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DoubleTree by Hilton Helena Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Helena Downtown

Exterior
Italian cuisine
Business center
Premium bedding, down comforters, in-room safe, desk
Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
22 N Last Chance Gulch Street, Helena, MT, 59601
  • Place, Reeder's Alley
    ‪5 min walk‬
  • Place, Cathedral of St. Helena
    ‪8 min walk‬
  • Place, Helena Civic Center
    ‪14 min walk‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Helena

DoubleTree by Hilton Helena Downtown places you within a 10-minute stroll of Holter Museum of Art and Original Governor's Mansion. This 72-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free self parking.

What's nearby

  • Reeder's Alley - 5 min walk - 0.3 miles
  • Cathedral of St. Helena - 8 min walk - 0.5 miles
  • Helena Civic Center - 14 min walk - 0.8 miles
  • Carroll College - 17 min walk - 0.9 miles
  • Montana State Capitol - 4 min drive - 1.3 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 10 min drive

Restaurants

  • ‪The Bagel Co. - ‬12 min walk
  • ‪Cafe Zydeco - ‬14 min walk
  • ‪RB Drive-in - ‬18 min walk
  • ‪Gold Bar - ‬5 min walk
  • ‪Brothers Tapworks - ‬3 min walk

About this property

DoubleTree by Hilton Helena Downtown

DoubleTree by Hilton Helena Downtown offers a 24-hour gym, meeting rooms, and conference space. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Guests can expect WiFi and 50-inch flat-screen TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Roma

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,242 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Helena Downtown?

DoubleTree by Hilton Helena Downtown offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near DoubleTree by Hilton Helena Downtown?

This hotel in Helena is within a 10-minute walk of Reeder's Alley, Cathedral of St. Helena, and Holter Museum of Art. You'll also find Helena Civic Center and Great Northern Carousel less than a mile away.

Is parking available on site at DoubleTree by Hilton Helena Downtown?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does DoubleTree by Hilton Helena Downtown have a casino?

No, DoubleTree by Hilton Helena Downtown doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Helena Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at DoubleTree by Hilton Helena Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at DoubleTree by Hilton Helena Downtown?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Helena Downtown have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Helena Downtown serves buffet breakfast for a surcharge each morning at Bella Roma.

Does DoubleTree by Hilton Helena Downtown allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Helena Downtown though service animals are welcome.

Does DoubleTree by Hilton Helena Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to DoubleTree by Hilton Helena Downtown?

The closest major airport to DoubleTree by Hilton Helena Downtown is Helena, MT (HLN-Helena Regional), which is 3.9 mi away (10 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Helena Downtown?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Helena Downtown.

DoubleTree by Hilton Helena Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 509 reviews
Rating 8 - Good. 146 out of 509 reviews
Rating 6 - Okay. 39 out of 509 reviews
Rating 4 - Poor. 20 out of 509 reviews
Rating 2 - Terrible. 13 out of 509 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent customer service.
Stayed 1 night in Nov 2025

4/10 Poor

Lukas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was run down and dirty. Evening/night staff was not friendly at all. If he doesn’t like his job, he should do something else. Morning staff were excellent. Phone in room was broken. Heating in room very noisy. Location is amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Tasha

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is wonderful!
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in was not great. We weren’t greeted, we were not even sure we were in the right place. After much time waiting we were given our room key card. Computers were down. They seemed short staffed. The room was good and very comfortable. We were disappointed that the hot tub was not working. The location of the hotel is great!
Cathedral
Nighttime view from hotel window
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Building seemed a little older but it was upkept and had everything we needed for a quick overnight stay
Stayed 1 night in Nov 2025

10/10 Excellent

Linda, Billings

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually the entry way had 2 pigeons and their bird poop needed to be cleaned up.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri, Redwood Valley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Check-in was easy peasy, we each received a warm chocolate cookie. They also have an allergy free cookie option. Our room was clean and spacious, and the king bed was delightful. Would definitely stay again and I highly recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

THOMAS, POLSON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Ben

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was very musty and the internet in the room didn't work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and room was clean. Will book with this hotel again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Sep 2025

4/10 Poor

HIROKI

Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Yep
Stayed 3 nights in Sep 2025

8/10 Good

Marlee

Liked: Cleanliness, staff & service
Room had some maintenance issues, nothing that was out of control but could use some love.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Stayed 2 nights in Aug 2025

10/10 Excellent

Janna, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, central, walkable. Laundry on site.
Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Stayed 3 nights in Aug 2025

2/10 Terrible

William

Disliked: Property conditions & facilities, room comfort

Keep searching

Shower wouldn't drain. Toilet had to be flushed several times. Pillows hard as a rock. A/C didn't work. This place has been going downhill for some time. The price is not acceptable for the quality of the stay.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Ibrahim

Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Liked: Room comfort

Good location

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 1 night in Jul 2025

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