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Courtyard by Marriott Dulles Airport Herndon

3.5 out of 5.0
Overview Reviews Amenities & Policies
13715 Sayward Blvd, Herndon, VA
1-844-663-2269
4.0
out of 5
"Good!"
See all 181 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.0

This hotel is most popular for:

  • Couples
  • Business
  • Family

Recent guest reviews

Very helpful staff and the bed was clean and comfortable.

Great stay. Clean room. Shower was nice. Bed was comfortable

Excellent customer service. The front desk staff was very helpful. Especially Aasma, she went over and beyond and helped me check in early. It was a huge help after a long red eye flight, will remember her kindness !

One of the best hotels ever. Stuff are very friendly and very close so Dulles international airport.

Room was comfortable and clean. Staff was very friendly

They are under construction all amenities did not exist. No food no pool no restaurant nothing had to go to other hotels to eat. I want some of my mony back.

Hotel under remodelling and full of dust. They actually still rent the rooms in this terrible condition. The door keys had to be reset every night because they wouldn't work and open the door.

Under renovation, it’s like living in a construction zone. No services only a few rooms done and even the rooms that have been renovated were done so rather poorly. Everything is already scratched up, banged, painted on etc. Whoever signed off on the rooms after construction got away with some of the worst workmanship I’ve seen.

This is a nice, decent place to stay close to the IAD airport. Staff was grumpy and uncooperative from the first call. They would not help adddig my SPG #, guest name, etc. They seemed urgent to get off the phone and irritated and the same when we checked in. Very unfortunate. Staff is crucial to the experience and a staff that doesn’t have time for you is a place I’m not interested in staying. Otherwise this was a decent or better hotel experience.

Nice three star hotel. We really just slept there as we arrived late. The biggest drawback was the remodeling. New furniture was staged leaving little to no parking available late in the evening. However the biggest compliment I can give was the mattress and bedding was extremely comfortable!

Professional staff ... easy check in ... hotel is a bit worn down and not up to standards as previous Sheraton hotels.

Stayed for business 3 nights, WiFi was not working well at all, even during the daytime. At night I could not even check email (loads to slow). WiFi signal strength was ok, the network was congested though making it unusable.

Overall good experience. Gave our two double beds room away, so we had to share a king.

The reason given was that if you have "Do not disturb" sign in the morning, they skip room service for the day.

Great staff and room was Emmaculate I got in late but the front desk helped me order dominoes since hotel restaurant was closed

The room was very comfortable. However, Orbitz said there was a 24-hour shuttle service from hotel to the airport. When I talked to the front desk, it was not 24-hour. I had to use a taxi to and from airport, which increased my trip cost. Taxi was $20/trip to airport. Shuttle service needs to be 24-hour.

Not worth it. Missing even the most basic of amenities.

Sayward Blvd Herndon VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Courtyard by Marriott Dulles Airport Herndon places you within a 10-minute drive of popular sights such as Reston National Golf Course and Reston Town Center. This 185-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with digital channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Renovated in 2018, Courtyard by Marriott Dulles Airport Herndon offers a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, self parking is USD 3.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 1 King Bed

King 1 | Sleeps 3
$76* Per night/room Nov 1 - Nov 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Guest reviews for Courtyard by Marriott Dulles Airport Herndon

Everyone (19) Couples (55) Business (44) Family (28) Other (25) Friends (9)
4
Business Business Travelers

Very helpful staff and the bed was clean and comfortable.

By on Oct 5, 2019

Review comment responded on Oct 8, 2019

Thanks for your great review! We look forward to seeing you next time you are in the area!

5
Partner Couples

Great stay. Clean room. Shower was nice. Bed was comfortable

By on Aug 2, 2019

Review comment responded on Sep 22, 2019

Thanks for your five star review! I'm so happy to hear that you enjoyed your stay with us!

5
Everyone

Excellent customer service. The front desk staff was very helpful. Especially Aasma, she went over and beyond and helped me check in early. It was a huge help after a long red eye flight, will remember her kindness !

By on Jun 25, 2019

5
Everyone

One of the best hotels ever. Stuff are very friendly and very close so Dulles international airport.

By on Jun 23, 2019

4
Everyone

By on May 11, 2019

4
Everyone

By on May 5, 2019

4
Everyone

By on Mar 14, 2019

4
Families

Room was comfortable and clean. Staff was very friendly

By , from Pawleys island on Mar 14, 2019

1
Everyone

They are under construction all amenities did not exist. No food no pool no restaurant nothing had to go to other hotels to eat. I want some of my mony back.

By on Apr 25, 2018

2

dusty

Everyone

Hotel under remodelling and full of dust. They actually still rent the rooms in this terrible condition. The door keys had to be reset every night because they wouldn't work and open the door.

By , from CA on Apr 23, 2018

Courtyard by Marriott Dulles Airport Herndon

13715 Sayward Blvd, Herndon, VA 20171
url importing https://www.orbitz.com/Herndon-Hotels-Courtyard-by-Marriott-Dulles-Airport-Herndon.h2574495-p2.Hotel-Reviews