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Best Western Plus Heritage Inn

3.0 star property

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Fitness facility
Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Northeast Houston, Best Western Plus Heritage Inn is within a 10-minute drive of popular attractions such as Port of Houston and Daikin Park. This 62-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cinemark Tinseltown Jacinto City - 2 min drive - 1.0 mile
  • Daikin Park - 8 min drive - 8.3 miles
  • George R. Brown Convention Center - 9 min drive - 8.7 miles
  • Toyota Center - 9 min drive - 8.9 miles
  • NRG Stadium - 17 min drive - 16.8 miles

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • M. D. Anderson Station - 14 min drive
  • Houston William Hobby Airport (HOU) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Refresqueria - ‬17 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Pappasito's Cantina - ‬18 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

At Best Western Plus Heritage Inn, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include MP3 docks, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

What's there to see near Best Western Plus Heritage Inn?

This hotel is situated in Northeast Houston, close to Port of Houston, Gulfgate Shopping Center, and Saint Arnold Brewery.

How much does it cost to stay at Best Western Plus Heritage Inn?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on Mar 24, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Heritage Inn?

Yes, secured self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Best Western Plus Heritage Inn include a casino at the property?

No, Best Western Plus Heritage Inn doesn't have a casino.

Is there an indoor pool at Best Western Plus Heritage Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 9:00 PM.

Is Best Western Plus Heritage Inn good for couples?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, Hulu, and a hydromassage showerhead.

Are there hot tubs at Best Western Plus Heritage Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Heritage Inn have a restaurant with a breakfast menu?

Best Western Plus Heritage Inn offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Plus Heritage Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Heritage Inn though service animals are welcome.

Are there connecting rooms at Best Western Plus Heritage Inn?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Plus Heritage Inn?

The closest major airport to Best Western Plus Heritage Inn is Houston William Hobby Airport (HOU), which is 11.1 mi away (26 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 20.5 mi away (34-minute drive).

Can I book a room with a balcony at Best Western Plus Heritage Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Heritage Inn.

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 873 reviews
Rating 8 - Good. 223 out of 873 reviews
Rating 6 - Okay. 84 out of 873 reviews
Rating 4 - Poor. 50 out of 873 reviews
Rating 2 - Terrible. 69 out of 873 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Aulga

Traveled with group
Liked: Cleanliness, staff & service, amenities
Second time staying at this hotel. Everyone is always nice. Special shoutout to the lady that worked overnight on Saturday. She was very kind and friendly.
Stayed 1 night in Dec 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were low and very uncomfortable. Nice shower. Upstairs thumping noise continued all night and kept us from sleeping. Sounded like more than walking around. Very annoying.
Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

WILLARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, back side away from the freeway,was very quiet
Stayed 6 nights in Nov 2025

10/10 Excellent

JOHN, Houston

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

4/10 Poor

Nathan

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Nyles

Stayed 1 night in Nov 2025

8/10 Good

Stefani

Liked: Cleanliness, staff & service, amenities
Room was clean and pretty!
Stayed 2 nights in Nov 2025

6/10 Okay

Florencio

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Room smelled like urine. Bedsheets were thin and held no warmth.
Stayed 1 night in Nov 2025

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, amenities
Everything was nice. Pool, staff, room, lobby..
Stayed 2 nights in Oct 2025

4/10 Poor

Ashley

Stayed 2 nights in Nov 2025

8/10 Good

Dusty

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times now and the rooms are clean and so is the hotel the beds are very comfortable and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rooms in a convenient location with a great breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Geendelin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room ,security parking gate, and free breakfast . Staff was very friendly and helpful also😊
Stayed 1 night in Oct 2025

2/10 Terrible

Damaris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews of the staff are absolutely correct!! Staff don’t like working there and this place is very unsafe!! She asked if I was traveling alone and immediately gave a look to someone else who was in the lobby about me being alone. Who for sure don’t work there. Totally scheming. She put me in a very unsafe position and I urge everyone to not book here if you’re alone.
Stayed 1 night in Nov 2025

10/10 Excellent

Hasan

Stayed 1 night in Nov 2025

10/10 Excellent

Emilly

Stayed 1 night in Nov 2025

10/10 Excellent

Jose Luis

Stayed 2 nights in Oct 2025

6/10 Okay

Augustina

Business traveler
Liked: Property conditions & facilities
The room was in good condition, however it smelled like a combination of stale cigarette smoke and mold. The scent was amplified when the AC/heating unit in the room was on. I had to turn it off just so that I was smelling less of that odour.
Stayed 5 nights in Oct 2025

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