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Recent guest reviews

Every thing was good. The only thing that was annoying was the fan in the bathroom was really loud and irritating.

It's okay. You get what you pay for. I wouldn't recommend staying here.

It was a good value for the money. Breakfast made to order at the restaurant next door was included. Kids loved the pool but it's showing it's age as is much of the property but the rooms were quiet, beds were comfortable. Rob, the night clerk, worked really hard to meet all of our request!

housekeeping was lousy. Didn't make beds, empty trash cans. replenish coffee, sugar, and coffee cups.

Friendly desk help Room cleaning was very sporadic Good restaurant food

I liked lots about the property but felt abit bait n switched when i arrived with my reservation and had to upgrade to be in the newer renovated building and not in the out building across the parking lot that was unconnected and outdated.

My room was on the west end, far away from the main office. Sketchy panhandler approached me at my door after dark one night, and somebody tried to open the door in the wee hours the second night...probably looking for a place to sleep. There won't be a third night. Ever. You need a fence and better security. Rooms need to be remodeled and amenities need to be fixed. Hair dryers that don't work, missing coffee pots and torn carpet are not acceptable when you are charging money.

Beds were comfy and the room was clean. The parking lots were recently repaved and the rooms interior was freshly painted. The exterior needs some love, some of the walkways looked like they were crumbling. Rooms include a hot breakfast ticket for the attached 4bs restaurant.

Hotel pillows were hard and small size of a throw pillow. TV didnt work so moved to another room. Old rooms, sink old and cracked and faucet was hard to turn on and off. Very disappointing. Would not stay again

Management should mention and/or make any changes with Expedia, Orbitz when room types change due to construction or updating. Breakfast s for all guests including children should be included with room rate.

nice hotel close to downtown and the capitol building. friendly bartender.

Fast check-in, easy room upgrade. Friendly staff.

The location of this hotel is convenient but noisy. The guests were noisy and there is a main road that is close to the hotel. Breakfast was great though!

No problems. Okay stay. Nice people. Good breakfast.

The beds at this hotel are very comfortable and the rooms are relatively quiet. It is in a pretty good location for Helena, MT. The price was also reasonable.

I needed a room for two nights and this was a simple, clean, comfortable room. The staff was friendly and helpful. There was a problem with the heater and it was taken care of right away. The restaurant was great and the food was good.

Was taken 60 miles out of route by the Orbitz rep but the hotel was very nice and relaxing.

Great stay. Room decorations a little outdated but clean and comfortable. Parking at Western building a little tight. Convenient to all places and shops I need to go to when in Helena.

Nice motel with budget friendly pricing that includes airport shuttle.

clean, the staff was very helpful ,wake up call on time, and shuttle was on time

11th Ave Helena MT

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Jorgenson's Inn & Suites is a short stroll from Montana Historical Society Museum and Montana State Capitol. This 112-room hotel has conveniences like free breakfast, a casino, and an indoor pool.


Dining

Free cooked-to-order breakfast is served each morning from 6:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

The 112 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

At Jorgenson's Inn & Suites, guests enjoy a casino, an indoor pool, and a fitness center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.

Room options

Room, Multiple Beds

2 Queen Beds and 1 Twin Bed | Sleeps 6

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed (Main Building)

1 Queen Bed | Sleeps 2

Guest reviews for Jorgenson's Inn & Suites

Everyone (24) Couples (5) Business (2) Family (9) Other (1) Friends (1)
4
Family Family

Every thing was good. The only thing that was annoying was the fan in the bathroom was really loud and irritating.

By on Sep 10, 2020

Review comment responded on Sep 10, 2020

Thank you for your review of our property. We will check into the old fan motor. Thanks for bringing it to our attention

3
Everyone

It's okay. You get what you pay for. I wouldn't recommend staying here.

By , from Detroit on Aug 27, 2020

Review comment responded on Aug 28, 2020

We are sorry you were disappointed with your accommodations. Would you please provide some details. As you know we have two different buildings with two very different room types and pricing structures. Our economy rooms are a basic no frills room motel style and our main building has been recently remodeled. Our staff is available 24 hours a day to assist you.

