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Metropark Hotel Mongkok

4.0 out of 5.0

Recent guest reviews

I booked this hotel is only for next morning train. Not a bad place but not really a good place for few days.

the location is great. we took the bus a21 from airport to the hotel door, then took the china bus around the corner to shenzhen airport to Quzhou China. mrt is close, so does all the good eats( many michelin star ) closeby. with mrt and buses , we went to all over kowloon, hong kong island and even took ferry to one island. only knock is the noisy from next door every night with different families.

I was patiently waiting in line to check in then a woman walks up to the front desk and gets immediate service. I was clearly next in line. Unacceptable!!

Overall the hotel is in a great location to get around Kowloon/Mongkok

All hotel staff greet you n willing to help you if you need it. Housekeeping staff greet you in the morning in Chinese language (good morning). Location is the best close to subway and store everywhere. Room is very comfortable n free water bottle (2) n cokes too. Everyday they refill it . 4.5 stars rating.

This hotel is across the street from the Prince Edward subway (MTR) station so very convenient to get around. Close to shopping and a huge number of restaurants. I always stay here when stopping in Hong Kong. Rooms are clean, air conditioning is thermostat controlled by you to your comfort level and of course, the staff is friendly and always courteous.

It's very convenient, but the room is so tiny, and the hallway smells so bad.

The room is very large by HK standard. Three of us stay in one room with a roll-away bed (which was very comfy, a real bed) and didn't feel crowded. Mongkok is a great location, with lots of restaurants and local shopping (as opposed to tourist shopping) nearby. You get a real feel of HK in this area. 5 min walk to the MTR (subway).

Noisy and fellow travellers eanted everybody else to be awake when they srayd

Hotel is very clean. All hotel staff is so nice. It is located in a very convenient location and easy to expose original Hong Kong.

In November my husband and I stayed in this hotel for 11 night. we used this hotel many times when we travel back to HK from US. This time we found the hotel renovated to more clean, modern and comfort but rooms become smaller. But we was amaze how the hotel staff concerned our complained seriously. The first night after we check in the standard room which we booked, I found 2 hair under the bed sheet. I didn't want to give hard time for the house keep mate, so next morning before I go out; I told the mate who supposed make our room to take care of it. After we come back from outside, the manager left us a letter told us to give him a call. We called, he apologized about what had happen to our room. From that he gave us a choice if we want he can upgrade another room for us. The manager name Sito very polite and pleasing lead us to a superior room which we end up there stay till the end. I am sure will come back next time when we travel to HK!

Staff is friendly and knows the area. Rooms are clean and newly renovated. Most importantly, the area is safe to go wandering on your own at night. Room is smaller than I like but it is Hong Kong and smaller rooms are the norm. This hotel is in the middle of many activities and I will stay here again!

The place is not a good place to stay. It is dirty, noisy and can smell your neighbors smoking.

The hotel is a bit outdated, but you get what you pay for. It's pretty convenient to walk to the Prince Edward MTR stop. Lots of small shops and restaurants in the area as well.

Location is very close to Prince Edward MTR, so travel to and from is very easy. Clean hotel, friendly staff.

The best thing about the hotel was the location. It is very close to the metro station, so it was very easy for us to get around Hong Kong. The Metro Park Hotel is located in the heart of the Mong Kok area, with shops, restaurants, pastry shops, The Ladies' Market, and shopping malls only steps away. The rooms are clean, but they are in need of updating and refurbishing. The beds are super hard, so it was hard to get to sleep. Also, on one side of the hotel, the windows are frosted over, so you can not see outside at all...it is like staying in an inside cabin on a cruise ship. Once we found out that not all of the rooms were like that, we asked to be switched to the side of the hotel with a street view. The staff was very accommodating, so it was not a problem at all.

Generally courteous and helpful staff. Room is small but adequate. Housekeeping is very responsive to requests. Noise level (from other rooms and hallways) can improve. Very convenient location to MTR.

I tried to use the restroom ,Eunice of customer service said that was no restroom,I had dinner at the coffee shop the night before and that's a restroom there.Eunice didnot tell me about that all she said was no, I went upstairs tried to get the key for the restroom from a waiter 's name wyman Ho,and he didnot give me the key 10 mins later, and my experince in the coffee shop was not nice, the female servers had attitude.

Hotel is clean and very close to MTR station. Not a lot of decent restaurants in the vicinity. Only criticism is the beds are very hard.

