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Located in Central, The Upper House is adjacent to Pacific Place and within a 15-minute walk of popular sights like Bank of China Tower. This 117-room, 5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi. It's in central Hong Kong and also a short walk from HSBC Hong Kong Headquarter Building and Statue Square.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


All 117 soundproofed rooms provide sofa beds, refrigerators, and minibars. Guests can expect free WiFi and 42-inch plasma TVs with pay movies. Select Comfort beds sport Frette Italian sheets and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.

Property features

Guests of The Upper House enjoy features like a 24-hour fitness center, free WiFi in public areas, and free use of bicycles. Parking is HKD 800 per day (HKD 800 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available on request) for HKD 1100 per vehicle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include express check-in, express check-out, and free newspapers.


  • Walking distance to Pacific Place and Bank of China Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Hotel Amenities

Hotel Amenities

The newly built Art Deco hotel is located in the upscale Pacific Place complex in Hong Kong's city centre. The centrepiece of the 49-story boutique hotel is a 10-story sculpture and water feature in the hotel atrium. Additional artworks from various Asian artists adorn common areas and guestrooms.

The property features two restaurants with one featuring a secret garden and lawn, and two bars. Private and in-room dining can be arranged. Business amenities at this city centre property include secretarial and translation services, computer rentals, complimentary wired high-speed, wireless, and dial-up Internet access. A fully-equipped fitness centre is onsite.

Additional amenities include dry cleaning/laundry service, floor butlers, concierge service, multilingual staff, and 24-hour room service. An airport shuttle and valet parking are available; surcharges apply.

  • Airport transportation - pickup (surcharge) 
  • Total number of rooms - 117 
  • Number of floors - 49 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 2009 
  • Self parking (surcharge) 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Sofa bed  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

The Upper House offers 117 air-conditioned accommodations with minibars and safes. Select Comfort beds feature Frette Italian sheets. 42-inch plasma televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Pay movies 
  • Soundproofed rooms 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Sofa bed 
  • HDTV 
  • Free WiFi 
  • Free dial-up Internet access 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Frette Italian sheets 
  • Sleep Number by Select Comfort mattress 
  • Plasma TV 
  • Free cribs/infant beds 

Where to Eat

Café Gray Deluxe: Gourmet café located on Level 49. Features a 14-metre-long open kitchen and bar with panoramic views of the city.

Café Gray Bar: Bar and lounge with semi-private seating and a 14-metre-long bar. Serves food and drinks.

The Lawn: Restaurant in a garden on Level 6. Casual dining under the shade of an umbrella, seated on large bean bags, or on lawn.

Private Dining: Casual dining for up to 12 guests in a private dining room with harbour views.

In-room Dining: Café Gary offers in-room dining throughout the day.

Sky Lounge: Cozy lounge on Level 49 with high ceiling and large fireplace. Offers views of The Peak and Wanchai District. Serving drinks and light snack from midmorning.

Nearby Things to Do

The Upper House offers a fully-equipped gym with cardiovascular and weight training machines.

  • Free bicycles on site 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle fee: HKD 1100 per vehicle
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Upper House
  • Upper House Hong Kong
  • Upper House Hotel
  • Upper House Hotel Hong Kong
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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