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Recent guest reviews

There was a huge power outage for hours and for miles from a storm in Toronto. The staff, under Brian (manager), worked their butts off. No computers, no room keys for others, checking in, no lights and they were awesome. Thx, Brian!

We paid over 200 for one night stay with a waterview. Our room faced the water but there was a huge tree in front of the window. Qhen we requested a different room they said no because we didnt book thru the hotel...

It’s view is gorgeous. Unfortunately we were placed over the patio bar area and heard the droning of people and music til 2 am. 😕

The location was ideal, parking was easy. Staff was very helpful. Clean large rooms.

The hotel is great. Very clean, modern, awesome location. What is not so great is parking. There is no dedicated parking for hotel guests. You have to find an open spot in the municipal parking lot - which is usually packed, or park three blocks away and walk.

Great location, new, clean and great friendly service.

Very good We come again........ thx.............

Good thx we come back .................,,.,,,,,

Check in was slow while attendant took reservation calls. TV was not working well. The breakfast area was busy and disorderly.

Everything was perfect. Room was very clean and staff was extremely friendly and professional.

2020 Lakeshore Road Burlington ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Waterfront Hotel Downtown Burlington places you within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. This 3-star hotel has 129 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 12.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds (City View)

2 Queen Beds | Sleeps 4

Superior Room, 1 King Bed (Lake and Park View)

1 King Bed | Sleeps 2

Superior Room, 2 Queen Beds (Lake and Park View)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed (City View)

1 King Bed | Sleeps 2

Guest reviews for Waterfront Hotel Downtown Burlington

Everyone (3) Couples (6) Family (4)
4
Everyone

There was a huge power outage for hours and for miles from a storm in Toronto. The staff, under Brian (manager), worked their butts off. No computers, no room keys for others, checking in, no lights and they were awesome. Thx, Brian!

By on May 28, 2022

2
Partner Couples

We paid over 200 for one night stay with a waterview. Our room faced the water but there was a huge tree in front of the window. Qhen we requested a different room they said no because we didnt book thru the hotel...

By on Sep 5, 2021

Review comment responded on Jan 14, 2022

Good day, We are sorry to hear that your stay wasn’t satisfactory. We made sure to take notes from your comments and work on making the necessary changes. Thank you for your review today, Have a wonderful day. - The front desk staff.

4
Everyone

It’s view is gorgeous. Unfortunately we were placed over the patio bar area and heard the droning of people and music til 2 am. 😕

By on Aug 21, 2021

Review comment responded on Jan 21, 2022

Hello, Thank you so much for your review today! We are sorry to hear that you had a “fair stay”, we made sure to take the needed notes from your experience and we hope we can do better your next visit. We are looking forward to seeing you again. Thank you for your review today. Have a wonderful day! - The front desk

5
Partner Couples

The location was ideal, parking was easy. Staff was very helpful. Clean large rooms.

By on Feb 10, 2020

5
Family Family

The hotel is great. Very clean, modern, awesome location. What is not so great is parking. There is no dedicated parking for hotel guests. You have to find an open spot in the municipal parking lot - which is usually packed, or park three blocks away and walk.

By on Jul 29, 2019

4
Partner Couples

Great location, new, clean and great friendly service.

By on May 19, 2019

5
Partner Couples Family

Very good We come again........ thx.............

By on Mar 29, 2019

5
Partner Couples Family

Good thx we come back .................,,.,,,,,

By on Mar 29, 2019

3
Partner Couples

Check in was slow while attendant took reservation calls. TV was not working well. The breakfast area was busy and disorderly.

By on Sep 29, 2019

Review comment responded on Oct 10, 2019

Dear valued guest, Thank you for choosing the Waterfront Hotel in Burlington. I appreciate you for taking the time out to share your experience with us. Your comments will help us prevent this from happening in the future. We hope to see you again. Kind Regards,

5
Everyone

Everything was perfect. Room was very clean and staff was extremely friendly and professional.

By on Jun 22, 2019

Waterfront Hotel Downtown Burlington

2020 Lakeshore Road, Burlington, ON L7R4G8
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