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Hyatt Place Herndon Dulles Airport East

3.0 out of 5.0

Recent guest reviews

Great place to stay at...Friendly staff,clean rooms and a relaxing environment

Clean, modern and everything went as planned from check in to check out. I came in 11:30pm and there were few food items for purchase. I got the last item. I could imagine someone coming after me that would not have been as fortunate. Overall, it's a great and convenient hotel a few minutes from Dulles.

This hotel was convenient since it was right by the airport. Staff was cheerful and super helpful. Breakfast was delicious! They made corned beef hash, which is one of my favorite breakfasts! I’ve never seen a Hyatt make that before! We were very happy with this stay.

Hotel and staff were nice, but the shower prevented you from running hot water and the thermostat on the wall wasn't working. Had to control the heating/cooling unit directly.

Very bad experience with Rude staff, bad ambience, no toiletries

Nice comfortable hotel, clean rooms and near restaurants

Beautiful hotel comfortable and clean would highly recommend

Gentlemen at check in very friendly- however offered no info- i.e. breakfast hours, restaurant info - nothing. No book in room about area attractions, hotel info nothing. Has a 24/7 restaurant but you have to go to lobby to look at menu- 1/2 items on menu had pork and when we tried to eat there one day they had no pork? Beds VERY uncomfortable and need replaced- lumpy sinking- had terrible back pain the entire week I was there. This is a 2.5 hotel maybe- also, no hot tub- and in order to access the pool you had to get an employee to let you in? their reason? no lifeguard on duty? that is everywhere! Very odd things at this hotel.

Very peaceful stay, the room was nice and had a very homey feel to it.

Very nice room at a reasonable price. Breakfast was much better than expected. Only bummer was that the indoor pool was not open!

We were unable to get any kind of reasonably fast internet connection or browsing speed despite an IT's attempt at support and the fact that I don't have any problems at other free Wifi locations. Also, the breakfast area was hardly kept clean or the food very refreshed at our first breakfast experience and the lavatory water pressure in our room was disappointing at best.

The hotel was OK overall. The staff was great and accommodating, but we had to change rooms 3 different times throughout a 2 day stay. The first room, the water didn't work, when complained, they didn't have another room with 2 queen beds only a king size and we had 2 adults and 2 children. The 2nd room, when we walked in felt like someone had just left. The bed looked like someone had been laying on it and the bathroom wasn't clean, the 3rd room was fine, except the tv didn't work, and when we pulled out the pull out bed it had candy wrappers inside of it and it still didn't have 2 queens. Then later the next day they were able to switch us back to a room with 2 queens that had no problems. I was quite disappointed that we had so many issues with the rooms. I'm still waiting for manager to get back to me about these issues. Still have received a phone and I left 3 days ago.

Very friendly staff and clean room! We would recommend staying here!

Winding down a road trip that began and ended at IDA. This was an excellent hotel for our last day in the DC-Virginia area. The cost was a little higher than our normal hotel/motel expense but the amenities and the service made the stay very enjoyable.

It a nice and comfortable place hi recommendation

The hotel room was clean, bigger than expected. Sink in the room was broken and the had no microwave which I was expecting to see. Overall my stay was good.

There was a huge construction job going on across the street. I pointed out the fact that the remote control was missing the back door to hold in the batteries, but they didn't correct it. I didn't even bother telling them that when you opened the refrigerator door, the.whole thing would lean forward, I think it was missing a front foot. I had a fridge, coffee maker, iron, hair dryer BUT NO MICROWAVE. There was hair in the bathroom.

