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Metropark Hotel Mongkok

3.5 out of 5.0

Recent guest reviews

Noisy and fellow travellers eanted everybody else to be awake when they srayd

Hotel is very clean. All hotel staff is so nice. It is located in a very convenient location and easy to expose original Hong Kong.

In November my husband and I stayed in this hotel for 11 night. we used this hotel many times when we travel back to HK from US. This time we found the hotel renovated to more clean, modern and comfort but rooms become smaller. But we was amaze how the hotel staff concerned our complained seriously. The first night after we check in the standard room which we booked, I found 2 hair under the bed sheet. I didn't want to give hard time for the house keep mate, so next morning before I go out; I told the mate who supposed make our room to take care of it. After we come back from outside, the manager left us a letter told us to give him a call. We called, he apologized about what had happen to our room. From that he gave us a choice if we want he can upgrade another room for us. The manager name Sito very polite and pleasing lead us to a superior room which we end up there stay till the end. I am sure will come back next time when we travel to HK!

Staff is friendly and knows the area. Rooms are clean and newly renovated. Most importantly, the area is safe to go wandering on your own at night. Room is smaller than I like but it is Hong Kong and smaller rooms are the norm. This hotel is in the middle of many activities and I will stay here again!

The place is not a good place to stay. It is dirty, noisy and can smell your neighbors smoking.

The hotel is a bit outdated, but you get what you pay for. It's pretty convenient to walk to the Prince Edward MTR stop. Lots of small shops and restaurants in the area as well.

Location is very close to Prince Edward MTR, so travel to and from is very easy. Clean hotel, friendly staff.

The best thing about the hotel was the location. It is very close to the metro station, so it was very easy for us to get around Hong Kong. The Metro Park Hotel is located in the heart of the Mong Kok area, with shops, restaurants, pastry shops, The Ladies' Market, and shopping malls only steps away. The rooms are clean, but they are in need of updating and refurbishing. The beds are super hard, so it was hard to get to sleep. Also, on one side of the hotel, the windows are frosted over, so you can not see outside at all...it is like staying in an inside cabin on a cruise ship. Once we found out that not all of the rooms were like that, we asked to be switched to the side of the hotel with a street view. The staff was very accommodating, so it was not a problem at all.

Generally courteous and helpful staff. Room is small but adequate. Housekeeping is very responsive to requests. Noise level (from other rooms and hallways) can improve. Very convenient location to MTR.

I tried to use the restroom ,Eunice of customer service said that was no restroom,I had dinner at the coffee shop the night before and that's a restroom there.Eunice didnot tell me about that all she said was no, I went upstairs tried to get the key for the restroom from a waiter 's name wyman Ho,and he didnot give me the key 10 mins later, and my experince in the coffee shop was not nice, the female servers had attitude.

Hotel is clean and very close to MTR station. Not a lot of decent restaurants in the vicinity. Only criticism is the beds are very hard.

Great location, only two minutes walk to MTR. A lot of restaurants, stores. But inside was not quiet. You can hear your neighbors slam their doors or talking and laughing loudly in the hallway.

It was located at a good location where you can get to the commercial area very easy. It will be better if there was help from the staffs to bring my travelling luggages from across the street.

very good hotel with clean room , good location and friendly staff. the only improvement needed is to provide free wifi service . ( at the miminum at lobby area ) ...

Hotel is about 1 hour away from the airport,but there's a regular shuttle that cost 120 hkd per person. Markets ,malls and public transportation are very close.Bed was extremely hard and small.Food in both of the restaurants are good.Staff are nice.In order to use wi fi, u need to purchase a card (we bought 3 hrs card),and u need to use it continuously cause once u load it,it will expire in 3 hrs regardless of actual use.

Best Value, clean and perfect location, highly recommend to everyone

I found the staff to be courteous and helpful. The hotel location, right at the heart of Mongkok, is certainly the deal closer. The room could be more thoroughly cleaned. There were brown spots on the sheets and black hair on the sink and tub. And there was a motorized vibration that could be heard periodically. Price is also a bit too high.

The service was excellent ... they allowed me to check in early, and were helpful with information. The location was great, right in the heart of Kowloon. It helped that the hotel was large enough that it was marked at the metro station exit. The room was a little frumpy, but clean and comfortable. The free internet and power adapter in the room were very convenient. The restaurants were clean and the food was fine. All in all, for the price, it was a huge bargain, and I would stay there again.

was in hong kong with family visiting family. had to be the cleanest tidyest hotel i've ever been in. staff was efficient and friendly. located in a great place for those who want to be around the real everyday 9-5 hong kong. i highly reccomend the metropark. great bang for the buck!

Everything seems to be okay with no complaints!

