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Gateway, Marco Polo Hotel

4.0 out of 5.0

Recent guest reviews

Superb staff in the Continental Lounge. The staff are very accomodating and friendly. I’ve been going back and staying in the club floors as the price is worth it aside from the services you get which is more than what is expected.

What I liked - - nice location at the Ocean Centre - short walk to the MTR - quick check-in and check-out - getting a room upgrade I would have give a 5-rating had bucket of ice I requested actually arrived.

Our stay was excellent as always. Location is central for shopping and business. Features the best of HK for first timers and still continues to surprise the frequent ones. The rooms are well designed, well appointed and well kept. I especially like the complimentary service mobile phones they provide. Keeps me connected with business and family.

Gateway Hotel is located in the heart of Tsim Sha Tsui and lots of shopping malls and great restaurants are within walking distances. Hotel room is being renovated with good condition, and bed is comfy.

Reasonable rooms but can be expensive, busy and usually have to wait to be seated for breakfast...quite a while! There is no gym in this hotel, you have to walk to a neighbouring hotel to use their facilities which is not ideal when you check in later. Very convenient for downtown shopping, but not much else.

This hotel provides for the free wifi and or internet connection. This is more convenient for the guest coming from different country like the Philippines. Likewise, beverages are also free as well as coffee.

The hotel is well located , close to shopping , the Star Ferry , Nathan Road . Rooms are modern and well maintained , very comfortable and well sized for Hong Kong . Staff are excellent , very willing to help and assist with any request . Breakfast offers a good variety of food .

Slightly disappointed with the hygiene state of the bathroom and their bath robes. There were still hair over the bathroom floor upon check in. I was severely grossed out by their "clean" bathrobe that had pubic hair still attached from the previous person who used it!!!!!!!!!!!!! I don't ever use hotel towels or their robes for this reason! The hotel staff though, I have to give you credit. Extremely friendly.

Whenever we visit Hong Kong this is where we stay... situated at Tsim Sha Tsui in Kowloon, this Hotel is connected to a massive shopping mall... Walking distance to the Tsim Sha Tsui MTR Station with lots of restaurant and shops along the road. The hotel rooms are newly renovated and spacious... clean and confortable.. Definately a must stay in Hong Kong

This hotel is ideally located next to Harbour Mall and Ocean Terminal. If you want to go to Macao, very convenient. Room is of good size with 2 double beds for 3 people, even for 4 people. Bathroom has tub also. Quiet except when you get noisy people next door. Had a misunderstanding with reception upon check-in but was settled. Check out was easy. Will stay here again.

13 Harbour City Canton Road Kowloon

Hotel highlights

  • Walking distance to Kowloon Park and Ocean Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Tsim Sha Tsui, Gateway, Marco Polo Hotel is within a 5-minute walk of popular attractions such as Kowloon Park and Ocean Terminal. This 400-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Harbour City and The One are also within a short walk.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


All of Gateway, Marco Polo Hotel's 400 rooms are air-conditioned and have an array of amenities, including free minibar items, iPod docks, and refrigerators. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and slippers. Espresso makers, free newspapers, and free local calls are other standard amenities.

Property features

Gateway, Marco Polo Hotel features free WiFi in public areas, 3 meeting rooms, and a business center. For transportation, you can make use of an airport shuttle during limited hours for HKD 140 per person one way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Deluxe Room

Queen 1 | Twin 2 | Sleeps 4

Continental Deluxe Room

King 1 | Queen 2 | Sleeps 3

Premier Room

Queen 1 | Twin 2 | Sleeps 3

Superior Suite

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1270 reviews