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Crowne Plaza Dulles Airport

3.5 out of 5.0

Recent guest reviews

they did not have micro wave in the room ,i had to request for it.

it good stay over all we are happy with the service

Everything was close by and the shuttle service was an added bonus with friendly staff. I was surprised that the in room phone did not work and I had to go downstairs twice to talk to the front desk. I did not want to use my cell.

Good price, excellent staff, wonderful facility. Good prompt transportation to the Dulles airport.

Room was small and in need of refurbishing. Room service staff very unhelpful.

Friendly front desk staff, efficient, and very polite

I had a fantastic 2 day stay at Crowne Plaza. I am pleased with everything and will choose this hotel again, should I return to VA.

Loved my stay..made my trip so much better. I would definitely recommend this to anyone that needs a place in this area

It was good location, not a bad room but parking was horrible.

We love it. The front desk employees were super nice. We could use the Lounge on the 7th floor and it was great. It had sodas, water, chips coffee... We will go back.

HVAC Unit Extremely Loud, No Cable for a night, No Hot water for a night, TV Channels took 2-3seconds to change, Volume took 2-3 seconds to change (So Everytime the HVAC turned on or off it literally took 1 minute to adjust the TV to a comfortable volume), No breakfast provided, No Pool(Not factored into score).

Hotel was very nice. I stay here 4 times a year. Staff was a lot less friendly this stay. housekeeping staff was EXTREMELY loud at 8am slammming doors, toilet seats, then knocking on my door at 815am wanting to come in and clean! The do not disturb sign was on my door and I was still asleep as checkout wasn't until 11. Very unhappy at this and front desk could have cared less..

A great place by Dulles to crash when needed. Clean and new everything.

I had a decent stay. No real complaints. Would stay again.

Great hotel close to Dulles airport. Very clean, quiet and friendly staff. Restaurant a bit expensive.

It was a great hotel, friendly staff, awesome shuttle drivers, and great location. The only problem I had was the wake up call automated system. Set it to go off as a backup to my alarm to wake me up, but it did not ring. But still a great hotel and price! Would stay there again no doubt.

The hotel, amenities and staff were great! Very please with my room. Only improvement would be to add a microwave to the rooms. No other negatives. Would stay again.

Great hotel! Great location, beds were super comfy

Was here for work, close to a bunch of restaurants but ended up eating at the hotel restaraunt which was reasonably priced and decent food. Room was big, had some nice touches like a little spa kit on the bed, and had chargers and plugs everywhere which let me stay in the room to work. Free parking and wifi was a plus Would stay again

2200 Centreville Rd Herndon VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2.9 mi (4.7 km) from Reston Hospital Center, Crowne Plaza Dulles Airport is within a 10-minute drive of other popular attractions like Reston Town Center. This 324-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Renovated in 2016, Crowne Plaza Dulles Airport offers a 24-hour fitness center, free WiFi in public areas, and a conference center. Onsite parking is available, both free self and paid valet parking (USD 10.00 per day)—also useful is a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Full 2 | Sleeps 4

Deluxe Room

Full 1 | Queen 1 | Sleeps 2

Room, 1 King Bed, Non Smoking, Tower

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Dulles Airport

Everyone (17) Couples (24) Business (21) Family (27) Friends (9) Other (10)
4
Family with small children Families

they did not have micro wave in the room ,i had to request for it.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

We apologize for any inconvenience that may have caused, only select rooms have one already in the room, but we do have a few we can provide when requested. Thank you for checking with us, we hope to welcome you again next time your travels bring you to the area.

4
Family with small children Families

it good stay over all we are happy with the service

By on May 30, 2019

Review comment responded on Jun 3, 2019

Thank you for sharing with us that you enjoyed your stay and found the customer service to be very good.

5
Business Business Travelers

Everything was close by and the shuttle service was an added bonus with friendly staff. I was surprised that the in room phone did not work and I had to go downstairs twice to talk to the front desk. I did not want to use my cell.

By on May 21, 2019

Review comment responded on May 22, 2019

We are delighted to hear the positive feedback regarding the friendly staff, convenient shuttle and more. Thank you for sharing this with us. We'll be sure to check the phone in the room and make the necessary repairs or replacement if needed. We appreciate you bringing that to our attention and apologize for any inconvenience that may have caused.

4
Everyone

By on Mar 23, 2019

5
Everyone

Good price, excellent staff, wonderful facility. Good prompt transportation to the Dulles airport.

By on Jan 5, 2019

Review comment responded on Jan 7, 2019

Thank you for staying with us and sharing your recent stay. We are pleased to hear the excellent customer service, great amenities and more exceeded your expectations. We are delighted to hear you enjoyed your stay and hope to welcome you again whenever your travels bring to the area.

2
Everyone

Room was small and in need of refurbishing. Room service staff very unhelpful.

By on Sep 24, 2018

Review comment responded on Sep 25, 2018

We appreciate your feedback and certainly apologize for not meeting all your expectations. The rooms were remodeled with many modern and tech additions not long ago. We do our best and have great pride in maintaining the rooms. We will continue to work with the restaurant and improve upon our room service staff and services. Thank you again for your business and sharing your review.

5
Everyone

Friendly front desk staff, efficient, and very polite

By , from Frederick MD on Jul 28, 2018

Review comment responded on Jul 30, 2018

We appreciate your business and pleased to hear that the friendly service and more met your needs and expectations well. Thank you, we are glad you enjoyed your stay and hope to welcome you again next time you are in town.

5

nice hotel close to restaurants

Everyone

I had a fantastic 2 day stay at Crowne Plaza. I am pleased with everything and will choose this hotel again, should I return to VA.

By on Jul 28, 2018

Review comment responded on Jul 30, 2018

We are pleased to hear that you had a pleasant stay and found the guestroom, location and surrounding area met your needs very well. Sorry about that mirror, we appreciate you reporting that room number so we can check that and see what we can do to repair it. We look forward to welcoming you again when you return. Thank you.

4
Everyone

Loved my stay..made my trip so much better. I would definitely recommend this to anyone that needs a place in this area

By , from Pennsylvania on Jul 18, 2018

Review comment responded on Jul 19, 2018

Thank you, we are delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our valued guests and appreciate the business. The recommendation to others means a great deal to us and we hope to welcome you again next time you are in the area.

3

average

Everyone

It was good location, not a bad room but parking was horrible.

By on Jun 13, 2018

Review comment responded on Jun 14, 2018

We appreciate your feedback and apologize for the temporary crowded parking lot. That is not the case all the time, we had a large group event in house during your stay and that filled us pretty quickly. We do offer valet for a small fee as an option. There is offsite parking nearby, if needed. We do hope that you choose to stay again and hope that you have a better experience parking.

Crowne Plaza Dulles Airport

2200 Centreville Rd, Herndon, VA 20170