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Best Western Plus Manvel Inn & Suites

2.5 out of 5.0

Recent guest reviews

The stay itself was for me just passing through. The room was very clean and spacious. Pool and hot tub were inside and comfortable. Breakfast the next morning also met my expectations. Overall a good stay at a good price

Very friendly staff spacious clean room breakfast was very good! Indoor pool.

Clean and well kept hotel, with a friendly staff. I would definitely revisit this hotel and refer it to others.

We stayed at the hotel for a week and our stay was very pleasant. I added a day to my initial booking and didn't realize I had booked two different room types. They allowed me to stay in the suite for the week which was an upgrade from what I booked for the rest of the week. Service was good overall. We had a small problem with our key card not working but no major issues.

Had to wait 30 min for a cart to unload the car. Got to our room and it obviously smelled of smoke. Outside of that, all was well.

Was a good place to stay for the night. It is in the outskirts of the city but it was close to an event location. Stay wise it was pleasant - the interiors were clean, the staff is nice and the place was well lit, so you can park your car safely.

The hotel was fair for the location. I thought it was a little over priced.

It has been many years since I stayed in a Best Western and probably will not return. It does not meet my expectations for a medium priced hotel. Poor desk service, unmanned most of the time, ring a bell and wait. Lack of blanket on bed, nothing really special to bring you back.

Asked for a receipt at the end of my stay and was told that he didn't know how much it was going to be and didn't know how to give me a receipt. Gave my frequent traveler card for my airline at check in and was told she didn't know how to add my mileage card to the reservation, but could give me a discount on my stay. Now I'll have to add the credit myself and, of course, no discount was given, though I didn't know that until I saw it on my credit card bill since the guy couldn't give me a receipt at check out. The pet policy statement states that there is a fee upon check-in, but it is actually a nightly fee. This extra fee made this hotel the same price as others in the area. The other hotels are nicer, and, now that the price isn't' competitive and the staff are frustrating to deal with, we will be staying in those in future visits.

Room was great! No complaints! I even enjoyed the free breakfast!! Will stay again!

The room was in perfect, clean order and included free Wi-Fi. Complimentary breakfast was great. The hot tub was clean and comfortable. The adjacent pool was cold and had floating scum bubbles on it so I didn't use that. The excercise room was really well-equipped. Staff was never present at the desk until the bell was rung and then they were there promplty (that was not a problem just an observation).

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Best Western Plus Manvel Inn & Suites

Everyone (5) Couples (2) Family (1) Other (3)
5

great hotel with everything i needed!!!

Everyone

The stay itself was for me just passing through. The room was very clean and spacious. Pool and hot tub were inside and comfortable. Breakfast the next morning also met my expectations. Overall a good stay at a good price

By , from Texas on Feb 11, 2017

5

awesome

Everyone

Very friendly staff spacious clean room breakfast was very good! Indoor pool.

By on Oct 23, 2016

4

best western

Everyone

Clean and well kept hotel, with a friendly staff. I would definitely revisit this hotel and refer it to others.

By on Apr 6, 2016

5

the staff was nice and it was a very good hotel.

Families

We stayed at the hotel for a week and our stay was very pleasant. I added a day to my initial booking and didn't realize I had booked two different room types. They allowed me to stay in the suite for the week which was an upgrade from what I booked for the rest of the week. Service was good overall. We had a small problem with our key card not working but no major issues.

By on Apr 5, 2016

4

room 318

Everyone

Had to wait 30 min for a cart to unload the car. Got to our room and it obviously smelled of smoke. Outside of that, all was well.

By , from Russellville, AR on Feb 24, 2016

4

good hotel, well maintained

Everyone

Was a good place to stay for the night. It is in the outskirts of the city but it was close to an event location. Stay wise it was pleasant - the interiors were clean, the staff is nice and the place was well lit, so you can park your car safely.

By , from Dallas, TX on Feb 17, 2016

3

hotel stay

Singles

The hotel was fair for the location. I thought it was a little over priced.

By on May 1, 2015

3

below par for the price

Singles

It has been many years since I stayed in a Best Western and probably will not return. It does not meet my expectations for a medium priced hotel. Poor desk service, unmanned most of the time, ring a bell and wait. Lack of blanket on bed, nothing really special to bring you back.

By on Jan 23, 2015

1

staff were completely unhelpful

Couples

Asked for a receipt at the end of my stay and was told that he didn't know how much it was going to be and didn't know how to give me a receipt. Gave my frequent traveler card for my airline at check in and was told she didn't know how to add my mileage card to the reservation, but could give me a discount on my stay. Now I'll have to add the credit myself and, of course, no discount was given, though I didn't know that until I saw it on my credit card bill since the guy couldn't give me a receipt at check out. The pet policy statement states that there is a fee upon check-in, but it is actually a nightly fee. This extra fee made this hotel the same price as others in the area. The other hotels are nicer, and, now that the price isn't' competitive and the staff are frustrating to deal with, we will be staying in those in future visits.

By on Sep 7, 2014

4

great stay

Couples

Room was great! No complaints! I even enjoyed the free breakfast!! Will stay again!

By on Mar 16, 2014