Staff was horrible, the facility was unkempt inside and outside, facility smelled like gas, the room door had to be forced opened and closed.
Nothing substantial, just a room. Nice floor plan and it had a good view. The place was very clean but there was an issue in the hall. There were these large humidifiers or air handlers in each hallway.
Great clean place for a overnight stay. It is pet friendly, so something I need to remember for the future.
Would recommend candlewood to my friends and family. I had a great stay
I saw a roach everyday i stayed, air conditioner make all different kinds of noises, bed felt like it was going to break and I’m a small guy great location just in need of a lot of upgrades the best part was the large bathroom and the large room period. They use a strong Scent in the hallways that very over powering almost as if there trying to hide something the elevators don’t have buttons
We love this place bcos all the groceries,malls, downtown are very near by.
Accommodations were good and room was comfortable. Very well priced and friendly staff.
Stayed for one night as the family house was full of visitors. The hotel was close, so that was good, but everything else was bad. Phones didn't work, nor the TV. The toilet would never complete a flush, and the noise of constantly flowing water filled the night. The trash bins are in cabinets so you have to open a door and get your hands dirty every time you want to throw something away. 9am someone came knocking during a romantic moment to work on the bathroom, even though we didn't call them to. 2/10, would not stay again.
Front Desk Supervisor was very abrupt to myself and staff members. She had a very bad attitude at check-in and check-out. Unpleasant expression on her face every time we entered or exited the lobby.
Nice hotel, room was clean and comfortable. The staff was very nice and helpful.
The room was nice and very comfortable. The staff was very friendly and helpful when asked about places to eat and things to do.
We enjoyed our stay and will visit again. I wish that you all provided continental breakfast,.
Very nice hotel, but we were looking for a hotel with free continental breakfast and this one didn't have any or a pool.
The hotel was very hard to find because it was on the back of a strip mall. It had very little parking, with narrow parking spaces. I was not told in advance that the only room that they had was a handicapped room. I would have gone to another hotel if I had known in advance. The bathroom was very different with no shelving space to put toiletries and the closet had a hanging bar that left the bottom of my jacket on the floor.
Looking forward to another stay @ Candlewood Suites soon.
We were wanting a weekend getaway and it was perfect, the location, the room all was perfect !
Definitely suprised at the amenities offered for the price. Very happy and will return again.
Within a short walk of Houston Methodist Primary Care Group, Candlewood Suites Pearland is within 2 miles (3 km) of Southwyck Golf Club. This 76-room hotel has round-the-clock conveniences like a business center, a fitness center, and a front desk.
All 76 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Candlewood Suites Pearland features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Staff was horrible, the facility was unkempt inside and outside, facility smelled like gas, the room door had to be forced opened and closed.
Nothing substantial, just a room. Nice floor plan and it had a good view. The place was very clean but there was an issue in the hall. There were these large humidifiers or air handlers in each hallway.
Great clean place for a overnight stay. It is pet friendly, so something I need to remember for the future.
Would recommend candlewood to my friends and family. I had a great stay
I saw a roach everyday i stayed, air conditioner make all different kinds of noises, bed felt like it was going to break and I’m a small guy great location just in need of a lot of upgrades the best part was the large bathroom and the large room period. They use a strong Scent in the hallways that very over powering almost as if there trying to hide something the elevators don’t have buttons
We love this place bcos all the groceries,malls, downtown are very near by.
Accommodations were good and room was comfortable. Very well priced and friendly staff.
Stayed for one night as the family house was full of visitors. The hotel was close, so that was good, but everything else was bad. Phones didn't work, nor the TV. The toilet would never complete a flush, and the noise of constantly flowing water filled the night. The trash bins are in cabinets so you have to open a door and get your hands dirty every time you want to throw something away. 9am someone came knocking during a romantic moment to work on the bathroom, even though we didn't call them to. 2/10, would not stay again.
We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an exception to our guest commitment and as such, we apologize