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Harbour Plaza Metropolis

4.0 out of 5.0

Recent guest reviews

The hotel is well located for both business and leisure. There is a small shopping mall ajoining it and an MTR station within 5 mins walk undercover all the way. The hotel provides free shuttle bus to TST, and taxis are always available.Staff are polite and helpful but the rooms are a little dated but ate perfectly comfortable for short or long stays. Restaurants are a little expensive so you may want to explore the area for more resobabe priced food. Overall I would recommend this hotel.

I chose this location because of the close proximity to the MTR and to the polytechnic university. I booked it for 3 people and was disappointed to know there was a queen bed only, which meant I had to upgrade to a larger room. The room, however, had a great view of HK and it was very clean. The beds were hard and uncomfortable.

A nice hotel within walking distance to train station to GusnZhou. Unfortunately, shower drainage was slow and the door can't close tight so water spill out. Need some maintenance.

They gave us a room on the 20th floor which was not big nor luxurious, but was above standard for 4 Star hotels in Hong Kong. Bed was very confortable, room was clean and well mantained and view was super nice; just the hotel as a whole is a little old, but still in fairly good condition. Location is great right next to Hung Hom Train Station and with a Free Hotel Shuttle Bus every few minutes to and from the Tsim Sha Tsui Area. Pool was great, Gym was nice, restaurants were expensive. Staff was very nice and helpful, would stay there again happily to try the HARBOUR CLUB (20th Floor) by paying a little extra. I had a look from the outside of the Club and the view was fantastic from there besides the free drinks and snacks. Worth to try!

No internet available in my room and very slow internet though service is working in other room

Good hotel for working in Hong Kong, easy access to MTR

I must say this is a very good location and also it's an excellent quality hotel

Our reservation was not correctly booked and there was quite a discussion to get the room we needed and had booked. The hotel is very large and the people at the check-in desk are not particularly efficient. Finally, when escalated to an Assistant Manager, there was some action taken. The location is good for the Hung Hom Railway Station and there is a free bus to take guests to the center of Kowloon or to the Express Rail to the airport. This is a good hotel if you do not want anything special and the pricing is reasonable for that level of establishment. However, if you want something better, I would suggest considering something else.

Nice hotel. Regular rooms are small. Club floor is much better. Thry have a shuttle to Nathan Road area.

The hotel lobby is very inviting and the employees very friendly and courteous. The restaurants are very good. The pool on the roof is fantastic. That said, the room we had was nothing as expected. The furnishings were from the 1960's era. There were no electrical outlets nor fans in the bathroom. Everything needed to be renovated. Converters were required to use our appliances. Old appliances in the kitchenette. View of a massive construction site and freeway. The cleaning staff was wonderful and did an excellent job. This hotel room would be best suited for a business person staying a very short time.

Room too small.....F & B overpriced!!....Transportation rely on hotel shuttle n taxi....excellent for train travel to Guangzhou/Dongguan/Shenzhen.....

We booked this hotel to be near the waterfront in Kowloon and weren't disappointed. A good choice of restaurants in the adjoining mall and a free shuttle into Tsim Sha Tsui made it all very convenient. Good sized rooms and outdoor pool added to the comfort. Staff all very helpful too.

Had an amazing stay at this hotel. It is an elegant and very clean hotel with an impressive lobby and amazing pool. The location is excellent. It is attached to a small mall and there is a train station right across the street. We were able to walk from the hotel, along the waterfront, to the ferries and clock tower. They even offered a free shuttle to take you there. Staff was extremely helpful and even lent me an umbrella for the day. Also, the breakfast Buffet was amazing with a lot of variety and well worth the cost. Grayline bus tours are available and pick you up from the lobby. I would definitely stay here again.

good place for staying in Kowloon side and very close access to restaurants and coffeeshops and train station

the hotel is really clean and the sizes of the room are ok for a business trip but the check in is REALLLYYY slow!!!!

great place to stay and good location and good place to stay as shopping is just walking distance

Great staff, great location, you can never go wrong with this hotel. Walking distance to shopping, train, restaurants, nightlife, you name it

Location was no good to go Hong Kong island such as Causeway Bay. But the price was really good.

convenient location and easy transport to China. some food choices in the adjacent mall. Close to PolyU of Hong Kong.