Great location, only two minutes walk to MTR. A lot of restaurants, stores. But inside was not quiet. You can hear your neighbors slam their doors or talking and laughing loudly in the hallway.

22 Lai Chi Kok Road Kowloon

Hotel highlights

  • Walking distance to Ladies' Market and Mong Kok Computer Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Mong Kok, Metropark Hotel Mongkok is within a 10-minute walk of popular sights such as Ladies' Market and Flower Market. This 4-star hotel has 430 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Mong Kok Computer Centre and Yuen Po Bird Market are also a short walk from this Kowloon hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 430 recently renovated rooms feature coffee makers, safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Desks are also available.


Property features

Renovated in 2016, Metropark Hotel Mongkok offers a fitness center, free WiFi in public areas, and a meeting room. Transportation is made easy with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Additional amenities include laundry facilities, a gift shop, and a porter/bellhop.

Guest reviews for Metropark Hotel Mongkok

Everyone (12) Business (3) Couples (4) Family (2) Friends (3) Other (5)
4
Everyone

I booked this hotel is only for next morning train. Not a bad place but not really a good place for few days.

By on Apr 21, 2018

Review comment responded on Apr 24, 2018

Dear guest, Thank you for the review regarding your recent stay at our hotel Metropark Mongkok. We were delighted your comment and will keep improve of our accommodation and service to meet your expectation and we look forward to welcoming you again soon. Best Regards,

4
Everyone

the location is great. we took the bus a21 from airport to the hotel door, then took the china bus around the corner to shenzhen airport to Quzhou China. mrt is close, so does all the good eats( many michelin star ) closeby. with mrt and buses , we went to all over kowloon, hong kong island and even took ferry to one island. only knock is the noisy from next door every night with different families.

By on Apr 4, 2018

Review comment responded on Apr 5, 2018

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

3

front desk needs to learn crowd control

Everyone

I was patiently waiting in line to check in then a woman walks up to the front desk and gets immediate service. I was clearly next in line. Unacceptable!!

By , from Chicago on Mar 27, 2018

Review comment responded on Mar 29, 2018

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

4
Everyone

Overall the hotel is in a great location to get around Kowloon/Mongkok

By on Mar 24, 2018

Review comment responded on Mar 25, 2018

Dear Guest, Your valuable comment and suggestion were important to us for the improvement of customer services and the quality. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! /HA

5

staff very polite

Everyone

All hotel staff greet you n willing to help you if you need it. Housekeeping staff greet you in the morning in Chinese language (good morning). Location is the best close to subway and store everywhere. Room is very comfortable n free water bottle (2) n cokes too. Everyday they refill it . 4.5 stars rating.

By , from SF. CAL on Mar 15, 2018

Review comment responded on Mar 16, 2018

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

5

very convenient

Everyone

This hotel is across the street from the Prince Edward subway (MTR) station so very convenient to get around. Close to shopping and a huge number of restaurants. I always stay here when stopping in Hong Kong. Rooms are clean, air conditioning is thermostat controlled by you to your comfort level and of course, the staff is friendly and always courteous.

By , from Chicago, IL on Nov 19, 2017

Review comment responded on Dec 7, 2017

Dear Randy on Thank you for your review regarding your recent stay at our hotel Metropark Mongkok. We were delighted that our accommodation and service meet your expectation and we are looking forward to welcoming you again soon. Best Regards,

2
Everyone

It's very convenient, but the room is so tiny, and the hallway smells so bad.

By , from US on Aug 23, 2017

4

convenient location

Everyone

The room is very large by HK standard. Three of us stay in one room with a roll-away bed (which was very comfy, a real bed) and didn't feel crowded. Mongkok is a great location, with lots of restaurants and local shopping (as opposed to tourist shopping) nearby. You get a real feel of HK in this area. 5 min walk to the MTR (subway).

By on Jul 17, 2017

Review comment responded on Jul 27, 2017

Dear Guest, Thank you for the comments and shared your staying experience in Metropark Hotel Mongkok. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

3

close to metro

Everyone

Noisy and fellow travellers eanted everybody else to be awake when they srayd

By on May 2, 2017

4

visitor

Everyone

Hotel is very clean. All hotel staff is so nice. It is located in a very convenient location and easy to expose original Hong Kong.

By on Mar 29, 2017

Review comment responded on Apr 26, 2017

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!