22 Lai Chi Kok Road Kowloon

Located in Mong Kok, Metropark Hotel Mongkok is within a 10-minute walk of popular sights such as Ladies' Market and Flower Market. This 430-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Mong Kok Computer Centre and Yuen Po Bird Market are also a short walk from this Kowloon hotel.


Dining

Enjoy a bite to eat at Cafe Concourse, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


All 430 recently renovated rooms feature coffee makers, safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers.

Rooms


Renovated in 2016, Metropark Hotel Mongkok offers free WiFi in public areas, a meeting room, and laundry facilities. Transportation is made easy with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Additional amenities include a gift shop and a porter/bellhop.

Property features

Room options

Superior Room (with Breakfast)

Full 1 | Twin 2 | Sleeps 2

Superior Room (Room Only)

Full 1 | Twin 2 | Sleeps 2

Premier Family Double (Free Extra Bed & 2 BF)

Full 1 | Sleeps 3

Family Quadruple Room

Full 2 | Sleeps 4

Guest reviews for Metropark Hotel Mongkok

Everyone (4) Business (3) Couples (4) Family (2) Friends (3) Other (5)
3

close to metro

Everyone

Noisy and fellow travellers eanted everybody else to be awake when they srayd

By on May 2, 2017

4

visitor

Everyone

Hotel is very clean. All hotel staff is so nice. It is located in a very convenient location and easy to expose original Hong Kong.

By on Mar 29, 2017

Review comment responded on Apr 26, 2017

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4

pleasing stay

Everyone

In November my husband and I stayed in this hotel for 11 night. we used this hotel many times when we travel back to HK from US. This time we found the hotel renovated to more clean, modern and comfort but rooms become smaller. But we was amaze how the hotel staff concerned our complained seriously. The first night after we check in the standard room which we booked, I found 2 hair under the bed sheet. I didn't want to give hard time for the house keep mate, so next morning before I go out; I told the mate who supposed make our room to take care of it. After we come back from outside, the manager left us a letter told us to give him a call. We called, he apologized about what had happen to our room. From that he gave us a choice if we want he can upgrade another room for us. The manager name Sito very polite and pleasing lead us to a superior room which we end up there stay till the end. I am sure will come back next time when we travel to HK!

By on Dec 9, 2016

Review comment responded on Dec 13, 2016

Dear guest, Thank you for the comments and shared your staying experience with us. Your compliment to us as to encourage our colleague to maintain high quality customer service to guest and improved the weakness. Look forward to welcoming you and your family back to the Metropark Hotel Mongkok in near future. Best regards, Metropark Hotel Mongkok

4

nice place to stay in a busy area

Everyone

Staff is friendly and knows the area. Rooms are clean and newly renovated. Most importantly, the area is safe to go wandering on your own at night. Room is smaller than I like but it is Hong Kong and smaller rooms are the norm. This hotel is in the middle of many activities and I will stay here again!

By on Nov 3, 2016

Review comment responded on Nov 9, 2016

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

1

a terrible place to stay.

Families

The place is not a good place to stay. It is dirty, noisy and can smell your neighbors smoking.

By on May 22, 2015

4

okay hotel

GetawayWithFriends

The hotel is a bit outdated, but you get what you pay for. It's pretty convenient to walk to the Prince Edward MTR stop. Lots of small shops and restaurants in the area as well.

By on Feb 14, 2015

5

great location

BusinessTravelers

Location is very close to Prince Edward MTR, so travel to and from is very easy. Clean hotel, friendly staff.

By on Apr 14, 2014

2

good location

GetawayWithFriends

The best thing about the hotel was the location. It is very close to the metro station, so it was very easy for us to get around Hong Kong. The Metro Park Hotel is located in the heart of the Mong Kok area, with shops, restaurants, pastry shops, The Ladies' Market, and shopping malls only steps away. The rooms are clean, but they are in need of updating and refurbishing. The beds are super hard, so it was hard to get to sleep. Also, on one side of the hotel, the windows are frosted over, so you can not see outside at all...it is like staying in an inside cabin on a cruise ship. Once we found out that not all of the rooms were like that, we asked to be switched to the side of the hotel with a street view. The staff was very accommodating, so it was not a problem at all.

By on Apr 7, 2014

3

adequate room and convenient location

Singles

Generally courteous and helpful staff. Room is small but adequate. Housekeeping is very responsive to requests. Noise level (from other rooms and hallways) can improve. Very convenient location to MTR.

By on Dec 8, 2013

3

staff not friendly

Couples

I tried to use the restroom ,Eunice of customer service said that was no restroom,I had dinner at the coffee shop the night before and that's a restroom there.Eunice didnot tell me about that all she said was no, I went upstairs tried to get the key for the restroom from a waiter 's name wyman Ho,and he didnot give me the key 10 mins later, and my experince in the coffee shop was not nice, the female servers had attitude.

By on Oct 23, 2013