Great place, super clean, super polite. Great coffee and breakfast! Attached restaurant is excellent!!!
it was clean and the staff was great! Every time I called and inquired about service the staff person was helpful, courteous and just plan nice.
The location is very convenient and the hotel itself is very nice, clean, new feeling, with friendly staff. Evening Cookies were rated by my kids as the best sugar cookies they had except their moms. But the breakfast needs work at all the BW we stayed at on this trip including this one (5 total different BW). The food is limited to what tastes like pre-made, pre-frozen, microwaved buffet. BW should stick with muffins and rolls for continental breakfast or get a short-order cook and make fresh buffet food.
Stayed in a deluxe room on the lower level, with access to the patio. The room was spacious, nice and clean, and rather relaxing. However the person on the main floor above us was a heavy walker, and we could hear them walking back and forth starting early in the morning. Not the best insulation in the floor/ceiling between the main floor and the lower level. It was wonderful having access to the patio, though, as we could come and go from our room and it was secured with the same electronic lock on the room door. Fortunately the 2nd night was quiet and the rest was much better.
Room was elegant and bed was phenomenal! Staff was super helpful and friendly! Steak was exquisite!
The Great Northern has the best location in Helena for restaurants and bars. The hotel is elegant, rooms are very clean and staff is friendly but not impersonal. One of the best in Montana.
Our stay was great! The staff was nice and the room was spectacular. Definitely recommended!
Very satisfied, clean, nice staff, great breakfast.
Great location in the "old town" section of Helena...walking distance to restaurants and entertainment...Jon, at the front deck, was great!
This is my third time staying at this hotel. Staff are welcoming. The breakfast is great. Pool and hot tub an added bonus on a cold day. The only negative for me are the pillows (but then I am fussy and always travel with my own - for which I was grateful with this hotel). Their pillows are plentiful but all are 'lumpy'. Other than that it is a fine hotel, centrally located with helpful staff.
call the hotel when you land and a shuttle will be at the airport in 10 minutes...worked for me for both a late 11PM arrival and an early 5AM departure...very convenient with good breakfast included, coffee in lobby all day, small business center in lobby always accessible, free internet, nice rooms, only issue is typical one of noise from corridor or overhead and adjoining rooms. great restaurant next door accessible via the lobby, can be billed to your room as well.
it was a quick trip, just one night.. no complaints. the staff is not very professional, but kind.
Overall a nice place. I would recommend to colleagues.
the restaurant was fab!!! great food
Best Western Premier Helena Great Northern Hotel places you next to Exploration Works and within a 10-minute stroll of other popular attractions like Helena Civic Center. This 3-star hotel has 100 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free full breakfast. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service.
All of Best Western Premier Helena Great Northern Hotel's 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.
At Best Western Premier Helena Great Northern Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Great place, super clean, super polite. Great coffee and breakfast! Attached restaurant is excellent!!!
Thank you for your feedback regarding your stay at the Great Northern Hotel in Helena. I'm pleased you enjoyed your stay in our city and hotel.
Thank you for your 5 of 5 score. We are pleased that you enjoyed your stay here at the Great Northern Hotel!
Thanks for your 5!!!!
it was clean and the staff was great! Every time I called and inquired about service the staff person was helpful, courteous and just plan nice.
We take great pride in our staff - we hope everyone you encounter is helpful and friendly. Thank you for your kind words!
The location is very convenient and the hotel itself is very nice, clean, new feeling, with friendly staff. Evening Cookies were rated by my kids as the best sugar cookies they had except their moms. But the breakfast needs work at all the BW we stayed at on this trip including this one (5 total different BW). The food is limited to what tastes like pre-made, pre-frozen, microwaved buffet. BW should stick with muffins and rolls for continental breakfast or get a short-order cook and make fresh buffet food.
Thank you for taking the time to leave a review. I am sorry you did not feel our breakfast was up to standards. We get many compliments about the fresh cut fruit, hash brown, bacon, scrambled eggs (we crack the eggs). We do switch out our choices daily and do us a different egg for an egg sandwich or an omelet. We do know each guest has their expectations, we are sorry that we did not meet yours. Please come see us again.
Stayed in a deluxe room on the lower level, with access to the patio. The room was spacious, nice and clean, and rather relaxing. However the person on the main floor above us was a heavy walker, and we could hear them walking back and forth starting early in the morning. Not the best insulation in the floor/ceiling between the main floor and the lower level. It was wonderful having access to the patio, though, as we could come and go from our room and it was secured with the same electronic lock on the room door. Fortunately the 2nd night was quiet and the rest was much better.
Thank you Phil - we appreciate your time to share your experience. Farmers Market has started already, every Saturday and just a couple of blocks from the hotel. Much to do and see in Downtown Helena!
Room was elegant and bed was phenomenal! Staff was super helpful and friendly! Steak was exquisite!
Gosh! What a wonderful compliment! We aim to please and it is our pleasure to exceed the guest expectation!
The Great Northern has the best location in Helena for restaurants and bars. The hotel is elegant, rooms are very clean and staff is friendly but not impersonal. One of the best in Montana.
Thank you for the kind words! We are very fortunate in our location, and our staff takes great pride in their work. Hope to see you again!
Our stay was great! The staff was nice and the room was spectacular. Definitely recommended!
Thank you so much! We appreciate your kind words!
Thank you for the score of 5 of 5! We hope you had a good time in Helena!