Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Front of property
Fireplace
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Tim Hortons Field
    ‪13 min drive‬
  • FirstOntario Centre
    ‪16 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

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Room options

Standard Room, 2 Queen Beds (City View)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Burlington

Waterfront Hotel Downtown Burlington places you next to Spencer Smith Lakefront Park and within a 5-minute walk of Lake Ontario. This 129-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.0 miles
  • Village Theatre Waterdown - 12 min drive - 8.1 miles
  • Tim Hortons Field - 13 min drive - 8.9 miles
  • FirstOntario Centre - 16 min drive - 11.4 miles
  • McMaster University - 17 min drive - 12.3 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 22.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Jul 2, 2025 start from $118.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

Guests positively rate the hotel's walkable location in Burlington, just steps from Lake Ontario and Spencer Smith Lakefront Park, and within a short walk of Burlington City Hall. You'll also find Burlington Art Centre and Joseph Brant Museum less than a mile away.

Is there parking available at Waterfront Hotel Downtown Burlington?

Yes, uncovered parking is offered for CAD 22.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

Is Waterfront Hotel Downtown Burlington good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Waterfront Hotel Downtown Burlington have a hot tub?

No, there isn't a spa tub at this hotel.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

Are there connecting rooms at Waterfront Hotel Downtown Burlington?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Are there rooms with balconies that I can book at Waterfront Hotel Downtown Burlington?

No, there aren't any guestrooms with balconies at Waterfront Hotel Downtown Burlington.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1215 out of 2274 reviews
Rating 8 - Good. 561 out of 2274 reviews
Rating 6 - Okay. 273 out of 2274 reviews
Rating 4 - Poor. 114 out of 2274 reviews
Rating 2 - Terrible. 111 out of 2274 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Cancelled stay, still got charged. Having to dispute with bank.
Stayed 1 night in Mar 2025

10/10 Excellent

Midori

Stayed 3 nights in Mar 2025

10/10 Excellent

Mim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoyable.
Stayed 2 nights in Mar 2025

6/10 Okay

Rochelle

Stayed 1 night in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at a good price in a great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a wedding in the area, and it was great. The waterfront boardwalk was an extra treat. Lots of great restaurants in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kristina

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Extremely rude stuff

Hotel staff is not helpful and very rude. Will never be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good value for money. Good breakfast included, nice pool, lots to walk to, easy parking, great views. Staff was available and friendly. We will definitely go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2025

10/10 Excellent

Aj

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

6/10 Okay

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The blinds in the room were well beyond repair and would need to be replaced. The same for the office chair in the room. Otherwise, the room and hotel in general was fine. Note that the parking is not included. The parking costs 22$/night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and area for a short visit. The staff was super kind and helpful with questions.
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Wonderful spot to look out on the water but very overpriced for the size of the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front staff. Ample parking. Great rooms overlooking the lake. King room with pull out couch had plenty of space to enjoy with the family.
Stayed 1 night in Mar 2025

10/10 Excellent

jo

Stayed 1 night in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nour

Really nice view and everything is clean And we enjoyed uor breakfast and greet location.
Stayed 1 night in Mar 2025

10/10 Excellent

Mim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always appreciate staying here. They even have gluten free bread in the breakfast bar.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect for overnight. Waterfront and park is lovely. Very reasonable rates
Stayed 1 night in Mar 2025

10/10 Excellent

Isabella

Stayed 1 night in Mar 2025

10/10 Excellent

Ramnik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendria

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it. Worked well with our plans.
Stayed 1 night in Mar 2025