we had to call Expedia to get that refund. We did. Expedia had to call the front desk (same person we talked to) and they said again no refund. We had stayed too long and had used the hand soap. If we had only stayed 2 hours, they would have refunded us.
Do not recommend to anyone at any price.
Veronica
Stayed 1 night in Oct 2025