4
Family with small children

It was a good value for the money. Breakfast made to order at the restaurant next door was included. Kids loved the pool but it's showing it's age as is much of the property but the rooms were quiet, beds were comfortable. Rob, the night clerk, worked really hard to meet all of our request!

By , from Spokane on Jul 7, 2020

Review comment responded on Jul 8, 2020

Thank you for taking the time to review our property. We have upgraded many areas in the past couple of years with more to come.

2
Partner Couples Family

housekeeping was lousy. Didn't make beds, empty trash cans. replenish coffee, sugar, and coffee cups.

By on Nov 17, 2019

Review comment responded on Nov 19, 2019

We are sorry you experienced this problem during your stay. Hopefully, you contacted the front desk to assist you. This is not the usual occurrence at our hotel/motel

3
Family Family

Friendly desk help Room cleaning was very sporadic Good restaurant food

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for reviewing our property

3
Family with small children Family

I liked lots about the property but felt abit bait n switched when i arrived with my reservation and had to upgrade to be in the newer renovated building and not in the out building across the parking lot that was unconnected and outdated.

By on May 21, 2019

Review comment responded on May 22, 2019

We are sorry you feel that way. When a room is reserved through an online travel agency the guest has not spoken with a hotel representative and guests are often unaware of other available room types available. We offer our guests an upgrade at check in. It doesn't matter if it is a standard room to a suite or an economy room to a standard. Our guests are given the choice of an upgrade if they wish. Many of our guests chose to stay in the room type they themselves reserved online.

2
Everyone

My room was on the west end, far away from the main office. Sketchy panhandler approached me at my door after dark one night, and somebody tried to open the door in the wee hours the second night...probably looking for a place to sleep. There won't be a third night. Ever. You need a fence and better security. Rooms need to be remodeled and amenities need to be fixed. Hair dryers that don't work, missing coffee pots and torn carpet are not acceptable when you are charging money.

By , from Montana on Nov 17, 2018

Review comment responded on Nov 21, 2018

I am sorry you were disappointed with your economy room. We have just finished remodeling our main building and the economy building is in progress. Hopefully, you contacted the front office with any of your concerns. They would have been addressed and resolved immediately.

4
Everyone

Beds were comfy and the room was clean. The parking lots were recently repaved and the rooms interior was freshly painted. The exterior needs some love, some of the walkways looked like they were crumbling. Rooms include a hot breakfast ticket for the attached 4bs restaurant.

By on Sep 3, 2018

Review comment responded on Sep 4, 2018

Thank you for taking the time to review and notice the improvements we have completed on our property. The sidewalks and walkways are the next repair to be done. Thanks for staying with us!

2

dissapointed

Everyone

Hotel pillows were hard and small size of a throw pillow. TV didnt work so moved to another room. Old rooms, sink old and cracked and faucet was hard to turn on and off. Very disappointing. Would not stay again

By , from Helena, Mt on Aug 21, 2018

Review comment responded on Aug 25, 2018

We are sorry you were disappointed with your economy room. We have two different buildings on property that have very different quality levels. Our main building has been renovated and is more upscale hotel style property. Where as our economy building is an older motel style property with basic no frills clean rooms. We are in the process of upgrading all our rooms. As you can imagine it is nearly impossible to do everything at once, We have made so much progress in the last year and hope you will stay with us again.

4
Everyone

Management should mention and/or make any changes with Expedia, Orbitz when room types change due to construction or updating. Breakfast s for all guests including children should be included with room rate.

By on Aug 21, 2018

Review comment responded on Aug 24, 2018

Thank you fcr your suggestions we appreciate your input. A full service breakfast for two at 4B's is included with a room reservations. Additional breakfasts coupons can be purchased at a severely discounted rate at our front desk.

Jorgenson's Inn & Suites

1714 11th Ave, Helena, MT 59601
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