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Recent guest reviews

Great location. Professional staff. Well furnished rooms and anenities.

Great location, good size room, clean and new linens.

No breakfast. Convenient parking and check in and out. Proximity to Dulles airport and frequent shuttle service to Dulles. Good for long term parking.

They failed to give a wake up call after I asked at at the front desk. The staff was preoccupied with a phone call to his girlfriend. The room was dirty and the heater was noisy. Avoid this dumpster of a hotel.

Very easy to get around in and loved the attached restaurant and staff. No complaints

Fine place to stay. There is a small problem though which is a safety hazard and i hurt my anckel because of it. On the sidez of the beds in the lower middle there are steel brackets which are supporting the mattress. These are projecting outwards and could injure anyone. This needs to be taken care off immediately.

I enjoyed the decor. Bed was comfy. Bath was clean. I always hate the sound that leaks through the room-to-room door.

they did not have micro wave in the room ,i had to request for it.

it good stay over all we are happy with the service

Everything was close by and the shuttle service was an added bonus with friendly staff. I was surprised that the in room phone did not work and I had to go downstairs twice to talk to the front desk. I did not want to use my cell.

Good price, excellent staff, wonderful facility. Good prompt transportation to the Dulles airport.

Room was small and in need of refurbishing. Room service staff very unhelpful.

Friendly front desk staff, efficient, and very polite

I had a fantastic 2 day stay at Crowne Plaza. I am pleased with everything and will choose this hotel again, should I return to VA.

Loved my stay..made my trip so much better. I would definitely recommend this to anyone that needs a place in this area

It was good location, not a bad room but parking was horrible.

Centreville Rd Herndon VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2.8 mi (4.6 km) from Reston Hospital Center, Crowne Plaza Dulles Airport, an IHG Hotel is within a 10-minute drive of other popular attractions like Reston Town Center. This 324-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 324 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Phones, ironing boards, and desks are also available.


Property features

Renovated in 2016, Crowne Plaza Dulles Airport, an IHG Hotel offers a 24-hour fitness center, free WiFi in public areas, and a conference center. Onsite parking is available, both free self and paid valet parking (USD 10.00 per day)—also useful is a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Feature)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Dulles Airport, an IHG Hotel

Everyone (21) Couples (23) Business (17) Family (22) Other (9) Friends (9)
5
Partner Couples

Great location. Professional staff. Well furnished rooms and anenities.

By on Apr 1, 2020

4
Partner Couples

Great location, good size room, clean and new linens.

By on Mar 29, 2020

5
Partner Couples

No breakfast. Convenient parking and check in and out. Proximity to Dulles airport and frequent shuttle service to Dulles. Good for long term parking.

By on Mar 6, 2020

Review comment responded on Mar 19, 2020

There is breakfast served daily for a fee in the onsite restaurant. We hope the remaining stay was pleasant. Thank you.

4
Everyone

By on Jan 18, 2020

1
Business Business

They failed to give a wake up call after I asked at at the front desk. The staff was preoccupied with a phone call to his girlfriend. The room was dirty and the heater was noisy. Avoid this dumpster of a hotel.

By on Nov 30, 2019

Review comment responded on Dec 2, 2019

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We understand the importance of receiving the requested wake up call and will be happy to check our system to make sure that all is operational as the time was entered as you requested. We assure you that the cleanliness of the hotel is at the highest of standards upheld daily. The AC unit will be repaired or replaced as quickly as possible and we regret it affected the quality of sleep. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

5
Everyone

By on Nov 16, 2019

5
Family

Very easy to get around in and loved the attached restaurant and staff. No complaints

By on Oct 7, 2019

Review comment responded on Oct 9, 2019

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and had the opportunity to dine at Houlihan's Herndon as well. Exceeding our guests expectations is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

3
Everyone

By on Sep 25, 2019

4
Family

Fine place to stay. There is a small problem though which is a safety hazard and i hurt my anckel because of it. On the sidez of the beds in the lower middle there are steel brackets which are supporting the mattress. These are projecting outwards and could injure anyone. This needs to be taken care off immediately.

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you for your feedback regarding your recent visit at our hotel. Guest safety is always a priority for us and we are sorry to hear that you hit your ankle on the bed bracket. We will ask maintenance to take a look with us to see what we can do to try to protect this so our guests don't hit that. Please accept our sincerest apologies for that. We value your comments and welcome the opportunity to serve you again.

4
Everyone

I enjoyed the decor. Bed was comfy. Bath was clean. I always hate the sound that leaks through the room-to-room door.

By on Jul 11, 2019

Crowne Plaza Dulles Airport, an IHG Hotel

2200 Centreville Rd, Herndon, VA 20170
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