Comfort Suites Pearland / South Houston2.5 out of 5.0
Recent guest reviews
The hotel was booked because of the flood. No problem with that. Upon checking in, we were told that we were one room short even though we had reserved multiple rooms. The hallways smelled like an old closed up hotel. Rooms smelled a little better. While there, any issues we had we were told to speak with the manager. Seemed like the staff didn't know how to do a lot of things. Maybe it is by design but aggravating. I would stay again if I was in a pinch.
I arrived just past midnight but was very impressed with check in staff. Check in staff was very friendly and helpful given the fact that it was late when I arrived. I had to use the business center to print out documents and was impressed that I was able to print my documents without and issues. The room was clean and comfortable and the price for the stay wasn't expensive at all given that it was a last minute booking.
Staff was great! Took time to get to know us upon check in and check on my daughters swim meet throughout weekend which I thought was very sweet! The room was very clean and comfortable and breakfast was great each morning. The little store where you can buy snacks was a nice treat when her sweet tooth hit and she wanted ice cream. We would definitely stay again. Staff and clean facilities always bring us back again!!!
The entrance and lobby are nice. The hallways have a funky smell. Our double queen suite had PLENTY of space for my 2 kids, husband, and I. It was set up well and I appreciated the refrigerator and microwave. The free breakfast buffet was good, with a number of items to choose from and a very nice lady refilling the eggs and bacon. We enjoyed the waffles. The free wifi was good too. What we did not enjoy was the pool. We went to the pool as soon as we got there and it's pretty much in the parking lot with a gate around it, but open access to anyone walking in. There was a little bit of furniture which was old and gross. One family was there when we arrived and apparently they were having a gathering of some sort (people NOT staying at the hotel) because their friends kept coming and coming and coming, filling up the tiny sitting area and pool. We ended up leaving the pool. When left the hotel and when we got back around 11pm, the group was still there (after pool hours) making noise, drinking, etc. The hotel was a pretty good deal, but the murky pool and it's outdated and gross furniture should be avoided.
This was a very decently priced hotel with nice amenities! We stayed here the night before our cruise and it was very nicely decorated. Parking was good and the hotel was very clean. The hot breakfast was good. The hotel is in a very busy area but there are many stores, shops, and restaurants nearby. There is a Kohls, Walmart, Chick fil A, Raising Canes, etc. We would certainly stay here again!!!
We live in Louisiana and my granddaughter has been fighting Cancer and being treated at Texas Children Hospital for (Leukemia AML and HLH of the Liver) and Cheomtherapy induced cardiomyopathy (Heart condition) since 8 days after her 4th birthday. We stay at the Comfort Suites in Pearland Texas on Miller Ranch Road. Ms. Janis is one of Gods Angel because if it is a scheduled appointment or a unexpected emergency and we have to drive over 238 miles one way to get here she makes sure we always have a room and all the accommodations we need or what the Doctors said the baby has to have for her to get better or so she don't have to stay in the Hospital. She is always there for us when we call and she will call us to make sure we have everything we need and if there is anything she can do to help. I work for the government and traveled a lot which required me and my family had to stay in a lot of Hotels and we have never met a employee who had this much compassion for people whom she never known or met until they came to this hotel. We see this every time we are here. Ms. Janis on behalf of all the families with sick family members or who is fighting for their life we say, Thank You! the Hunt and Vincent family.
stay here when you are in Pearland. Everyone is so nice and always pleasant. You have dinner on Tuesday and Wednesday night. Food is always good. If you have any problems they will fix it and you will be happy. Janice and Manny are wonderful and helpful. Stay there before you go any where else you won't be disappointed.
We just stayed a few nights at another hotel in Houston while getting tests at MD Anderson and it was not such a great experience, so we looked for another option. We decided to stay at Comfort Suites in Pearland and that was a very wise choice! We had a king executive suite (they offer a medical discount). The room was very spacious with a couch, chair, flat screen tv, desk area with fridge and microwave. the best part of the room was the bed - it was the best mattress we've ever slept on in a hotel! The room was clean and there were lots of lamps and outlets available all around the room. the bathroom vanity was trendy and clean with lots of extra towels. The lobby doesn't look overly fancy, but the staff (night and day) were both very friendly. There was complimentary snacks,wine, and beer in the evening and a great complimentary breakfast in the morning with fried eggs, sausage, biscuits, gravy, waffles, fresh fruit, two types of yogurt (including Greek), granola, almonds, pastries, and cereals. We were blown away at all the amenities. We will always stay there when going back for treatment at MD Anderson.
We stayed two nights and upon check in we felt welcomed. Janice was at the desk and made us feel right at home. The hotel was very clean and they were actually cleaning the carpet in the hallway on our floor when we arrived. We asked about the laundry facilities and we were given a room near them. The breakfast was stocked and they even had a nightly light meal. They are just off the main road but convenient to everything. I would recommend giving them a try.
This hotel was a bit out of the way from all the main attractions for super bowl but was super convenient because it is located around the corner from tons of places to eat and a gym which helped out a lot. The staff was super helpful and attentive even though they seem a bit understaffed because every time I would call down for some thing I would have to come down and get it because there was only one person on staff. I would recommend this hotel to any one in the area.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 68 reviews