its a great location and good place to stay. Neat and clean rooms and just walking distance to major shopping areas

Room options

Superior Suite, 1 Bedroom

Queen 1 | Sleeps 3

Club Room

Queen 1 | Twin 2 | Sleeps 2

Deluxe Room, 1 Double or 2 Twin Beds, City View

Full 1 | Twin 2 | Sleeps 2

Guest reviews for Harbour Plaza Metropolis

Everyone (7) Business (32) Couples (18) Family (19) Other (16) Friends (3)
4

harbour plaza metropolis

Everyone

The hotel is well located for both business and leisure. There is a small shopping mall ajoining it and an MTR station within 5 mins walk undercover all the way. The hotel provides free shuttle bus to TST, and taxis are always available.Staff are polite and helpful but the rooms are a little dated but ate perfectly comfortable for short or long stays. Restaurants are a little expensive so you may want to explore the area for more resobabe priced food. Overall I would recommend this hotel.

By , from UK on Jun 10, 2017

Review comment responded on Jun 14, 2017

Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

3

convenient location

Everyone

I chose this location because of the close proximity to the MTR and to the polytechnic university. I booked it for 3 people and was disappointed to know there was a queen bed only, which meant I had to upgrade to a larger room. The room, however, had a great view of HK and it was very clean. The beds were hard and uncomfortable.

By on May 26, 2017

3

nice hotel close to train station to guanzhou

Everyone

A nice hotel within walking distance to train station to GusnZhou. Unfortunately, shower drainage was slow and the door can't close tight so water spill out. Need some maintenance.

By on Aug 7, 2016

Review comment responded on Sep 13, 2016

Thank you for taking the time to share your comments. Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome you in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

4

good location, nice pool, value for money in hk

Everyone

They gave us a room on the 20th floor which was not big nor luxurious, but was above standard for 4 Star hotels in Hong Kong. Bed was very confortable, room was clean and well mantained and view was super nice; just the hotel as a whole is a little old, but still in fairly good condition. Location is great right next to Hung Hom Train Station and with a Free Hotel Shuttle Bus every few minutes to and from the Tsim Sha Tsui Area. Pool was great, Gym was nice, restaurants were expensive. Staff was very nice and helpful, would stay there again happily to try the HARBOUR CLUB (20th Floor) by paying a little extra. I had a look from the outside of the Club and the view was fantastic from there besides the free drinks and snacks. Worth to try!

By on Jul 4, 2016

Review comment responded on Sep 9, 2016

Thank you for the compliment. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

3
Everyone

No internet available in my room and very slow internet though service is working in other room

By on May 10, 2016

4

nice hotel convenient to mtr and tst east shopping

Everyone

Good hotel for working in Hong Kong, easy access to MTR

By on Apr 21, 2016

Review comment responded on Jun 30, 2016

Thank you for the compliment. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

5

great location great experience

Everyone

I must say this is a very good location and also it's an excellent quality hotel

By on Apr 21, 2016

Review comment responded on Jun 30, 2016

Thank you for the compliment. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

3

could be better

BusinessTravelers

Our reservation was not correctly booked and there was quite a discussion to get the room we needed and had booked. The hotel is very large and the people at the check-in desk are not particularly efficient. Finally, when escalated to an Assistant Manager, there was some action taken. The location is good for the Hung Hom Railway Station and there is a free bus to take guests to the center of Kowloon or to the Express Rail to the airport. This is a good hotel if you do not want anything special and the pricing is reasonable for that level of establishment. However, if you want something better, I would suggest considering something else.

By on Dec 15, 2015

3

convenient location if taking the train

BusinessTravelers

Nice hotel. Regular rooms are small. Club floor is much better. Thry have a shuttle to Nathan Road area.

By on Dec 14, 2015

3

very disappointed

Couples

The hotel lobby is very inviting and the employees very friendly and courteous. The restaurants are very good. The pool on the roof is fantastic. That said, the room we had was nothing as expected. The furnishings were from the 1960's era. There were no electrical outlets nor fans in the bathroom. Everything needed to be renovated. Converters were required to use our appliances. Old appliances in the kitchenette. View of a massive construction site and freeway. The cleaning staff was wonderful and did an excellent job. This hotel room would be best suited for a business person staying a very short time.

By on Nov 7, 2015