We didnt get to stay. They turned us away in the middle of the night . We were exausetd and desoerately needed rest and
Worst hotel I ever been in my life false booking there beds are queen not KING we had 2 rooms one had no hot water the other no cold water environment was so uncomfortable stank straight up smoke/marijuana Oder everywhere when they say hotel NON SMOKING rooms I don’t recommend this place to anyone 🙁
This place was absolutely disgusting! The smell of cigarette and weed is crazy all through out the building. I checked in, went to my room and was beyond disappointed...the bedsheets were missing and had a lot of stains, burn holes from cigarettes. It was really nasty that I just walked out and left. Didn’t care for throwing my money away but there was no way I’d be able to even sit on that furniture.
None it had black mold and the shower room n it’s had mold by the bed sheets and covers was dirty
Calling this a non smoking hotel is ludicrous. As soon as you walk in you smell weed and cigarette smoke. The rooms are filthy. I had to switch rooms 4 different times because no one bothered to clean the bathrooms. There was literally a cigarette floating in one toilet and poop floating in another. All the comforters had cigarette burns. There were no light bulbs in the room lamps, and the AC unit did not work. I do not recommend booking this hotel. I was scared to touch or sit on anything.
AC was not working, the night staff should respond properly but she was on call with her boyfriend. Did not entertain me. Did not changed my room to I left
The room had bed bugs and roaches. It could use a lot of improvements.
I stayed at this property a couple of years ago and the quality has definitely gone down. I guess for what I paid I really shouldn't complain but the stained bed sheets were pretty nasty plus I paid for a king size bed and was given a queen... and my pillow cases were stuffed with sheets instead of actual pillows
Nice staf, dirty hotel though. The only good thing was the price because of orbitz of course
The pictures posted for the hotel are not all true and pretty. The hotel has roaches and sheets are stained. The couch and chair are old. The door had a hole. When they changed rooms it was worst. I am not happy at all. They would not give me a refund and I had to call to complain.
Great hotel for price. Large room, but something broken or missing is a norm.
The restroom toilet didn't not have a toilet seat.. The room was unclean,,
Checked in at 12:30 am. Went to take a shower and the shower would not produce cold water. Let the water run on the coldest setting for 10 mins and still burning hot water. Called the lobby and told me it was the middle of the night, there's nothing he can do, I'm sorry. Waste of money. I got this room to take a shower and rest from a long day at work. I can't even do that. Plus no refunds.
Could not sleep because 3 rooms were arguing, screaming, fighting, throwing and destroying hotel property. Slaming doors, banging on doors, males hitting females. Females screaming like they were being killed. No one did anything about it. Waste of money.
Booked this hotel thinking by the price that it would be a mid-grade hotel at worst. There was trash strewn outside and into the lobby and elevator. I got to my room after passing room after room of crying babies and loud TV's. The first thing I notice as I open my door is along, thick twisted stand of frayed carpeting reaching out across the entry tile to grab my foot! How did housekeeping miss that one?? I put my bags down on a sofa that I wasn't brave enough to sit on and surveyed the room...broken lamp shade, cracked & broken mirrored closet door hanging off it's track, someones phone number written on the wall next to it with an illegible message (use your imagination and I'm sure you're close), and then the bathroom...unfinished wall repairs with unpainted putty from nearly floor to ceiling on all the walls! I was quickly jarred out of the stupor I was now in with a loud knocking at my door and a man on the other side yelling something to get my attention, and it wasn't "FIRE!!" The peephole was even broken and so I waited hoping he would go away. Nope...more knocking! I cautiously opened the door to some guy who likely realized I wasn't the drug dealer he was expecting to find. I grabbed my bags, and headed to the elevator. But that too was now broke!!! Had to lug my 50 lb. bag down the stairwell where a couple was having an out-and-out verbal brawl that they didn't bother to put on pause while I squeezed by them with my suitcase thumping behind me! Go elsewhere!
Transvestite hanging out by the entrance First room they put us in was not clean trash everywhere 2nd room smoke smell overwhelming Carpet was soaking wet in hallway and room. Overall the the hotel experience ever
NO TOWELS IN ROOM. MICROWAVE DID NOT WORK CARPET WAS NOT SECURED TO FLOOR TOILET SEAT WAS CRACKED ONLY THREE CHANNELS WORKED ON TV
Frontier Hotel places you within a few miles (5 km) of Westwood Golf Club and Stafford Centre. This 80-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Start your day off right with a free continental breakfast.
The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 40-inch TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, hair dryers, and ironing boards are also standard.
At Frontier Hotel, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a business center, and laundry facilities.
We didnt get to stay. They turned us away in the middle of the night . We were exausetd and desoerately needed rest and
Worst hotel I ever been in my life false booking there beds are queen not KING we had 2 rooms one had no hot water the other no cold water environment was so uncomfortable stank straight up smoke/marijuana Oder everywhere when they say hotel NON SMOKING rooms I don’t recommend this place to anyone 🙁
This place was absolutely disgusting! The smell of cigarette and weed is crazy all through out the building. I checked in, went to my room and was beyond disappointed...the bedsheets were missing and had a lot of stains, burn holes from cigarettes. It was really nasty that I just walked out and left. Didn’t care for throwing my money away but there was no way I’d be able to even sit on that furniture.
None it had black mold and the shower room n it’s had mold by the bed sheets and covers was dirty
Calling this a non smoking hotel is ludicrous. As soon as you walk in you smell weed and cigarette smoke. The rooms are filthy. I had to switch rooms 4 different times because no one bothered to clean the bathrooms. There was literally a cigarette floating in one toilet and poop floating in another. All the comforters had cigarette burns. There were no light bulbs in the room lamps, and the AC unit did not work. I do not recommend booking this hotel. I was scared to touch or sit on anything.
We are so sorry for the issues you had when you stayed with us. I will be showing this to our staff in order to be more on top of things and make sure that it does not happen again.
AC was not working, the night staff should respond properly but she was on call with her boyfriend. Did not entertain me. Did not changed my room to I left
Thank you for taking the time to let us know of the issues during your stay. We will be addressing this with staff.
The room had bed bugs and roaches. It could use a lot of improvements.
Thank you for your review. We are very sorry you had a bad stay. We have addressed these issues with our staff and made improvements. We hope you will come again and see that we can do better.
We are very sorry for the condition of your room. If you could message us privately and let us know what room it was so we can address these issues it would be much appreciated. .