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Hakone Yumoto Onsen Tenseien

4.0 star property
Hotel in Hakone with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Lobby lounge
Exterior
Garden
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311
  • Tenzan Onsen
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Hakone Kowakien Yunessun
    ‪12 min drive‬

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Room options

View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Japanese Western Style Room, Breakfast Included, Non Smoking

  • 474 sq ft
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters)

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Twin Room, Breakfast Included, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room, Breakfast Included, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters)

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room, Breakfast and Dinner Included, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

  • 474 sq ft
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

About the neighborhood

Hakone

Located in Yumoto, Hakone Yumoto Onsen Tenseien is next to Tamadare Falls and Gyokuren Shrine. This 198-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Gyokuren Shrine - 1 min walk - 0.1 miles
  • Tenzan Onsen - 2 min drive - 0.7 miles
  • Hakone Open Air Museum - 11 min drive - 4.1 miles
  • Hakone Gora Park - 11 min drive - 4.8 miles
  • Hakone Kowakien Yunessun - 12 min drive - 5.0 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • ‪はつ花そば 新館 - ‬6 min walk
  • ‪日清亭本店 - ‬10 min walk
  • ‪画廊喫茶 ユトリロ - ‬10 min walk
  • ‪箱根暁庵箱根店 - ‬4 min walk
  • ‪ステーキハウス吉池 - ‬6 min walk

About this property

Hakone Yumoto Onsen Tenseien

Hotel in Hakone with a 24-hour front desk and a restaurant
Hakone Yumoto Onsen Tenseien features free WiFi in public areas and a garden. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a banquet hall and a vending machine.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and toilets with an electronic bidet. Refrigerators, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include Thai massages and massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 6600

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hakone Yumoto Onsen Tenseien?

Hakone Yumoto Onsen Tenseien offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to Hakone Yumoto Onsen Tenseien?

This hotel is situated in Yumoto, just steps from Tamadare Falls and Gyokuren Shrine, and within a short walk of Shogenji Temple. You'll also find Tenzan Onsen and Sounji Temple less than a mile away.

Will I be able to park at Hakone Yumoto Onsen Tenseien?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Hakone Yumoto Onsen Tenseien?

Spa services at the hotel include Thai massages.

Does Hakone Yumoto Onsen Tenseien have a casino?

No, Hakone Yumoto Onsen Tenseien doesn't have a casino.

Is there an indoor pool at Hakone Yumoto Onsen Tenseien?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hakone Yumoto Onsen Tenseien?

Couples will appreciate amenities like a restaurant, 2 outdoor hot springs, and Thai massages at this hotel.

Does Hakone Yumoto Onsen Tenseien have a hot tub?

No, but guests can enjoy 2 outdoor hot springs at this hotel.

Does Hakone Yumoto Onsen Tenseien feature a restaurant that includes a breakfast menu?

Yes, Hakone Yumoto Onsen Tenseien serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hakone Yumoto Onsen Tenseien allow pets to stay for free?

No, pets aren't allowed at Hakone Yumoto Onsen Tenseien though service animals are welcome.

Are there connecting rooms at Hakone Yumoto Onsen Tenseien?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hakone Yumoto Onsen Tenseien?

No, you won't find guestrooms with balconies at Hakone Yumoto Onsen Tenseien.

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 221 reviews
Rating 8 - Good. 82 out of 221 reviews
Rating 6 - Okay. 16 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Breakfast was amazing!!
Stayed 1 night in Nov 2024

8/10 Good

chin lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Stayed 3 nights in Nov 2024

6/10 Okay

donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Shang Bing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, shopping areas were very closed by the hotel. I will stay in this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

HELEN

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.
Stayed 1 night in Oct 2024

8/10 Good

Daren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

keiko

Traveled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Siu pang benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Shlomi Shlomo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Justin, Maumelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024

10/10 Excellent

Nickolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shlomi Shlomo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024

10/10 Excellent

RUI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

James Chan Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, beautiful getaway

Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018