See all properties

Hakone Kowakien

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hakone Kowakien

Hot springs
Breakfast, lunch, dinner served; garden views
Breakfast, lunch, dinner served; garden views
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad

Hotel Indigo Hakone Gora by IHG

Gora
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,002 reviews
$308 nightly
The price is $341
May 6 - May 7
All taxes and fees included in total
Hotel Indigo Hakone Gora by IHG

About the neighborhood

Hakone

Located in Ninohira, Hakone Kowakien is within a 5-minute walk of Hakone Kowakien Yunessun and within 15 minutes of other popular attractions like Hakone Open Air Museum. This 150-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 1 min walk - 0.1 miles
  • Okada Museum of Art - 2 min walk - 0.1 miles
  • Hakone Open Air Museum - 14 min walk - 0.8 miles
  • Hakone Gora Park - 3 min drive - 1.3 miles

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 20 min walk
  • Haneda Airport (HND) - 131 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬18 min walk
  • ‪箱根餃子センター - ‬13 min walk
  • ‪蕎麦 貴賓館 - ‬2 min walk
  • ‪ダイニングはこね - ‬7 min walk
  • ‪奈可むら - ‬13 min walk

About this property

Hakone Kowakien

Built in 2023, the brand new Hakone Kowakien features a lazy river, a sauna, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include a seasonal outdoor pool, coffee/tea in a common area, and an arcade/game room.
55-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a lazy river, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,850 reviews
$426 nightly
The price is $470
May 10 - May 11
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 6 2025 to June 30 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 12 to August 31.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Frequently asked questions

Are free cancellation options available at Hakone Kowakien?

Hakone Kowakien offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hakone Kowakien?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien on May 14, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hakone Kowakien?

This hotel is situated in Ninohira within a short 4-minute walk of Hakone Kowakien Yunessun and also 14 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Gora Park and Hakone Hot Springs within a short drive.

Is a spa located at Hakone Kowakien?

Spa services at the hotel include massages.

Does Hakone Kowakien feature a casino at the property?

No, Hakone Kowakien doesn't have a casino.

Is there an indoor pool at Hakone Kowakien?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 5:00 PM and the seasonal pool will be open from July 12 until August 31.

Does Hakone Kowakien have a restaurant with a breakfast menu?

Yes, Hakone Kowakien serves buffet breakfast for a surcharge each morning at フォンテンブロー.

Does Hakone Kowakien allow pets to stay for free?

No, pets aren't allowed at Hakone Kowakien.

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 223 reviews
Rating 8 - Good. 42 out of 223 reviews
Rating 6 - Okay. 19 out of 223 reviews
Rating 4 - Poor. 6 out of 223 reviews
Rating 2 - Terrible. 6 out of 223 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Joni A

Traveled with family
Liked: Cleanliness, staff & service
The hotel is a newer property with nice aesthetics. We stayed in a room with 2 double beds meant to fit 2 adults and 2 children (ages 10 and 12). Even by our British standards it was small. The dining was all buffet - breakfast and dinner. I thinks fairly hard to eat too healthy. The soft serve ice cream and bags of French fries were on offer at both meals. Kids loved it but it was a nightmare to police. The public onsen is completely fine to take children in with you. You are going in stark naked, though - so it’s perhaps not for everyone. The tunnels in across the street is “wacky” as described by our 10 year old - being polite. Frankly it was gross. I’ve never smelt a pool that was so disgusting - beyond strong chlorine. The chemicals felt like they were there to kill all the wee from the volume of children in the baths. Best bit was the “pyjamas” which we all wore to dinner every night after our onsen on the roof.we also enjoyed the balcony off of reception where you can get a coffee or juice and relax.
Stayed 2 nights in Jan 2026

6/10 Okay

Anh

The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Stayed 1 night in Dec 2025

6/10 Okay

Elmer

Stayed 1 night in Dec 2025

8/10 Good

Bart

Stayed 1 night in Nov 2025

6/10 Okay

Makoto

Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Po Wa Cally

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Great hotel in an awesome location! Loved the onsens.
Stayed 2 nights in Oct 2025

10/10 Excellent

marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Both the variety and quality of the breakfast and dinner menus were great. Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting. Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
Stayed 1 night in Oct 2025

4/10 Poor

Carys

Stayed 3 nights in Oct 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 1 night in Oct 2025

8/10 Good

Blaine

Stayed 1 night in Oct 2025

10/10 Excellent

Agata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Stayed 2 nights in Oct 2025

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were clean and the front desk staff was friendly. Dining was very disappointing, wasn't expecting kaiseki but tastes worse than local buffet place. Hot springs bath onsite was small, outdoor bath had limited mountain view. It was nice to get complimemtary access to another onsen a block away with multiple pools. Overall, okay but not a 5-star hotel.

6/10 Okay

Minal

Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina, Lynnwood

Stayed 1 night in Oct 2025

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but dinner was fully booked.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
Stayed 2 nights in Sep 2025

10/10 Excellent

roxana

Stayed 1 night in Sep 2025

2/10 Terrible

Pritesh

Liked: Cleanliness
Disliked: Amenities
Check-in is strictly at 3pm — not a minute earlier — and staff were unhelpful throughout. It honestly felt like dealing with machines, not humans. The property caters almost entirely to Japanese guests, with little effort made for others. All announcements, including check-in and dinner calls, were made only in Japanese, leaving non-Japanese speaking guests confused. The self check-in/check-out kiosks are not user-friendly, and staff showed no willingness to assist. For dinner, it wasn’t even a proper reservation system — I was told to physically go upstairs, ask for approval from someone at a desk, and then return, instead of staff handling it directly. Very inconvenient and unnecessary. Overall, the service was cold, unwelcoming, and not up to international standards. Not recommended unless service improves dramatically.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madeline

Stayed 2 nights in Sep 2025

Hotels

Flights

Cars