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Recent guest reviews

I liked the location.

Horrible staff

Great location and room. Staff is very friendly too.

The place was very noisy, It had two elevators working in a building that held over 500 hotel rooms I’m guessing. On two separate occasions I waited over 20 minutes for an elevator. They appeared hard pressed to have people checked out by 10AM. They did work with me on a noon checkout however but the lady at the reception desk didn’t appear to be thrilled about that. My family and I were checked in for 10 days and even though we island hoped a bit, our room was not cleaned a single time within those ten day. Diamond resorts. Never again.

All good Waikiki hotel.

Great customer service. When we called for any assistance, we were helped beyond expectations. All staff were friendly and greeted us with a smile no matter at the front desk or in the hallways.

We enjoyed our four day stay in the Modern. The room was very nice, clean, and the beds were comfortable. The paid Parking was convenient. The pool looked nice, though we did not use it during this stay. The large wood louvers in the bathroom allowed sound to travel, so not very much privacy in the loo.

Front desk very friendly helpful and quick to bring things to the room. The guys at the travel desk was equally good. As for Food and Beverage well let’s just say it was horrible. The Food Runners were nice. So was the towel guy.

I loved the stay the staff, the area, the room if I ever visit again this will be my stay. Thank u so much to the whole staff !!

Very nice stay , my kids enjoyed it.

the hotel is worth the money

I enjoyed the hotel. Overall it was a beautiful hotel. Just wish the room balcony furniture was more up to date instead of rusting and the bathroom mirror wasn't peeling. Also, I would prefer if the second pool was an actual pool instead of a sunbathing deck.

The staff were very polite and accommodating. The hotel itself can use some updated to the rooms and building.

The Customer Service was great, very friendly staff, always willing to assist. But the concierge Manager , that guy was very rude , unfriendly and he offered some activities packages at one price and they end up charging more. He gives the vibe that you can not trust him.

Never coming back! Very old rooms, not clean, no room service, rude concierge. confused staff!

I did not like the beds it’s to low

Ala Moana Boulevard Honolulu HI

Hotel highlights

  • Walking distance to Ala Moana Center
  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • Marina

Located in Waikiki, The Modern Honolulu is within a 10-minute walk of popular sights such as Duke Kahanamoku Beach and Ala Moana Center. This 345-room, 4.5-star hotel has 2 outdoor pools along with a marina and a restaurant.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 11:00 AM.


Rooms

46-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include microwaves, coffee makers, and laptop-compatible safes. Change of towels is available on request.


Property features

Guests of The Modern Honolulu have access to a marina, 2 outdoor pools, and a 24-hour gym. Self parking is available for USD 24.95 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, a terrace, and a water dispenser.

Room options

Standard Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Partial Ocean View

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Suite, 1 Bedroom, Partial Ocean View

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Guest reviews for The Modern Honolulu

Everyone (27) Couples (11) Family (19)
4
Partner Couples

I liked the location.

By on Nov 3, 2022

Review comment responded on Nov 4, 2022

Aloha Ruth,We are delighted to hear you enjoyed your stay with us.We look forward to serving you again.Mahalo!

1
Friends

Horrible staff

By on Sep 23, 2022

Review comment responded on Sep 23, 2022

Aloha Cynthia,Thank you for taking the time to provide feedback about your stay. We sincerely apologize we did not meet your expectations during your stay with us. Your feedback about the staff will be forwarded to the departments to address. We hope you will give us another opportunity in the future to welcome you back to our property. Mahalo!

5
Everyone

Great location and room. Staff is very friendly too.

By on Sep 13, 2022

Review comment responded on Sep 13, 2022

Aloha Yunzhu, Thank you for taking the time to provide feedback about your stay. We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back to our property in the future. Mahalo!

2
Family

The place was very noisy, It had two elevators working in a building that held over 500 hotel rooms I’m guessing. On two separate occasions I waited over 20 minutes for an elevator. They appeared hard pressed to have people checked out by 10AM. They did work with me on a noon checkout however but the lady at the reception desk didn’t appear to be thrilled about that. My family and I were checked in for 10 days and even though we island hoped a bit, our room was not cleaned a single time within those ten day. Diamond resorts. Never again.

By on Sep 10, 2022

Review comment responded on Sep 11, 2022

Aloha Robert, Thank you for taking the time to provide feedback. We are sincerely sorry that we did not meet your expectations during this stay. We look forward to the future with our new owner Hilton Grand Vacation and providing an experience most guests come to expect; many positive changes are on their way, including room renovations and mid-stay service. Hopefully, we can welcome you back after everything to restored and upgraded. Once again, our apologies, and we thank you for your patience. Mahalo!

5
Partner Couples

All good Waikiki hotel.

By , from New York on Aug 30, 2022

Review comment responded on Aug 30, 2022

Aloha Lee, Thank you for taking the time to provide feedback. We are delighted to hear you enjoyed your stay with us. We look forward to serving you again. Mahalo!

5
Family

Great customer service. When we called for any assistance, we were helped beyond expectations. All staff were friendly and greeted us with a smile no matter at the front desk or in the hallways.

By on Aug 11, 2022

Review comment responded on Aug 12, 2022

Aloha Moua, thank you for taking the time to provide feedback about your stay with us. We are delighted to hear you enjoyed your stay and appreciate the kind comments and positive rating. We look forward to welcoming you back to our property in the future. Mahalo!

4
Family

We enjoyed our four day stay in the Modern. The room was very nice, clean, and the beds were comfortable. The paid Parking was convenient. The pool looked nice, though we did not use it during this stay. The large wood louvers in the bathroom allowed sound to travel, so not very much privacy in the loo.

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Aloha Michael, Thank you for taking the time to provide feedback. We are happy to hear you enjoyed your stay with us. We hope we will be able to welcome you back to The Modern Honolulu in the future. Mahalo!

4
Friends

Front desk very friendly helpful and quick to bring things to the room. The guys at the travel desk was equally good. As for Food and Beverage well let’s just say it was horrible. The Food Runners were nice. So was the towel guy.

By , from Ft Myers on May 25, 2022

Review comment responded on Jun 10, 2022

Aloha Johann F, thank you for taking the time to provide feedback about your stay. We sincerely apologize for not meeting your expectations during your stay with us. We hope you will give us another opportunity in the future to welcome you back to our property. Mahalo!

5
Partner Couples

I loved the stay the staff, the area, the room if I ever visit again this will be my stay. Thank u so much to the whole staff !!

By on Apr 3, 2022

Review comment responded on Apr 3, 2022

Aloha Shakira, Thank you for taking the time to provide your feedback. We are delighted to hear that you enjoyed your stay with us. Thank you for the great score and kind review. We look forward to the opportunity to serve you again. Mahalo,

5
Everyone

By on Mar 11, 2022

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