Enjoyed my stay; will consider staying again in the future
I called 10 different hotels in the area and then selected this one. I spoke to CJ at the desk and he seemed confident regarding the queries i had. They are the only hotel who are still providing airport Shuttle. Also the rooms were clean. I chose them because of proximity to airport and service. CJ at he deak is veey cooperative.
I enjoy the overall location of this hotel, however the room i paid an extra $10 for to be on a higher floor wasnt really a higher floor (4th floor of a 6 story building) and the room barely had a half a roll of toilet paper. Also, upon checking in the staff member was great. I paid my deposit and asked how long it would take for it to be returned to my card. He informed me that it was take up to 72 hours. Longer story short i called to speak w management and he informed me that he was the GM and it would take 3 days for my payment to ne received and if it wasn't there i need to call my bank. I called my bank and they do not see where the funds have been returned only withdrawn. Almost 10 days later noone in the Hyatt Place company can tell me why i havent received my deposit back yet. And i almost forgot to mention whats even worse than not being refunded. I have pics and video to prove it. The comforter blanket that was on the bed was molded on the inside. I would love to speak with someone in more details about my stay.
Hey, what can one say. They are open during difficult time and I appreciate that.
Nice place to stay. I love it. The staff was nice and the place was soo clean
I have stayed before here. This is a nice clean hotel with friendly staff. Morning free breakfast is matchless.
Great Hotel and very affordable for a Hyatt. Don’t get it confused with the Hyatt Regency literally a block away though! Front desk staff was super friendly and went above and beyond - offering shuttle rides back and forth to nearby office buildings and ride to the airport at a time outside of their regular schedule.
Wash basin outside tge bathroom which is a bit awkward....the rest is perfect
Property was beautiful. Room was really nice. Breakfast was not good at all, but won’t stop me from returning!
Nothing unique about this hotel. Nice middle eastern restaurant within two blocks
The staff was very nice the room was clean ...........
Very noisy A/c. Some of them, you can't turn them off.
They have small bar and clean rooms. Staff is awesome.
Hyatt Place Herndon Dulles Airport East places you within a 15-minute drive of popular attractions such as National Air and Space Museum Steven F. Udvar-Hazy Center and Dulles Town Center. This 151-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a free airport shuttle.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 6:00 AM to 9:30 AM.
The 151 accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.
At Hyatt Place Herndon Dulles Airport East, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 7.00 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a business center, and express check-out.
Thank you for staying with us and providing your honest feedback! We appreciate your business!
Thanks for your feedback!
We appreciate the great feedback and thank you for the high ratings! We truly appreciate your business and look forward to having you back next time you're in the area. Sincerely,
Enjoyed my stay; will consider staying again in the future
Thank you for staying with us and providing your honest feedback!
I called 10 different hotels in the area and then selected this one. I spoke to CJ at the desk and he seemed confident regarding the queries i had. They are the only hotel who are still providing airport Shuttle. Also the rooms were clean. I chose them because of proximity to airport and service. CJ at he deak is veey cooperative.
Thank you for staying with us and providing your honest feedback.
I enjoy the overall location of this hotel, however the room i paid an extra $10 for to be on a higher floor wasnt really a higher floor (4th floor of a 6 story building) and the room barely had a half a roll of toilet paper. Also, upon checking in the staff member was great. I paid my deposit and asked how long it would take for it to be returned to my card. He informed me that it was take up to 72 hours. Longer story short i called to speak w management and he informed me that he was the GM and it would take 3 days for my payment to ne received and if it wasn't there i need to call my bank. I called my bank and they do not see where the funds have been returned only withdrawn. Almost 10 days later noone in the Hyatt Place company can tell me why i havent received my deposit back yet. And i almost forgot to mention whats even worse than not being refunded. I have pics and video to prove it. The comforter blanket that was on the bed was molded on the inside. I would love to speak with someone in more details about my stay.
Thank you for sharing your recent experience with us. Typically it takes 2-3 business days for your bank to clear the authorization after you depart, however; some banks make take up to 30 days. Please understand that it is your bank's policy that determines how long the funds will be held for, not the hotel. Rest Assured that the down duvet that is on the bed, it is the dark shading of the feathers in the blanket itself, not mold. If you wish to speak further about your stay, please feel free to reach out directly.
Hey, what can one say. They are open during difficult time and I appreciate that.
Thank you for staying with us, we appreciate your feedback.
Nice place to stay. I love it. The staff was nice and the place was soo clean
Thank you for your honest feedback, we appreciate it.
Thank you for staying with us, we appreciate your feedback.
Thank you for staying with us and providing your honest feedback. We appreciate it! Stay safe