Best Western Helena/Capitol Hotel

2.5 star property
Hotel in Helena with a casino and airport shuttle service

Choose dates to view prices

Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana Historical Society Museum
    ‪8 min walk‬
  • Place, Montana State Capitol
    ‪8 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(7 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 460 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Helena

Best Western Helena/Capitol Hotel is a short stroll from Montana Historical Society Museum and Montana State Capitol. This 106-room hotel has conveniences like a restaurant, a casino, and free in-room WiFi.

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.5 miles
  • Montana State Capitol - 8 min walk - 0.5 miles
  • Cathedral of St. Helena - 3 min drive - 1.1 miles
  • Carroll College - 4 min drive - 1.5 miles
  • Helena Civic Center - 4 min drive - 1.8 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬2 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in Helena with a casino and airport shuttle service
Guests of Best Western Helena/Capitol Hotel enjoy features like a casino, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

What's there to see near Best Western Helena/Capitol Hotel?

Guests enjoy the hotel's location in Helena based on their ratings, and it's a short 10-minute walk from Montana Historical Society Museum and also 11 minutes on foot from Montana State Capitol. You'll also find Cathedral of St. Helena and Helena Civic Center within a short drive.

Is there parking available at Best Western Helena/Capitol Hotel?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Helena/Capitol Hotel include a casino at the property?

Yes, Best Western Helena/Capitol Hotel has a casino.

Is there an indoor pool at Best Western Helena/Capitol Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Helena/Capitol Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a casino.

Does Best Western Helena/Capitol Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Helena/Capitol Hotel have a restaurant that serves breakfast?

Yes, Best Western Helena/Capitol Hotel serves brunch for a surcharge at Family Roots.

Does Best Western Helena/Capitol Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Helena/Capitol Hotel for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Best Western Helena/Capitol Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Helena/Capitol Hotel?

The closest major airport to Best Western Helena/Capitol Hotel is Helena, MT (HLN-Helena Regional), which is 3.4 mi away (5 minutes by car).

Are there rooms with balconies at Best Western Helena/Capitol Hotel?

No, at Best Western Helena/Capitol Hotel, there aren't any guestrooms that list a balcony.

Does Best Western Helena/Capitol Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Helena/Capitol Hotel.

Reviews

Best Western Helena/Capitol Hotel Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 467 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

Reviews

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable place. Would stay again. Good location
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

We had a good time in Helena and this hotel helped make it that way. Everything was good, clean and convenient. The only issue was that the bathroom drains did not work very well. We reported it to the front desk the last day we were there and they said they would get it fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite which was very nice. We had an issue with slow draining bathtub and it was repaired immediately. Front desk staff were very friendly and made you feel welcome. The free breakfast options were limited but well prepared. Hot and cold cereal options would be good to include as well as fresh fruit.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and building that is a little outdated in the hallways but great in the room. Staff was very friendly and helpful. They provide breakfast vouchers to the restaurant next door with limited but sufficient options of freshly cooked breakfast items. So much tastier than prepackaged muffins and hard boiled eggs. Easy parking and centrally located in Helena for activities all around the town. Will definitely stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and pillows! Great breakfast. My only complaint is or coffee maker didn’t work but the lobby had coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities
Great place
Stayed 1 night in Aug 2025

4/10 Poor

Rita

Disliked: Amenities, property conditions & facilities
I've stayed in far nicer places for $440! Location was poor, having to traverse Helena to get to it. Marked poorly from the street to the entry. Had to park in a different lot to stay. Room was really small. No ice machine or beverage on the floor. Had to go down to the 1st floor. Photos make it look updated, but it's not. Keep looking would be my recommendation.
Stayed 2 nights in Jul 2025

6/10 Okay

janet

Business traveler
Stayed 2 nights in Jul 2025

8/10 Good

Zoe

Traveled with family
Very friendly staff, clean rooms and great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

8/10 Good

Harvey

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Goran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Amazing breakfast at a restaurant attached to the hotel. Free access to the gym across the street. Walkable distance to the capitol building and near by restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bradford

Everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Krystie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family suite was great with a kitchen area and separate living room from the bedroom. Would have loved for the bathroom to be in the middle as my boys had to go through our sleeping area to reach the bathroom but wasn’t a major thing. Breakfast was decent. Super friendly staff. Comfortable beds. Great AC. Would stay again.
Breakfast options
View from the room
King bedroom
Living area with queen pullout couch
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, very clean & friendly helpful staff! I would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Dining options close by
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing stay were super friendly, room was current, clean, bright, quiet. Would stay again for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Complimentary breakfast at The Crooked Frog was great. Room was clean and tidy.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Stayed 3 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025