Holiday Inn Express Houston N-1960 Champions Area2.5 out of 5.0
Recent guest reviews
I've stayed here many times for business. The rooms are always clean and staff always very helpful. That said, Internet remain the weakest link for this place. Constant connection drop or very slow internet is so painful that I may be forced to find another hotel. I spoke to the front desk about this and it's clearly an issue they know very well. One staff even explained to me that they are locked in a contract with the Internet provider, so they can't do much... If you need reliable Internet for your stay, this hotel is not a good choice. Otherwise, it's a very solid option.
Booked the hotel on Hotwire at the last minute and got a good price. I was happy to see it was a holiday inn and it did not disappoint. Friendly staff, clean and comfortable room. Also they have a security guard which is reassuring. The breakfast wasn't the best, but I did go at the very end but I can't complain because it's free! Would definitely stay again.
Hotel staff was very accommodating to our party of 32 that included 29 High School Students. Front Desk helped us locate an ATM and place to eat that was close and a short commute, helped work around our printing challenges and tolerant of our parking lot practices and stacking our gear around the lobby. They even opened breakfast early so our teams could get in and out and deconflict a potential seating shortage between all our kids and other hotel guests. The front desk even helped us arrange for the refund resulting from overpayment with a check from our school district despite it being after hours and on a Friday. Rooms were very comfortable with excellent towels and TV channel choices. Could not have asked for anything more during our short stay.
I made the reservation via my smartphone & my ihg app, I wasn't sure about the property due to room rate being under $90 but i made it none the less. After finding the way into the parking lot (being 1/2 a block off the main drive) once i walked in the clerk warmly greeted me, i announced i have a reservation, last name Watt & i gave her my 4-cards. The very next thing i heard was: Thank You Mr Watt for being a Priority Club Member, we truly appreciate your continued loyalty. I have all your information here & I've got you on the 1st floor, i quickly interjected & asked if at all possible, may i get top floor, she advised with pleasure & quickly changed my key. She then advised me about the hot breakfast bar in the morning & pointed out the direction of the elevator & asked if i required a wake-up call. By hitting all points that are required by IHG I looked at her name tag & said thank you Jin you've been extremely helpful. Once in the room everything looked absolutely FRESH & super clean. I'm guessing that they must have completed a renovation recently with bright fresh looking decor & was pleasantly surprised to see a microwave & mini-fridge tuck away under the flat screen tv in a console. I left to attend dinner with my former sister-in-law & once back i took a shower & went to bed. Wow the bed was so form fitting, I'm guessing i past out in maybe 15-minutes. As i was checking out i could smell the aroma of the hot breakfast bar & even teared up because i wouldn't be able to indulge. Hands down simply the best Holiday Inn Express I've seen yet. If ever back in the neighborhood, yes indeed, I will stay again. Continues Success folks.
Went for the weekend to visit my brother. Staff was super friendly, quick check in, nice room and pool. The only complaint was the pancake machine wasn't working normally. Other then that it was a pretty good experience. I really liked that there was a taco stand within walking distance too.
We came to Houston for 3 days to go to Johnson space centre. We didn't have a car and organised a super shuttle from the airport, which dropped us off at the wrong holiday inn. We waited over half an hour for a cab which never came and then a lovely lady on the front desk at holiday inn Houston not express got in contact with a private driver who collected us and dropped us at the correct hotel, which unfortunately is extremely hard to find u less you have been there before- road works block access for the main highway and you have to come in around the back of th shops. Ten rooms were very clean ,again no restaurant or bar and we had no car. Had to work a hard 10-20 mins to shops and restaurant. They serve breakfast daily and use plastic everything (Landfill). Although we personally had a couple,of negatives if we had had a car it would have been fine.
I had a two-night stay here during a recent business trip and was blown away about the excellent customer service here. The front desk agent, Asian gal, was polite, efficient, recognized my Elite status and basicaly did everything textbook-perfect. What blown me away is the fact she called my room 10 min after I checked in, to see if everything in the room was satisfactory. Now that's some impressive customer service skills! I rarely get that level of service from a 5-star ranking high-end properties, so it really shows the level of attention to details at this property. Hotel is renovated, so the room is clean, modern and has that new signature blue/green color theme of HIE. Breakfast was the standard HIE spread, good quality everyday items but more than enough to start your day right. There are a few small issues with my room, it's nothing that impacted my stay: 1) Dish TV in-room TV runs off a satelite set top box. It was weirdly configured such that all the images are zoom'ed in, so a widescreen 16:9 image was cropped on both sides. 4:3 images are stretched so everything is short and stubby. I ran through all the settings of the box and TV itself but was not able to find a way to adjust that. 2) In room coffee maker was abused by previous guests, that may have pour soda or something into the water tank, resulting a disgusting build of slime and gunk. I ran several tank full of clear water through the brew process and it was not enough to clear the system to output clear water. Fortunately, the hotel offers hot coffee and tea in the lobby, and I was able to get my caffeine fix throughout my stay. Overall, this is an excellent HIE with a crew of awesome staff. I will definitely stay here again when I back in town for business.
We arrived at 2 and were told our room wouldn't be ready for another 30 minutes . Posted check-in time is 3:00 pm so we know its always a chance when we arrive early. Every thing about the room was as expected . it is quiet and comfortable. A nice happy hour in the evening with wine and cookies and a very nice breakfast. We will be back.
this was a great pick for our 1-night stay in town for a wedding nearby. The staff was very friendly and accommodating. The room was clean and kept up. There was an issue with the elevator, but it didn't really make a huge impact on us. the breakfast was hot and tasty in the morning. it is a little hard to see from the road if you don't know where to look, but that's what Google maps is for. Plenty of parking out front too. We didn't get a chance to use it, but even the little pool looked very nice with a tropical style fountain. The bed/pillows were comfortable (and clean) and everything was very quiet over night - I got a GREAT night's sleep!
This stay would have been 5 stars had it not been for one thing. The A/C stopped working in our room on our 3rd night here. When the maintenance guy came to look at it he just said it froze up and would have to switch it out in the morning. The lady at the front counter was super friendly but unfortunately did not help solve our problem for us. We ended up staying in the room for the night. It was pretty miserable because of the heat. They did give us a fan. The next morning the manager put us in a new room. That was the only negative for an otherwise good hotel. Very friendly and accommodating (our A/C problem withstanding) staff. Decent breakfast options. Clean rooms. The highlight for us was the pool. It was small, but very well designed. Our kids loved it! Plenty of food options around the hotel. A Starbucks is across the street and there is a mall about 3 miles away.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located in FM 1960, Holiday Inn Express Houston N-1960 Champions Area is 2.8 mi (4.5 km) from Champions Golf Club and within a 10-minute drive of Willowbrook Mall. This 70-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Centrally located in Houston, the hotel is also within a 15-minute drive of Aerodrome and Houston Methodist Willowbrook Hospital.
Start your day off right with a free buffet breakfast.
All 70 individually decorated accommodations feature sitting areas. Guests can expect 27-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Guests of Holiday Inn Express Houston N-1960 Champions Area have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 24 reviews