convenient to airport, took a long time to pick up at airport to go to hotel
Es una calidad de hotel las 5 estrellas para el hotel
Nice place to stay
The building was in excellent condition, well maintained, the staff was very helpful.
Parking fees charged $7 per day. Breakfast quality is horrible.
Mark is one guy that is very kind..me and my 7 yr old son were late for breakfast since he overslept. After showing up at the breakfast lounge late..Mark made sure my son had something to grab.. My son was so happy to learn that he was offered something to eat even though he overslept.. MARK May the Almighty Grant you goodness
The ambiance in my room was great; very comfortable bed. However, there was no toilet brush. Front office staff, Janice and Christine were very hospitable. The manager, Ian is great at management but I felt intimidated when I had a request. I ordered lunch but the fryer was broken. However, an alternative meal had been provided the previous day, despite the fryer being broken. I felt like I was bothering him. Better to limit his face-to-face interactions with clients and allow him to be more task and problem solving focused, which is his strength.
Paid parking, no vending machines, noisy a/c unit, thin walls - would not recommend
Enjoyed my stay; will consider staying again in the future
I called 10 different hotels in the area and then selected this one. I spoke to CJ at the desk and he seemed confident regarding the queries i had. They are the only hotel who are still providing airport Shuttle. Also the rooms were clean. I chose them because of proximity to airport and service. CJ at he deak is veey cooperative.
I enjoy the overall location of this hotel, however the room i paid an extra $10 for to be on a higher floor wasnt really a higher floor (4th floor of a 6 story building) and the room barely had a half a roll of toilet paper. Also, upon checking in the staff member was great. I paid my deposit and asked how long it would take for it to be returned to my card. He informed me that it was take up to 72 hours. Longer story short i called to speak w management and he informed me that he was the GM and it would take 3 days for my payment to ne received and if it wasn't there i need to call my bank. I called my bank and they do not see where the funds have been returned only withdrawn. Almost 10 days later noone in the Hyatt Place company can tell me why i havent received my deposit back yet. And i almost forgot to mention whats even worse than not being refunded. I have pics and video to prove it. The comforter blanket that was on the bed was molded on the inside. I would love to speak with someone in more details about my stay.
Hey, what can one say. They are open during difficult time and I appreciate that.
Hyatt Place Herndon Dulles Airport East places you within a 15-minute drive of popular attractions such as National Air and Space Museum Steven F. Udvar-Hazy Center and Dulles Town Center. This 151-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a free airport shuttle, and a gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.
The 151 accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.
Hyatt Place Herndon Dulles Airport East features a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 7.00 per night, or you can take advantage of the free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and free newspapers.
convenient to airport, took a long time to pick up at airport to go to hotel
Es una calidad de hotel las 5 estrellas para el hotel
Nice place to stay
We appreciate you sharing your feedback and hope we have the opportunity to host you again in the future!
The building was in excellent condition, well maintained, the staff was very helpful.
Thank you for taking the time to review us. We appreciate the feedback and hope to welcome you back soon!
Parking fees charged $7 per day. Breakfast quality is horrible.
Changman, Thanks for your review! we are sorry to read that you were surprised with the $7.00 fee for parking, which is advertised as well as provided a confirmation e-mail. We are also sorry to hear that you were not satisfied with our hot breakfast selection including cage free scrambled eggs, natural sausage and fresh cut fruit. We hope that you will give us another chance when your in the area.
Mark is one guy that is very kind..me and my 7 yr old son were late for breakfast since he overslept. After showing up at the breakfast lounge late..Mark made sure my son had something to grab.. My son was so happy to learn that he was offered something to eat even though he overslept.. MARK May the Almighty Grant you goodness
Thank you so much for choosing our hotel for your stay and for the kind words regarding our staff member Mark. We are delighted that we exceeded your expectations and hope we get to welcome you back on your next visit!
The ambiance in my room was great; very comfortable bed. However, there was no toilet brush. Front office staff, Janice and Christine were very hospitable. The manager, Ian is great at management but I felt intimidated when I had a request. I ordered lunch but the fryer was broken. However, an alternative meal had been provided the previous day, despite the fryer being broken. I felt like I was bothering him. Better to limit his face-to-face interactions with clients and allow him to be more task and problem solving focused, which is his strength.
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations.
Thank you for your stay!