Comfort Inn Burlington

The location was excellent as less than one mile from my work location for that week. I did not observe an elevator and it is a two story inn.

When my fiancé and I booked this hotel, we thought wow what a deal. The price what great and the reviews we pretty average. We arrived checked in then was off to visit family. I was waiting in the lobby for my fiancé and noticed a little disturbance from a couple attempting to check out. They left and I followed them to ask why they were leaving. They replied, " there's bed bugs in our room, if I were you I wouldn't stay here". When my fiancé got back from taking our bags up, I told him the story and frantically asked him to get our bags. He gave me a fight and said, " you can't believe what everyone says, they probably just seen a bug". Anyway, I continued to freak out and he finally went to retrive our bags. We went to visit our family and returned to the room around 1:00a.m. When we got ther we immediately removed the sheets and to our surprise, THERE WERE BED BUGS! They offered us another room, but we declined. Do what you want, but this is to raise awareness. If anything please take the time to look.

great for the price, helpful staff, breakfast and coffee machine/hair dryer in room you will need a car as there is not much to do within walkable distance.

Hotel staff were extremely helpful and pleasant. Room was a great value.

The hotel was fine and served its purpose--a room and a minimal breakfast. However, the rooms are a little overpriced for the hotel having just a 2 Star Rating (which I agree with). Putting your breakfast on a tray and having to take it to another room (or your hotel room) isn't a great setup. If you need a place to sleep and don't care about amenities, this would work for you.

I have never before experienced such great customer service at such an affordable price! I had no complaints whatsoever.