Hampton Inn & Suites Houston - Westchase2.5 out of 5.0
Recent guest reviews
This hotel fits the Hampton profile perfectly. Basic, clean, efficient at a reasonable price. Located on the SW Freeway, it is easy to get to most major roads to access the City. The entry and breakfast area a basic Hampton as well. Staff was cordial. Room and bath were clean. Room was quiet. Plenty of parking, this location is at the entrance to a business park right off the frontage road. If you want a basic, clean affordable room this is a good spot to land for the night.
The hotel was unclean. The staff were inattentive, argumentative and unwilling to provide for the guests. The hotel smelled of marijuana. The food was awful. I stay at Hilton branded hotels all over the world and this location was the worst I have ever visited.
I will be coming back to stay on another adventure here it was my pleasure and staff was so wonderful and accommodating and Every Witch Way even the manager. I would recommend this hotel to any of my friends
Everything about this place is great. Staff are all kind and the district manager Brandon goes out his way to help his guests. Rooms are all clean, whole hotel is clean. Breakfast is okay but they do water down the syrup to cut cost.
Exceptional in all respects. Management and support staff were exceptional. Breakfast was outstanding and the SHEFF magnificent. Thanks to each for helping lower each of our stress leves to the minimum and changing our attitudes from depressed to thankful to our ALMIGHTY.
Bad experience at checkin Not professional No sense of service at the reception Excellent breakfast and lobby service by Monica Simpson To be honest I did not make an attempt to speak to the manager neither did I get into that aspect once I was engaged by Monica even during check in . I found out she was helping the previous night while off duty
The staff is friendly. All the rooms are expected (clean and confident that we can relax and rest). The only complaint is the breakfast isn't well attended. The fresh cut fruits weren't replenished and the waffle mix was out.
This was an excellent Hamton Inn, which makes for a very good overall experience. The room was spacious and clean. Breakfast was very good and plentiful. The pool and hot tub were very popular. The hallway areas were rather stuffy, but the rooms were cool and comfortable. Sunday mornings get a bit loud when the International Church service gets going. Eat breakfast early to miss this.
The Hampton Inn Westchase is a clean and affordable choice. It has a really friendly staff. The location allows easy access to western Houston, but also downtown due to proximity to major traffic arteries.
I research every hotel I'm deciding to stay at. It might be a Hilton brand but i want to make sure the hotel is new or updated and is near decent restaurants. While this Hampton has been updated, it's in the middle of a small office park and there's not much nearby. I'm guessing the area is a predominantly Asian neighborhood because there were literally 10 Asian restaurants around the hotel. But if you want something else besides Asian food, you're gonna have to go up the expressway a bit. Rooms are standard Hampton style. Nothing special. It's not a bad hotel; just not a great one either.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 150 reviews