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Hampton Inn & Suites Houston - Westchase

2.5 out of 5.0

Recent guest reviews

The hotel is hard to get to, the check in was not knowledgeable, the internet service says it is not secure, the front desk would not answer the phone to set up a wake up call, the security guard at the front portal is creepy, and feels unsafe. When I told the front desk of my dissatisfaction, they did not offer 100% satisfaction, they just stared at me.

Run. Run fast. This place has a mold problem that is serious and disgusting. Feel like a terrible parent having my 9 year old with asthma struggling to breathe for 2 nights. Awful. The front desk guy made up a story about a guest breaking the ice machine on the 3rd floor. Lie.

Hampton Inn and Suites Westchase is a great place to stay. Hot breakfast that is good and they have a free internet services. The staff is friendly and always willing to help. They have security also as well which is a plus.

Terrible stay at Hampton Inn - West Chase - the Staff, Cooks, and Security very lazy and unprofessional - starting with Management all the way down to the Cooks and Security staff. The hotel itself filthy - also the elevators.

I was in Houston on business with most hotels sold out. I was pleasantly surprised to find this Hampton Inn in a nearby location. The staff was wonderful and the facility very clean and updated. I would definitely stay here again!!

This hotel fits the Hampton profile perfectly. Basic, clean, efficient at a reasonable price. Located on the SW Freeway, it is easy to get to most major roads to access the City. The entry and breakfast area a basic Hampton as well. Staff was cordial. Room and bath were clean. Room was quiet. Plenty of parking, this location is at the entrance to a business park right off the frontage road. If you want a basic, clean affordable room this is a good spot to land for the night.

The hotel was unclean. The staff were inattentive, argumentative and unwilling to provide for the guests. The hotel smelled of marijuana. The food was awful. I stay at Hilton branded hotels all over the world and this location was the worst I have ever visited.

I will be coming back to stay on another adventure here it was my pleasure and staff was so wonderful and accommodating and Every Witch Way even the manager. I would recommend this hotel to any of my friends

Everything about this place is great. Staff are all kind and the district manager Brandon goes out his way to help his guests. Rooms are all clean, whole hotel is clean. Breakfast is okay but they do water down the syrup to cut cost.

Exceptional in all respects. Management and support staff were exceptional. Breakfast was outstanding and the SHEFF magnificent. Thanks to each for helping lower each of our stress leves to the minimum and changing our attitudes from depressed to thankful to our ALMIGHTY.

6440 W Sam Houston Pkwy S Houston TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Westchase, Hampton Inn & Suites Houston - Westchase is 2.5 mi (4.1 km) from Westwood Golf Club and within a 10-minute drive of Town and Country Village. This 82-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Houston, the hotel is also close to Houston Baptist University.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge.


All of Hampton Inn & Suites Houston - Westchase's 82 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, and Select Comfort beds with down comforters ensure a restful night. Free weekday newspapers, free local calls, and safes are also available.

Property features

At Hampton Inn & Suites Houston - Westchase, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a meeting room, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 155 reviews