Holiday Inn Express Hotel & Suites Helena2.5 out of 5.0
Recent guest reviews
No microwave or frig available (unless you get a suite). Nothing in any of the rooms and no accommodating, as with other hotels. Not the best selection of breakfast food available and the ice machine is on the first floor only. On the positive side, plenty of convenient parking. Good location right off of I-15 and only 4 miles from the Montana State Capital.
We really enjoyed our stay here at the HIE in Helena, Montana. Staff was very nice and hotel was very clean. They served a great breakfast and everything was re filled quickly. Never heard a peep when sleeping... Our only complaint is ventilation in the pool area. Other than that we would love to stay there again in the future.
I stayed in a king suite on a business trip. Room was well laid out and spacious. The linens and towels could be upgraded but the room was clean and bed comfortable. I enjoyed having the extra space. The hotel is close to shopping and restaurants and has easy access to the expressway. I will stay here again on my next trip.
We recently spent two nights in this hotel in a 2 bed queen suite. The hotel gave us an automatic upgrade to a suite since we are IHG platinum members. The room was large and well appointed, I especially liked that it had a comfy chair with a small table next to it in addition to a couch and table. The staff that we interacted with were very pleasant. Shout out to the woman working the breakfast area who was in constant motion ensuring that everything remained well stocked. Very tasty warm cookies were available in the lobby in the late afternoon. There is some opportunity for improvement in the housekeeping department. The rug in our room desperately needed a deep cleaning, I noticed my feet were VERY dirty after walking around in the room barefoot. We also had to wait a long time to get our room cleaned. Housekeeping and front desk staff were very apologetic about this issue and compensated us with some bonus IHG points.
Stayed for one night on vacation and was very please. Check in was easy and although they made an error on price they corrected right away when presented with my copy of reservation confirmation. The breakfast was really good area well kept and service friendly.. Dominque gave us exceptional service and has a great sense of humor. Beds were very comfortable and pillows were great. Had both hard and soft. would stay here again
We stopped for just the night and we couldn't have been happier. The hotel is clean, bright and has a great staff. We had an ADA room and the bathroom was perfect for me. There was nothing that needed attention as far as we could see. The lighting all worked, the beds were fine and the shower was awesome.
The Holiday Inn Express is my go-to for a reliably clean, comfortable and quiet business travel experience.The front deak staff are always friendly and the free breakfast is what you get at any Holiday Inn Express property.
Room appeared clean but certainly didn't smell clean! Had to borrow Febreze from the front desk and even that didn’t help much. Sheets and towels smelled like they hadn't been washed. Sign in room indicated the hotel is trying to be environmentally friendly in their laundry methods. Apparently this isn't successful as the smell would lead you to believe no soap is being used! Giving this one two stars only due to great employees.
Stayed here a single night on drive from Banff to Grand Tetons. The room was very spacious and well furnished. Good quality bathroom and shower too. Has a pool although we didn't use it. Reasonably good value.
We came here because we fortunately left the highly rated hotel in Helena was shabby and overlooked a parking lot and noisy construction site.That hotel let us check out and refunded our cost. The Holiday Inn Express is near the interstate highway and is convenient to most places in small Helena, MT. Tho not much of a view it was comfortable with easy parking and a good breakfast that was included. Staff was pleasant and helpful/
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Hotel & Suites Helena places you within a few miles (5 km) of Holter Lake and Montana Historical Society Museum. This 87-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Montana State Capitol and Helena Civic Center are also near this Helena hotel.
Free continental breakfast is included with your stay.
All 87 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Other standard amenities include free local calls, hair dryers, and ironing boards.
At Holiday Inn Express Hotel & Suites Helena, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 195 reviews