Holiday Inn Express Hotel & Suites Pearland2.5 out of 5.0
Recent guest reviews
Checked in on a Saturday afternoon, was greeted by friendly staff, room was clean upon arrival, nice work out area and nice pool. My neighbor next to me was playing some music that was a tad bit loud and once i asked front desk to check on it, it was handled very quickly with no other issues the rest of the night. Only flaw was breakfast area, it seemed a bit cramped and food was being served in yellow plastic bins with tops. A facility such as Holiday Inn might want to think about upgrading to stainless steel steam servers?? But overall good stay
First of all, the room was clean, comfortable, and I had a great nights sleep. The staff was friendly, and they offer the typical express breakfast. The main two problems that cause me to downgrade the rating, was a smoke smell and their fitness room. Although the hotel clearly states it is a non-smoking facility, there was a definite smoke aroma near the main entrance, the rear entrance, and in the elevator. I got up early to squeeze in a quick workout, but my room key would not work to access the room. I tried the front desk, but there was no one there. I went back to my room and called the front desk, and I reached someone on the first ring. They explained that they had a problem with the lock on the door and the staff would open it for me. After going back downstairs, I waited another five minutes for someone to show up, and then another few minutes for them to find someone with the correct key. Obviously it never occurred to them to put a sign on the door explaining the process for entry.
If you have a choice to stay anywhere in Pearland stay here. The hotel is clean and you feel like you’ve been transported to a tropical exotic destination. The manager takes pride in his job and it shows from the minute you visit the hotel. The shuttle wasn’t running the morning we were departing and her personally came and drove us to the airport. Amazing customer service.
Stayed here overnight before an early morning flight. Close to airport. Room was clean and very comfortable. Did not have a chance to have breakfast as flight was very early. The front desk staff were few and welcoming.
Hotel was nice, room was clean and comfortable, staff was very friendly and helpful, breakfast was plentiful, tasty, good variety. We were here for a wedding, otherwise, not much to do in Pearland unless you're into shopping: downtown has a huge outdoor mall, lots of restaurants, too.
A couple of misfires. Initially assigned a room that wasn't ready. Reassigned promptly. The printer downstairs doesn't work. Not posted and the desk didn't offer to print for me. Ice machine out on second floor. Not bad but a functioning business center is important. Also cars parked in registration circle? Stay, but don't expect 100%
We needed a room just for the night. This hotel was well priced and near to our location. The staff were all extremely friendly. It is located close to Beltway 8 as well as being close to a number if restairants. We had a small issue with our room key but the front desk person fixed it promptly and politely. She gave us the Wi-Fi password and told us of the different amenities at the hotel (breakfast, etc). The room was very nice with a small fridge, tv, nice pillows, towels, ironing board, and coffee pot. They offer a few free items like toothbrushes if needed. Will definitely stay here again if the need arises.
Pleased with our choice to stay at the Holiday Inn in Pearland. The desk staff was professional and efficient. The hotel, hallways, and our room were all very clean. We were pleased with the morning breakfast choices and once again on the notable cleanliness of the food area and dining room. The beds were extremely comfortable and truly queen-size (not double) beds.
Unfortunately not a good check in. The person at the desk found that all my points were non existence! The hotel is under construction. Super Bowl is the reason, however, bad quality of construction. Our room was suppose to be finished, but lacked many things. Room was not cool, ac not working properly, exhaust not working properly. The site was a mess and the contractor should be held responsible for the appearance of the hotel for the sake of the guest. Bad superintendent if you ask me. I've been in construction all my life and this place was not appealing to the eye. Holiday Inn needs to hire a project manager to protect their properties. One more thing, it looks like the hotel workers have their families coming in for breakfast! It was very apparent, clear and conspicuous. They held up the line for the hotel guess! I finally was able to get some pancakes! Salvador was the only welcoming and friendly employee that existed in the hotel! A dedicated employee who seems to work double shifts! I hope the Manger realizes his outstanding qualities.
Arrived at 11 PM due to flight delays and front desk very helpful as had not had dinner. Room on 3 rd floor completed. remodeled and bed was great. Stay 3 nights as visiting for friends 95th birthday. Breakfast in the hotel was good and I didn't have to find a place. Parking was limited due to construction but one new area was not blocked off so used it as did other people. When I return will stay here again. The only thing in room that had been redone was bench for your luggage and from before they remodeled and had several stains. Bathroom also remodeled.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located 2.3 mi (3.7 km) from Centennial Park, Holiday Inn Express Hotel & Suites Pearland is within a 15-minute drive of Lone Star Flight Museum. This 83-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Centrally located in Pearland, the hotel is also within a 30-minute drive of Johnson Space Center - NASA and Houston Zoo.
Free buffet breakfast is offered each morning.
All of Holiday Inn Express Hotel & Suites Pearland's 83 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express Hotel & Suites Pearland enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
66.0% of guests recommend this hotelTotal of 83 reviews