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Recent guest reviews

I loved the crew. The building is a little old-fashioned but, well located!

Close to everything.

Hotel was close to most attractions and offered parking, ok condition, fine for a place to sleep. Hotel fees were ridiculous, automatically charging a cleaning fee of over $100 no matter what and then no services, no clean towels brought or replacement toilet paper. Have to go ask front desk for everything needed. Figured that was standard hotel practice but I guess not.

It was a nice place to stay at, very close to the beach in fact very close to everything. HOWEVER, walls are pretty thin, and you can hear EVERYTHING. So keep that in mind

My hotel room was clean and comfortable. My family enjoyed our stay. My kids enjoyed the pool. The staff was great and helpful. The parking garage was very convenient but at night it was hard to find parking including the one outside.

Clean, well maintained hotel. Quick walk to the beach, and surrounding restaurants. Great value compared to the surrounding downtown hotels.if or when I returned to Hawaii, I will make sure to re book with them.

Staying at this hotel was a nightmare. It is a scam in Honolulu. You have to go to the front desk and get coffee and soap. Orbitz must discontinue to market this property on its website.

The property is very noisy in the morning from all the road traffic. There is no housekeeping offered and the condition of the room and bedding doesn’t justify the cost. Parking is an additional $28 per night. Overall, a very average experience for the price that we paid. If I return to the island for another visit, I won’t be staying here again.

Parking sucked, door lock was broken, trash in hallways and stairwell, elevators small, staff in knowledgeable, bugs in room, rusty and old and construction outside.

The staff

Horrible staff! Didn’t get room service even when asked for it and had to fix ac myself. Complained about loud neighbors multiple times.

Everything was great ! I’d recommend if you are not looking for something luxurious decent hotel with all the necessary

Kanekapolei St Honolulu HI

Hotel highlights

  • Walking distance to Waikiki Beach and Waikiki Beach Walk
  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Outdoor pool
  • Laundry facilities

Located in Waikiki, Aqua Aloha Surf Waikiki is within a 10-minute walk of popular sights such as Waikiki Beach and Moana Surfrider. Each of the 126 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker. It's connected to the convention center in central Honolulu and also close to Waikiki Beach Walk and International Market Place.


Rooms

20-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Aqua Aloha Surf Waikiki enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Self parking is available for USD 35 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a picnic area, and a vending machine.

Room options

Moderate

1 Queen Bed | 2 Twin Beds | Sleeps 2

Deluxe

1 Double Bed and 1 Twin Bed | 1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Superior Room

1 Queen Bed | 1 King Bed | Sleeps 2

Guest reviews for Aqua Aloha Surf Waikiki

Everyone (27) Couples (11) Family (12)
5
Family

I loved the crew. The building is a little old-fashioned but, well located!

By on Dec 5, 2022

Review comment responded on Dec 5, 2022

Aloha,We appreciate your review and are so happy to hear that you had a wonderful stay. We agree our team is one that can't be beat! Our rooms are need in of a refreshed look and hopeful to renovate soon. We can't wait to have the pleasure of welcoming you again in the future! Mahalo.

5
Partner Couples

Close to everything.

By on Nov 15, 2022

Review comment responded on Nov 15, 2022

Aloha, Mahalo for taking the time to share your recent stay at the Aqua Aloha Surf Waikiki.We are so delighted that you enjoyed the property and its location.All of the staff and management look forward to serving you on a return visit.Me ke Aloha Pumehana

2
Partner Couples

Hotel was close to most attractions and offered parking, ok condition, fine for a place to sleep. Hotel fees were ridiculous, automatically charging a cleaning fee of over $100 no matter what and then no services, no clean towels brought or replacement toilet paper. Have to go ask front desk for everything needed. Figured that was standard hotel practice but I guess not.

By on Sep 11, 2022

Review comment responded on Sep 13, 2022

Aloha, Thank you for your review on the Aqua Aloha Surf Waikiki.We are very sorry that the fees were not made clear to you at time of booking. Starting in November 2020 we notified all our hotel partners about our new fees which went into effect on January 1, 2021. This is a check out cleaning fee. We do not have daily housekeeping as stated on our website. We do however do a mid stay replenishment of amenities and housekeeping service up request. We hope that you will accept our sincere apology for failing to meet your expectations and for the inconveniences that you endured.Me ke Aloha Pumehana,With Warmest Aloha,

4
Family

It was a nice place to stay at, very close to the beach in fact very close to everything. HOWEVER, walls are pretty thin, and you can hear EVERYTHING. So keep that in mind

By on Sep 11, 2022

Review comment responded on Sep 11, 2022

Aloha,Thank you for your review on the Aqua Aloha Surf. We take the comfort of our guest seriously and see this was not your experience. We value your feedback and will share with our leaders. Hope to welcome you back on a return stay.Mahalo,

5
Everyone

By on Aug 8, 2022

4
Family with small children

My hotel room was clean and comfortable. My family enjoyed our stay. My kids enjoyed the pool. The staff was great and helpful. The parking garage was very convenient but at night it was hard to find parking including the one outside.

By on Apr 1, 2022

Review comment responded on Apr 1, 2022

Mahalo for taking the time to write a review of your recent stay at the Aqua Aloha Surf Waikiki, One of the biggest selling points of the property is location and being within walking distance of many restaurants and shops. All the staff and management hope you took home fond memories of your stay with us and will return to visit us again soon. Me ke Aloha Pumehana,

3
Everyone

By on Dec 7, 2021

5
Friends

Clean, well maintained hotel. Quick walk to the beach, and surrounding restaurants. Great value compared to the surrounding downtown hotels.if or when I returned to Hawaii, I will make sure to re book with them.

By on Nov 27, 2021

Review comment responded on Nov 28, 2021

Thank you for your review. We are happy to hear you enjoyed the location and yes we are 2 blocks from International Market Place and the beach! We hope to see you soon! Stay safe!

1
Family

Staying at this hotel was a nightmare. It is a scam in Honolulu. You have to go to the front desk and get coffee and soap. Orbitz must discontinue to market this property on its website.

By on Oct 26, 2021

Review comment responded on Oct 27, 2021

Aloha Vinod, Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. We are very sorry that the fees were not made clear to you at time of booking. Starting in November 2020 we notified all our hotel partners about our new fees which went into effect on January 1, 2021. I agree that it is important for those fees to be made clear for you when you book. We appreciate your valuable feedback and will reach out to wholesaler partners regarding your review. We hope that you will accept our sincere apology for failing to meet your expectations and for the inconveniences that you endured. Me ke Aloha Pumehana, With Warmest Aloha,

3
Partner Couples

The property is very noisy in the morning from all the road traffic. There is no housekeeping offered and the condition of the room and bedding doesn’t justify the cost. Parking is an additional $28 per night. Overall, a very average experience for the price that we paid. If I return to the island for another visit, I won’t be staying here again.

By on Aug 21, 2021

Review comment responded on Aug 24, 2021

Aloha, Mahalo for taking the time to share your recent experience at the Aqua Aloha Surf Waikiki. Please accept my sincerest apologies for the challenges you encountered during your stay. Being in a big city we do get the street and traffic noise. Despite the above the staff and management hope you could take home fond memories of your stay in Hawaii and will give us another opportunity to regain your valued patronage.

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