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Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
Front of property - evening/night
Superior Room, 2 Queen Beds (Lake and Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Breakfast area

Reviews

8.4

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Popular LocationSpencer Smith Lakefront Park1 min walk
  • Popular LocationBurlington City Hall3 min walk
  • Popular LocationTim Hortons Field13 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)38 min drive

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About the neighborhood

Burlington

Waterfront Hotel Downtown Burlington places you next to Spencer Smith Lakefront Park and within a 5-minute walk of Lake Ontario. This 129-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Burlington City Hall - 3 min walk
  • Village Theatre Waterdown - 11 min drive
  • Tim Hortons Field - 13 min drive
  • FirstOntario Centre - 14 min drive

Getting around

  • Burlington Station - 7 min drive
  • The nearest major airports are:<br />John C. Munro Hamilton Intl. Airport (YHM): 26-min drive, 20.3 mi/32.7 km<br /> Toronto Pearson Intl. Airport (YYZ): 39-min drive, 32.7 mi/52.7 km<br /> Billy Bishop Toronto City Airport (YTZ): 43-min drive, 34 mi/54.8 km<br /> <p>The preferred airport is Toronto Pearson Intl. Airport (YYZ). </p>

Restaurants

  • ‪Burro - ‬6 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Burlington Charcoal Pit - ‬2 min walk
  • ‪Kelly's Bake Shoppe - ‬3 min walk
  • ‪I Love Gelato - ‬1 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 15.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Aug 6, 2024 start from $136.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

Guests positively rate the hotel's walkable location in Burlington, just steps from Lake Ontario and Spencer Smith Lakefront Park, and within a short walk of Burlington City Hall. You'll also find Burlington Art Centre and Beach Canal Lighthouse within a short drive.

Is there parking available at Waterfront Hotel Downtown Burlington?

Yes, uncovered parking is offered for CAD 15.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Waterfront Hotel Downtown Burlington?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Waterfront Hotel Downtown Burlington?

No, this hotel doesn't have a spa tub.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

Are there connecting rooms at Waterfront Hotel Downtown Burlington?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Are there rooms with balconies that I can book at Waterfront Hotel Downtown Burlington?

No, there aren't any guestrooms with balconies at Waterfront Hotel Downtown Burlington.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 971 out of 1882 reviews" "
Rating 8 - Good. 485 out of 1882 reviews" "
Rating 6 - Okay. 230 out of 1882 reviews" "
Rating 4 - Poor. 101 out of 1882 reviews" "
Rating 2 - Terrible. 95 out of 1882 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

William

Traveled with partner
Liked: Cleanliness
Listing for jacuzzi is incorrect. There is no whirlpool/ jacuzzi open. Pool hours were wrong. It’s open 9 - 9. Staff are very pleasant. Rooms were nice. Park view is excellent. Free breakfast was meh.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

8/10 Good

Pat

Traveled with partner
Liked: Cleanliness, staff & service
No parking or pay $15 for parking
Stayed 1 night in Apr 2024

10/10 Excellent

lorena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Some of the staff weren’t so friendly and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed for a dance competition. Location was fantastic! All staff were friendly. Buffet breakfast had a nice selection and was tasty.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and great area!
Stayed 2 nights in Apr 2024

10/10 Excellent

Casey

Traveled with family
Liked: Amenities
We were upgraded to a lakefront room and it has a beautiful view.
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Stayed 7 nights in Apr 2024

10/10 Excellent

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was first given a very small odd shaped room looking roof annd air conditioner. I have to work remotely asked for new room which they did give us! The only issue was the rest went Saturday of our stay and waiting a while to be served. Not busy 4 other tables. Asked for glass with ice for the beer because they didn’t have the beer. I wanted and had to water down the other choice brought. Then ordered burger which I had before was looking forward to it. BUT kitchen must have tried to take off blue cheese they put on accidentally cause first bite was good the next was awful looked at burger had reminders of blue cheese which I absolutely hate. Waited for waitress to come back but she did not my husband ate it since he liked blue cheese so was dispirited with it and not great service. Ended up ordering a pizza from across the street later which was amazing. The rest was disappointing especially service. I have never complained before but this was 3 strikes, no soup no beer (micholob ultra) and not great service. )
Stayed 2 nights in Apr 2024

6/10 Okay

Ken

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dilbag

Stayed 3 nights in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great for walking along the water front with our kids. The location was nice and the property was clean and matched the online description.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and hotel. Excellent staff - especially Ed. View incredible. Walls are thin so quiet but not quiet (can hear murmurs and toilet use). Parking was manageable as we got lucky to find a spot with a larger vehicle. Great coffee shops and restaurants in the immediate area. Also talk along the water was wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kamaljeet

Stayed 1 night in Apr 2024

10/10 Excellent

Fatima, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 1 night in Apr 2024

6/10 Okay

Eve

Traveled with family
Liked: Staff & service, amenities
Rooms are not very soundproof. You can hear everything somebody is saying in the next room when they speak at a normal level. They gave us a room right next to the staircase as well, so I only heard was a door slamming shut every 10 minutes. Parkview window was tiny and just looking onto a sidewalk. staff were very lovely. Pool was warm, and well taken care of. Breakfast was absolutely awful.
Stayed 2 nights in Apr 2024

8/10 Good

marc kenneth

Stayed 1 night in Apr 2024

8/10 Good

Michael

Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Apr 2024

10/10 Excellent

Marsha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff friendly and helpful. Great views of the waterfront. Breakfast was more than I expected and the kids loved the pool. Restaurant downstairs looked great but didn’t have time to visit. The only surprise was parking at a cost of $15/night or by meter. This will definitely be my go to hotel if I am in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Yee Man

Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Burlington.
Stay was great from check in to check out. Staff was awesome, room was impeccable and comfortable. Location and proximity to Lake Ontario, restaurants and outdoor space was a game changer. Breakfast was really good as well.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Checkin was extremely quick. Pool was amazing and quiet.
Stayed 2 nights in Apr 2024