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Best Western Heritage Inn

3.0 out of 5.0

Recent guest reviews

Clean rooms, nice staff and the food from breakfast was great and more that what I was expecting! I stayed with my family for two nights,we enjoyed the pool greatly!! For the pay you get so much more! I will visit again!

This is a nice hotel for the price not too far from down town Houston and very close to good restaurants. Check in was quick and easy and so was the check out. It looks clean and modern and I like the fact that it's close (less than a mile) to two very good mexican restaurants.

Alice was really nice and did a great job checking us in. We were in room 214 and the air conditioner worked great. Loved the gated parking, refrigerator, microwave, and room location. The parking lot is small but we always found a spot. I wasn't a fan of the firm mattress and more than two towels and washcloths would have been great.

This is the second time I stayed in this Hotel and when I go back to this area I will stay there again. the rooms are very comfortable and the staff is very helpful and professional. They are always checking to make sure you have everything is alright.Very nice people!!

The staff is polite and helpful and the hotel rooms are very clean! We thoroughly enjoyed our stay. The kids really enjoyed the pool. It's very nice and I would recommend this hotel and we would definitely stay there again.

Excellent hotel! Very clean. Employees were very courteous and accommodating. The parking lot is gated. No interstate noise. Breakfast was excellent. Close to several places to eat. The pool is small, but it looked very clean. All areas of the hotel was clean. Very impressed!

Service was great. Very nice rooms. The area is a little ruff. It is tons of restaurants around the hotel. A very nice and clean pool. The hotel is really worth the staying and money compare to the other hotels around it.

Great hotel stay! My kids loved everything! Breakfast was delicious, I would only change the breakfast sausage to turkey meat. Also I asked the lady at the desk a question she couldn't answer, she said she was still in training!

very nice people at check in, and check out easy to do, clean areas and a comfy room. No breakfast for us, but the hotel offers a delicious one. Personal bilingüe, just in case if you only speak one language. Nice trip thanks to BW for the wonderful service.

Outstanding service and amenities...offering was best available in cost vs. service! Would definitely recommend this location on any type of temporary lodging request. A to Z excellent rating from this very satisfied customer.

10521 East Freeway Houston TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in East Houston, Best Western Heritage Inn is 2.7 mi (4.4 km) from Military Museum of Texas and within a 10-minute drive of Minute Maid Park. This 62-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Port of Houston is also close to this Houston hotel.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9 AM.


The 62 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 37-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.

Property features

At Best Western Heritage Inn, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 140 reviews