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Rakuten STAY TERRACE Hakone Kowakudani

Property class: 3.5

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

A hot spring area with stone and wooden steps leading into the water, surrounded by bamboo and greenery.
A multi-story hotel with balconies and outdoor seating areas.
A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.
A hot tub with a wooden deck and a view of a bamboo fence and mountains.
A modern bathroom with a bathtub, shower, and a window with blinds.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Chisuji Falls
    ‪11 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪16 min walk‬

Room options

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 1830 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Twin Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, a flat-screen TV, and a kitchen area with a large window.

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a wooden coffee table, and a TV mounted on the wall.

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Stayable Showroom, No pets allowed, Non Smoking

A modern dining area with a wooden table and six chairs, a sofa, and a TV in the background.

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, and a projection screen displaying a landscape.

[D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

A modern living room with a large wall-mounted TV displaying a forest scene, a brown sofa with cushions, and a small round table.

[D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking | Premium bedding, WiFi (free), bed sheets

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Twin Beds

View all photos for [E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

A modern hotel room with a wooden accent wall, a large flat-screen TV, a wooden dining table, a sofa, and a bench.

[E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 710 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

A modern room with a wooden table and chairs, a glass wall offering a view of a mountainous landscape.

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

A modern living room with a sofa, ottoman, and a round wooden table. A television mounted on the wall displays a nature scene.

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking | View from room

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Premium bedding, WiFi (free), bed sheets

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10
  • 4 Queen Beds and 2 Double Beds

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Premium bedding, WiFi (free), bed sheets

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Premium bedding, WiFi (free), bed sheets

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

About the neighborhood

Hakone

Located in Kowakudani, Rakuten STAY TERRACE Hakone Kowakudani is within a mile (2 km) of popular sights such as Hakone Kowakien Yunessun and Hakone Open Air Museum. This 23-room, 3.5-star apartment building has in-room conveniences like refrigerators, microwaves, and coffee makers.
View more Apartments in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Chisuji Falls - 11 min walk - 0.6 miles
  • Okada Museum of Art - 13 min walk - 0.7 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 16 min walk - 0.9 miles

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Haneda Airport (HND) - 128 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬2 min drive
  • ‪ダイニングはこね - ‬2 min drive
  • ‪CAFE Ryusenkei - ‬16 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min drive

About this property

Rakuten STAY TERRACE Hakone Kowakudani

Rakuten STAY TERRACE Hakone Kowakudani features free WiFi in public areas and a vending machine. You can put free parking to good use if you drive.
Each apartment has an array of amenities, including a washer/dryer, a refrigerator, and a microwave. Guests can expect to find free WiFi. Beds are dressed in premium bedding and the bathroom offers a spring water bath, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a stovetop, a coffee maker, and a rice cooker.

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Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Children's dinnerware

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Laundry

  • Laundry detergent
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 23 units
  • 4 floors
  • Eco-friendly toiletries
  • Electric car charging station
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone

Rakuten STAY TERRACE Hakone Kowakudani Apartment

Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Frequently asked questions

What's there to see around Rakuten STAY TERRACE Hakone Kowakudani?

This apartment is situated in Kowakudani within a short 18-minute walk of Hakone Kowakien Yunessun and also 12 minutes on foot from Chisuji Falls. You'll also find Hakone Open Air Museum and Hakone Gora Park within a short drive.

How much does it cost to stay at Rakuten STAY TERRACE Hakone Kowakudani?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY TERRACE Hakone Kowakudani on Sep 24, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Rakuten STAY TERRACE Hakone Kowakudani?

Yes, uncovered self parking is offered for free at the apartment. Though parking is limited parking spaces, an electric car charging station is also available. You'll find a max of 1 space per unit.

Does Rakuten STAY TERRACE Hakone Kowakudani have a casino at the property?

No, Rakuten STAY TERRACE Hakone Kowakudani doesn't have a casino.

Is there an indoor pool at Rakuten STAY TERRACE Hakone Kowakudani?

No, there is no indoor pool at this apartment.

What will couples enjoy most about a stay at Rakuten STAY TERRACE Hakone Kowakudani?

