This hotel is in a great location for getting to the airport. They had a decent continental breakfast. We were surprised at how many of the bedsheets had holes in them, and I'm also not giving it the highest rating because I thought it was ridiculous we had to pay for parking.
They clean the room every four days only. The cleaner was so mean and stupid she wanted to clean the room at 7:00am although I requested for a cleaning service after 12 and they noted that in the front desk. But she keep on nocking. Also there was a false a fire alarm at 5:00 am the best day and we stayed out the room until 7:am because there was water all around our room and near bathroom, so we didn’t have a good sleep either.
Great value for our family on a road trip with a planned morning stop at the nearby Air & Space museum. Kids enjoyed the pool in the evening and a delicious breakfast in the morning that offered a variety of choices. We were traveling by truck, so the parking lot can be tight and pay attention to signs and get a pass so you aren’t towed.
Airport shuttle need to run more often
Excellent location close to Dullas airport
Staff was rude, carpet was sticky and dirty and there was so much machine noise
I was very impressed with the size of the room for the price.
If you wanna get a late checkout, mention it at checking in: "first come, first serve"! It does not matter if you were jet lagged when checking in!!!!!!!!!! My room's restroom did not have fan. If you have company, make sure you turn up the music!!!!!!
Agent was overwhelmed He was busy serving food, drinks etc Had my room keys with him but kept saying he gave it to me. Very disorganized
Friendly staff. Clean property. Plenty places to dine nearby!
EXCELLENT
I love the room
on the arrival, we found the garbage can was spilled all over. Also, I was informed about the swimming pool closing at the last minute. We felt it was unfair because we chose this place, particularly for swimming.
Really nice hotel. Breakfast was wonderful.
Hyatt Place Herndon Dulles Airport East places you within a 10-minute drive of popular sights such as Reston National Golf Course and Reston Town Center. This 151-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. MP3 docks, sitting areas, and refrigerators are other standard amenities.
At Hyatt Place Herndon Dulles Airport East, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10 per night, or you can take advantage of the free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, express check-out, and free newspapers.
This hotel is in a great location for getting to the airport. They had a decent continental breakfast. We were surprised at how many of the bedsheets had holes in them, and I'm also not giving it the highest rating because I thought it was ridiculous we had to pay for parking.
They clean the room every four days only. The cleaner was so mean and stupid she wanted to clean the room at 7:00am although I requested for a cleaning service after 12 and they noted that in the front desk. But she keep on nocking. Also there was a false a fire alarm at 5:00 am the best day and we stayed out the room until 7:am because there was water all around our room and near bathroom, so we didn’t have a good sleep either.
Thank you for bringing these concerns to our attention. We apologize for the issues you experienced during your stay. It is our goal to provide a comfortable and hassle-free experience for our guests, and we apologize for any inconvenience caused by the timing of the cleaning service. We will address this matter with our housekeeping team to ensure better communication and adherence to guest preferences. We also apologize for the false fire alarm and any disturbance it caused. Your feedback is valuable to us, and we will take steps to prevent such incidents from happening in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.
Great value for our family on a road trip with a planned morning stop at the nearby Air & Space museum. Kids enjoyed the pool in the evening and a delicious breakfast in the morning that offered a variety of choices. We were traveling by truck, so the parking lot can be tight and pay attention to signs and get a pass so you aren’t towed.
Airport shuttle need to run more often
Excellent location close to Dullas airport
Staff was rude, carpet was sticky and dirty and there was so much machine noise
I was very impressed with the size of the room for the price.
Thank you for sharing your thoughts! We're thrilled that our location and breakfast hit the mark for you. We're genuinely sorry to hear about the issues with the bed linens and parking fees. We've taken note and promise to review these points with our team for improvements. It's feedback like yours that helps us get better. We hope to welcome you back soon for an even better stay. Cheers!