Holiday Inn Express Hotel & Suites Pearland2.5 out of 5.0
Recent guest reviews
We needed a room just for the night. This hotel was well priced and near to our location. The staff were all extremely friendly. It is located close to Beltway 8 as well as being close to a number if restairants. We had a small issue with our room key but the front desk person fixed it promptly and politely. She gave us the Wi-Fi password and told us of the different amenities at the hotel (breakfast, etc). The room was very nice with a small fridge, tv, nice pillows, towels, ironing board, and coffee pot. They offer a few free items like toothbrushes if needed. Will definitely stay here again if the need arises.
Pleased with our choice to stay at the Holiday Inn in Pearland. The desk staff was professional and efficient. The hotel, hallways, and our room were all very clean. We were pleased with the morning breakfast choices and once again on the notable cleanliness of the food area and dining room. The beds were extremely comfortable and truly queen-size (not double) beds.
Unfortunately not a good check in. The person at the desk found that all my points were non existence! The hotel is under construction. Super Bowl is the reason, however, bad quality of construction. Our room was suppose to be finished, but lacked many things. Room was not cool, ac not working properly, exhaust not working properly. The site was a mess and the contractor should be held responsible for the appearance of the hotel for the sake of the guest. Bad superintendent if you ask me. I've been in construction all my life and this place was not appealing to the eye. Holiday Inn needs to hire a project manager to protect their properties. One more thing, it looks like the hotel workers have their families coming in for breakfast! It was very apparent, clear and conspicuous. They held up the line for the hotel guess! I finally was able to get some pancakes! Salvador was the only welcoming and friendly employee that existed in the hotel! A dedicated employee who seems to work double shifts! I hope the Manger realizes his outstanding qualities.
Arrived at 11 PM due to flight delays and front desk very helpful as had not had dinner. Room on 3 rd floor completed. remodeled and bed was great. Stay 3 nights as visiting for friends 95th birthday. Breakfast in the hotel was good and I didn't have to find a place. Parking was limited due to construction but one new area was not blocked off so used it as did other people. When I return will stay here again. The only thing in room that had been redone was bench for your luggage and from before they remodeled and had several stains. Bathroom also remodeled.
This is my second time staying at this Holiday Inn Express. This evening I was greeted by (Sheldon Green). Mind you at our first encounter he appear to be just a helpful guy working with the staff at the front desk. He was so helpful, polite, and accommodating with making sure my Stay was fine. I told him my Room was clean, the bed is comfortable, I have fast Internet to conduct my work, the Breakfast was Delicious and the Value for my money is hard to beat. We continued on with some small talk but the conversation went so well i wanted to know what his position was so I can tell his Manager how Great of an employee he was to me. Thats when i found out he is the General Manager. As the (GM) He is setting a good example for his staff. Now you must know they are currently renovating. I did not find that to be a problem. I can't wait to see the new upgrades in 2017. Enjoy Your Stay!
This is a gem of a hotel! Yes they are remodeling but it is amazing! A new breakfast area where you can go hang out and have a great breakfast or in the evening several days a week have happy hour. Salvador took care of all my needs at check in! Explained all the amenities and everything! We're moving up to Pareland and when we have family in the area we will be booking this hotel! Please give it a try! Ask for Salvador if you have a problem because he was great when we checked in! Ana was awesome also! Gave us a map and more info about the area! Bedding is wonderful pool delightful! Don't listen to negative reviews! Yes there are some quirks with a remodel but that's to be expected folks! They are very upfront with what is going on to try to make this hotel even nicer!
They were under construction so the breakfast area was moved to the conference room. It was set up on tables but the layout made it so only 1 person could get to the main meal area at a time (biscuits, gravy, bacon, eggs, etc...). They stayed out of food and all 3 mornings my family had to wait on something. There were suppose to be cookies at the guest check-in and not once was there any there. Pool area appeared very ignored and dirty. There were only 2 tables/chairs. No lounge chairs or towels. Even w/ all that the housekeeping for rooms and front desk hospitality was great. Most concerns were upkeep/amenities
Location is currently being renovated - didn't affect the room, but lobby is bare and dining room for breakfast was relocated to the meeting room adjacent, which wasn't optimal but breakfast was still on time, so no real problems. Didn't use the pool, so can't review that. Renovations are chiefly for the lobby/dining area, adding extra rooms to the back, and expand the parking lot, which was the biggest issue - it was very small, and on saturday night I got back to the hotel late and had to park on the road next to it as the lot was full, but hopefully with Renovations this will not be an issue. Location is good as it's on Main St, almost right across from Walmart which is handy as there's a minifridge and microwave in the room so you don't have to go out for dinner every day. Jackson at the front desk was very friendly and genial. Right now with renovations it's a bit rough, but things should be much better afterwards.
Front Desk: OK not super friendly but got the job done Room: OK and the AC worked Great Location: Great if you are going to fly out of Hobby Workout Room: Horrible - No AC very cramped only one treadmill some equipment broken. Breakfast: OK Friendly staff. I expect this place to get better but for now I would pass in particular if you want to work out.
Greeted and welcomed by the desk clerk. He was professionally dressed and so friendly and polite. Room was great. Had everything we needed. Very clean and updated. The tv channels were a little dicey but I am sure that was due to the thunder storms and the fact it was satellite tv connection. Breakfast had a good variety daily.Free USA Today daily. Although we did not use it the pool area was very nice looking and well maintained.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour fitness center
Located 2.3 mi (3.7 km) from Centennial Park, Holiday Inn Express Hotel & Suites Pearland is within a 10-minute drive of 1940 Air Terminal Museum. This 58-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Centrally located in Pearland, the hotel is also within a 30-minute drive of Johnson Space Center - NASA and Houston Zoo.
Start your day off right with a free buffet breakfast offered each morning.
All of Holiday Inn Express Hotel & Suites Pearland's 58 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express Hotel & Suites Pearland enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 76 reviews