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Recent guest reviews

There was a dead roach on the bathroom floor, the air conditioner did not work properly and the room had a bad smell.

It was very accommodating and I felt safe. Great hotel

My family and I enjoyed the pool, rooms, food and staff. The property and rooms were relaxing and clean. Unfortunately we did not enjoy the RUDE woman that I was later told was the manager at this property. I have been working in customer service for the past 21 years and she is in need of a training class called "World Class Customer Service". The breakfast room during this pandemic is 10 people at a time (thank you). My family and I were finishing up with breakfast when a man and his family entered the room, the manager rudely told the man "The room is full in here there can only be 10 people in here, you need to wait outside (with a mad expression on her face)". For future reference don't go to work in customer service if you don't know how to treat your guests. Maybe you can have an employee monitor the breakfast room when it is open, thus not having to embarrass your guests.

Lobby and elevator were hot and had a bad smell. Overall the property was old and not great.

Hotel itself was really nice. Staff was very friendly. Only issue I had was that the bed was a little too stiff for me. Was hard to sleep. But everything else was nice.

The stay itself was for me just passing through. The room was very clean and spacious. Pool and hot tub were inside and comfortable. Breakfast the next morning also met my expectations. Overall a good stay at a good price

Very friendly staff spacious clean room breakfast was very good! Indoor pool.

Clean and well kept hotel, with a friendly staff. I would definitely revisit this hotel and refer it to others.

We stayed at the hotel for a week and our stay was very pleasant. I added a day to my initial booking and didn't realize I had booked two different room types. They allowed me to stay in the suite for the week which was an upgrade from what I booked for the rest of the week. Service was good overall. We had a small problem with our key card not working but no major issues.

Had to wait 30 min for a cart to unload the car. Got to our room and it obviously smelled of smoke. Outside of that, all was well.

Was a good place to stay for the night. It is in the outskirts of the city but it was close to an event location. Stay wise it was pleasant - the interiors were clean, the staff is nice and the place was well lit, so you can park your car safely.

The hotel was fair for the location. I thought it was a little over priced.

It has been many years since I stayed in a Best Western and probably will not return. It does not meet my expectations for a medium priced hotel. Poor desk service, unmanned most of the time, ring a bell and wait. Lack of blanket on bed, nothing really special to bring you back.

Asked for a receipt at the end of my stay and was told that he didn't know how much it was going to be and didn't know how to give me a receipt. Gave my frequent traveler card for my airline at check in and was told she didn't know how to add my mileage card to the reservation, but could give me a discount on my stay. Now I'll have to add the credit myself and, of course, no discount was given, though I didn't know that until I saw it on my credit card bill since the guy couldn't give me a receipt at check out. The pet policy statement states that there is a fee upon check-in, but it is actually a nightly fee. This extra fee made this hotel the same price as others in the area. The other hotels are nicer, and, now that the price isn't' competitive and the staff are frustrating to deal with, we will be staying in those in future visits.

Room was great! No complaints! I even enjoyed the free breakfast!! Will stay again!

The room was in perfect, clean order and included free Wi-Fi. Complimentary breakfast was great. The hot tub was clean and comfortable. The adjacent pool was cold and had floating scum bubbles on it so I didn't use that. The excercise room was really well-equipped. Staff was never present at the desk until the bell was rung and then they were there promplty (that was not a problem just an observation).

Highway 6 Manvel TX

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus Manvel Inn & Suites places you 7.7 mi (12.4 km) from Pearland Town Center. This 50-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

Best Western Plus Manvel Inn & Suites's 50 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include hair dryers and safes.


Property features

Guests staying at Best Western Plus Manvel Inn & Suites enjoy an indoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Manvel Inn & Suites

Everyone (7) Couples (2) Family (4) Other (3)
3
Family with small children

There was a dead roach on the bathroom floor, the air conditioner did not work properly and the room had a bad smell.

By on Oct 27, 2020

Review comment responded on Oct 27, 2020

Thank you for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Tj Bhakta

5
Family

It was very accommodating and I felt safe. Great hotel

By on Jul 14, 2020

Review comment responded on Jul 17, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family with small children

My family and I enjoyed the pool, rooms, food and staff. The property and rooms were relaxing and clean. Unfortunately we did not enjoy the RUDE woman that I was later told was the manager at this property. I have been working in customer service for the past 21 years and she is in need of a training class called "World Class Customer Service". The breakfast room during this pandemic is 10 people at a time (thank you). My family and I were finishing up with breakfast when a man and his family entered the room, the manager rudely told the man "The room is full in here there can only be 10 people in here, you need to wait outside (with a mad expression on her face)". For future reference don't go to work in customer service if you don't know how to treat your guests. Maybe you can have an employee monitor the breakfast room when it is open, thus not having to embarrass your guests.

By , from Manvel, Tx on Jun 23, 2020

Review comment responded on Jul 17, 2020

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Jul 29, 2019

2
Family Family

Lobby and elevator were hot and had a bad smell. Overall the property was old and not great.

By on Jun 24, 2019

4
Everyone

Hotel itself was really nice. Staff was very friendly. Only issue I had was that the bed was a little too stiff for me. Was hard to sleep. But everything else was nice.

By on Oct 8, 2018

5

great hotel with everything i needed!!!

Everyone

The stay itself was for me just passing through. The room was very clean and spacious. Pool and hot tub were inside and comfortable. Breakfast the next morning also met my expectations. Overall a good stay at a good price

By , from Texas on Feb 11, 2017

5

awesome

Everyone

Very friendly staff spacious clean room breakfast was very good! Indoor pool.

By on Oct 23, 2016

4

best western

Everyone

Clean and well kept hotel, with a friendly staff. I would definitely revisit this hotel and refer it to others.

By on Apr 6, 2016

5

the staff was nice and it was a very good hotel.

Family

We stayed at the hotel for a week and our stay was very pleasant. I added a day to my initial booking and didn't realize I had booked two different room types. They allowed me to stay in the suite for the week which was an upgrade from what I booked for the rest of the week. Service was good overall. We had a small problem with our key card not working but no major issues.

By on Apr 5, 2016

Best Western Plus Manvel Inn & Suites

19301 Highway 6, Manvel, TX 77578
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