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Gateway, Marco Polo Hotel

4.0 out of 5.0

Recent guest reviews

First time to stay in the continental club. There is free flowing food and drinks. No need to spend money outside for food. Friendly staff and focused service. However, these are the same sized rooms with just better overall service and food.

We stayed in this hotel using a family room. A comfortable extra bed was supplied free of charge. All the extras that we needed were there too.... Hairdryer, free wi fi, the use of a mobile phone for use in the city if you needed it at no extra charge, bath robes, slippers and the use of the facilities in the Marco Polo Hotel which is part of the chain and is a few minutes walking distance away.The decor was immaculate. The bathroom provided all the washing necessities a traveller requires, toothbrush, toothpaste, combs, shaving cream, shampoo etc etc. The staff were polite and helpful and on our final day we were able to leave our belongings in a safe room until we needed to collect them for our journey home. Most definitely a hotel to be recommended.

I don't know what to say anymore except that your service is the best especially Kong the duty manager during our stay and his staff very accommodating and kind we love to go back in your hotel soon as long as my husband recovered his health early and we want to booked your hotel direct from you please update me with promo as well as with the rates and availability of your rooms that is connected for my kids to stay thank you so much

I strogly recommed this hotel!!!!!!!!!Good location to HK, Perry to MACAO, airport, subway station, a lot of shopping mall and good breakfast. And very clean and good condition room. It was first visit to HK and our family are very satisfied with this hotel.

Everytime I go to Hong Kong, this is our go-to hotel. It's in the middle of both high end and low end convenience stores, as well as drug stores and a huge apple store just opposite it. The family will definitely return here in the forseeable future.

very good and clear hotel, next time will choose this hotel again, very easy to go to this hotel and the foold is also very good ,in the night the Hotel close area are very good for shopping, next time

it was almost perfect except for the bed, amenities and its staff were all friendly, location was just right, price was a little high but considering its location, it was justified. You won't have a hard time shopping or finding a place to eat, transportation was almost nearby. If you get tired, you could rest a little bit at your room & have coffee then go back down afterwards. so accessible

I'd be delighted to rebook soon. I loved the variety of foods served during breakfast. The place is very accessible to shopping centers and popular tourists spots. MTR is only a walking distance from the hotel. The room is exceptoonally clean and well maintained everyday.

Second time stay here, but a bit disappointed this time. we had to wait for 1.5 hours to get my room ready. fine going up to room but it was full damp smell could be detected then take another 30 mins for changing room. last night the AC seems not working at all but no complaint as very tired.

The Gateway has been around for a long time. The rooms, and bathrooms have been refurbished. The lobby is small and unassuming. The location is very good, connected to malls, few blocks from the MTR. Service is good. Now they have mobile phones complimentary for guests. Local calls are free. Basic minibar is free. We had avery satisfactory stay and would recommend a return stay

13 Harbour City Canton Road Kowloon

Located in Tsim Sha Tsui, Gateway, Marco Polo Hotel is within a 5-minute walk of popular attractions such as Kowloon Park and Ocean Terminal. This 400-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Harbour City and The One are also within a short walk.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


Rooms

All of Gateway, Marco Polo Hotel's 400 rooms are air-conditioned and have an array of amenities, including free minibar items, iPod docks, and refrigerators. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and slippers. Espresso makers, free newspapers, and free local calls are other standard amenities.


Property features

Gateway, Marco Polo Hotel features free WiFi in public areas, 3 meeting rooms, and a business center. For transportation, you can make use of an airport shuttle (available 24 hours) for HKD 140 per person one way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Deluxe Room

Queen 1 | Twin 2 | Sleeps 4

Continental Deluxe Room

King 1 | Queen 2 | Sleeps 3

Premier Room

Queen 1 | Twin 2 | Sleeps 3

Superior Suite

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1134 reviews