Love always staying at the Hyatt with my fiancé. Staff, room and free breakfast is always excellent had a great time

Would recommend to a friend nice and clean good hosts

13711 Sayward Blvd Herndon VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Free airport shuttle

Hyatt Place Herndon Dulles Airport East is located 2.4 mi (3.8 km) from Frying Pan Farm Park and within a 10-minute drive of Reston Town Center. This 151-room, 3-star hotel welcomes guests with a bar/lounge, an indoor pool, and free in-room WiFi.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

A flat-screen TV comes with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

At Hyatt Place Herndon Dulles Airport East, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 6

Guest reviews for Hyatt Place Herndon Dulles Airport East

Everyone (23) Couples (31) Business (26) Family (37) Friends (6) Other (9)
5
Everyone

Great place to stay at...Friendly staff,clean rooms and a relaxing environment

By on Apr 30, 2019

Review comment responded on Apr 30, 2019

Thank you kindly for a great feedback. Please come back and stay with us.

5
Business Business Travelers

Clean, modern and everything went as planned from check in to check out. I came in 11:30pm and there were few food items for purchase. I got the last item. I could imagine someone coming after me that would not have been as fortunate. Overall, it's a great and convenient hotel a few minutes from Dulles.

By , from San Francisco on Apr 7, 2019

Review comment responded on Apr 9, 2019

Thank you for your great rating. We look forward seeing you soon.

5
Everyone

By on Feb 11, 2019

Review comment responded on Apr 2, 2019

Thank you kindly for giving us a good rating. We are glad that your stay went well. We look forward seeing you stay with us in the very near future

5
Everyone

This hotel was convenient since it was right by the airport. Staff was cheerful and super helpful. Breakfast was delicious! They made corned beef hash, which is one of my favorite breakfasts! I’ve never seen a Hyatt make that before! We were very happy with this stay.

By on Jan 1, 2019

Review comment responded on Jan 6, 2019

Thank you kindly for giving us a good rating. We are glad that your stay went well. We look forward seeing you stay with us in the very near future.

3
Everyone

Hotel and staff were nice, but the shower prevented you from running hot water and the thermostat on the wall wasn't working. Had to control the heating/cooling unit directly.

By on Dec 18, 2018

Review comment responded on Dec 26, 2018

.Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. We will ensure all areas where we fell short are rectified.

2
Everyone

Very bad experience with Rude staff, bad ambience, no toiletries

By on Dec 7, 2018

Review comment responded on Dec 13, 2018

Thank you for your feedback. I am very sorry to hear about all this. I would certainly want to discuss these with you, so we can retain your loyalty.

4
Everyone

Nice comfortable hotel, clean rooms and near restaurants

By , from NJ on Nov 19, 2018

Review comment responded on Nov 19, 2018

Thank you kindly for your feedback and giving us a good rating. We are glad that your stay went well. We look forward seeing you stay with us in the very near future.

5
Everyone

Beautiful hotel comfortable and clean would highly recommend

By , from San Luis Obispo on Oct 23, 2018

Review comment responded on Oct 26, 2018

Thank you kindly for your feedback and giving us a good rating. We are glad that your stay went well. We look forward seeing you stay with us in the very near future. Sincerely, Rajesh Singh

2
Everyone

Gentlemen at check in very friendly- however offered no info- i.e. breakfast hours, restaurant info - nothing. No book in room about area attractions, hotel info nothing. Has a 24/7 restaurant but you have to go to lobby to look at menu- 1/2 items on menu had pork and when we tried to eat there one day they had no pork? Beds VERY uncomfortable and need replaced- lumpy sinking- had terrible back pain the entire week I was there. This is a 2.5 hotel maybe- also, no hot tub- and in order to access the pool you had to get an employee to let you in? their reason? no lifeguard on duty? that is everywhere! Very odd things at this hotel.

By , from Iowa on Jun 15, 2018

4
Everyone

Very peaceful stay, the room was nice and had a very homey feel to it.

By on Apr 30, 2018

Review comment responded on May 22, 2018

Thank you kindly for your feedback and giving us a good rating. We are glad that your stay went well. We look forward seeing you stay with us in the very near future.

Hyatt Place Herndon Dulles Airport East

13711 Sayward Blvd, Herndon, VA 20171