All was great
Nice
24 hour shuttle!
The line at the front desk is long and the check in is slow. Only two staff was handling the check in regardless how many guests are waiting. The breakfast is very slow, have to wait long to be seated and asked for order. It took more than 15 minutes to get the food at last. Will avoid this one in the future for sure
Terribly short staffed at night. Great the next morning. They run it like a Hyatt Place not a Regency. If I wanted that experience I would have booked it. The price was also Hyatt Place so I shouldn’t have been surprised. CoVid is a real problem. Please don’t confuse your brand differtation. Charge more if necessary!!
The availability of the airport shuttle to get us to the hotel and back to the airport. Very convenient to Dulles International.
Clean, modern rooms! Comfortable bed!
Very quiet and clean property. Exceptionally attentive staff
Windy
The cleanest of the hitelt and politeness of their employees
Clean and close to airport. Room service is excellent
Airport plans landing 3 miles away but you dont hear them
Very quiet due to Covid-19. Restaurant had mostly fried foods on the menu. Business center computers were slow and not operational without reboots. Good price though due to slow traveling this year
Great rooms and better service. Clean and unbelievably comfortable bed. Modern amenities.
Very clean. Quiet. Beautiful room. Friendly staff.
Nice place and comfortable. I didn’t like not having a charger cable
Hyatt Regency Dulles is located 2.3 mi (3.6 km) from Frying Pan Farm Park and within a 10-minute drive of Reston Town Center. This 316-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Continental breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
All 316 accommodations afford space to spread out with a separate bedroom and sitting areas. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer spring water baths, hair dryers, and designer toiletries. IPod docks, sofa beds, and coffee makers are other standard amenities. Housekeeping is available on request.
Hyatt Regency Dulles features an indoor pool, a children's pool, and a 24-hour gym. If you drive, self parking is USD 8 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include a sauna, free WiFi in public areas, and a spa tub.
All was great
Nice
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
24 hour shuttle!
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
The line at the front desk is long and the check in is slow. Only two staff was handling the check in regardless how many guests are waiting. The breakfast is very slow, have to wait long to be seated and asked for order. It took more than 15 minutes to get the food at last. Will avoid this one in the future for sure
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.
Terribly short staffed at night. Great the next morning. They run it like a Hyatt Place not a Regency. If I wanted that experience I would have booked it. The price was also Hyatt Place so I shouldn’t have been surprised. CoVid is a real problem. Please don’t confuse your brand differtation. Charge more if necessary!!
Thank you for taking the time to share your honest feedback. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
The availability of the airport shuttle to get us to the hotel and back to the airport. Very convenient to Dulles International.
Thanks for staying with us. We appreciate your feedback!
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
Clean, modern rooms! Comfortable bed!
Thanks for staying with us and we can't wait to see you again soon!
Very quiet and clean property. Exceptionally attentive staff
Thanks for staying with us and we hope to see you soon!
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.