Amenities that appeal to couples at this apartment include a spring water bathtub, premium bedding, and slippers.

Does Rakuten STAY TERRACE Hakone Kowakudani have a hot tub?

No, but all apartments at this apartment have spring water bathtubs.

Does Rakuten STAY TERRACE Hakone Kowakudani feature a restaurant that includes a breakfast menu?

No, Rakuten STAY TERRACE Hakone Kowakudani doesn't have a restaurant that serves breakfast.

Will Rakuten STAY TERRACE Hakone Kowakudani allow pets to stay for free?

No, pets aren't allowed at Rakuten STAY TERRACE Hakone Kowakudani though service animals are welcome.

Does Rakuten STAY TERRACE Hakone Kowakudani have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

Are there rooms with balconies at Rakuten STAY TERRACE Hakone Kowakudani?

Yes, some apartments at Rakuten STAY TERRACE Hakone Kowakudani offer a balcony and may feature mountain views.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 192 reviews
Rating 8 - Good. 23 out of 192 reviews
Rating 6 - Okay. 10 out of 192 reviews
Rating 4 - Poor. 0 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Izabela

Liked: Cleanliness, check-in, communication, listing accuracy
It was very luxurious and clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Annmarie

Liked: Cleanliness, check-in, communication, listing accuracy
This room was everything it stated and more. The room was clean and included many nice amenities. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Siri

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, check-in, communication, listing accuracy
The place was spacious; the facilities were nice like home! There was a kitchen with kitchenwares and utensils and laundry too!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, check-in, listing accuracy
The best hotel I have stayed in my life. I wished I had booked it longer. The perfect place to relax. The attraction nearby were not interesting, but this hotel made up for it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Noelany

Liked: Cleanliness, check-in, communication, listing accuracy
The most amazing stay in Hakone! It truly felt like a retreat and wished I would have stayed an extra night. We rented a car during our stay and it was easy to navigate from hotel to the lake. Room was huge and had everything we could have ever needed. Onsen was great and the balcony view was absolutely beautiful. Will definitely be back!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wade

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing room, private onsen, comfortable king size beds. Only downside was not being able to store luggage after checkout but there are luggage lockers in most train and ropeway terminals. Room was more like an apartment and very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alejandra No

Liked: Cleanliness, check-in, listing accuracy
Clean and very big room with all the necessary ameneties - the prívate onsen are amazing. My only sugestión is that the location is quite isolated probably next time we would choose another one but the room 10/10
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

kushal

Liked: Cleanliness, communication, listing accuracy
No staff at property. Laundry in room was great. Specious rooms, very comfortable stay- felt like home. Location is not great. Limited dining options if you want to eat out.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edy

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet, clean, modern and family friendly property. Good location, near subway and bus station to access attractions in the area within very reasonable amount of time. Property has plenty of space with private dry sauna and hot spring tub for convenient access. Wish that we have abundance of time to spend and enjoy this property. Highly recommended for winding down and quiet family time away from the bustling cities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lou Jean

Liked: Cleanliness, check-in, communication, listing accuracy
Clean spacious room. In-room onsen + sauna is great! A bit on the expensive side but it was worth it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

arash

Liked: Cleanliness, check-in, listing accuracy
Very modern, clean and comfotable, with inroom onsen and sauna with red light and outside footbath in every suit, even a telescope and a projector. The only downfall is its not walking distance to any stores or restaurants you need to take a cab.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, listing accuracy
Nice clean place, however don’t come early as they are very strict with there check in time of 3pm
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, check-in, communication, listing accuracy
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay. Would recommend that you bring food supplies as only one place near the station to get food.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
The living room & dining rooms where spacious & everything very tidy & clean & washing machine fabulous as was the outdoor entertaining area but the check in process was quite difficult & trying to speak with staff was also difficult but property was fabulous
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, check-in, listing accuracy
Safe, clean, awesome
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, check-in, communication, listing accuracy
Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, communication
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Brianna

Liked: Amenities, property conditions & facilities, communication
Easy and spacious, great for groups.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was excellent. Amazing facilities, clean and modern.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

David

It was good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, private onsen was amazing.
Stayed 2 nights in Apr 2025

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