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New hotel with clean rooms and very friendly room cleaning staff. Pool maintenance really lacking. No towels replaced, no pool vacuuming, no pickup of sharp broken toys by the pool in the am. Just a feeling of nobody home out there. Overall a property I hope they take learn to take care of to keep it in new condition. Dog friendly property byo pick up bags. Restaurant not open for lunch and no dinners on Sunday. No other restaurant options at this exit, so be prepared. Mini fridge worked well, nasty microwave down the hall.
My wife and I just finished relocating from our home in Savannah to Oklahoma City. As part of this trip out here, we knew we would need to stop for a night, as the drive was too long for us (and the dog). We were cruising along Interstate 22 when it started to rain, then really rain, then rain in a way I've never seen in my 38 years. Luckily this all occurred about 1 mile from the Guin, Alabama exit. As we crawled off the interstate, my wife said "Oh look a Holiday Inn!". My memories of Holiday Inns in the past were not positive. They were older run down facilities. This hotel completely reset my opinion of Holiday Inn. The building was new and fresh looking. We pulled up and I hoped a dog-friendly room remained available. Luckily, it did, and the fee was only 30 dollars. I'm typically a Marriott person on business travel, and I know they charge over $100 for a small dog, so this was a relief. The rate was very reasonable, considering the circumstances of a insane storm in an area with no hotels for miles. The power went out right when we were pulling up, but that didn't affect the staffs extremely friendly attitude. I've stayed in 5-star resorts in Hawaii and Europe, and never seen such a positive attitude anywhere. The room charges were taken on paper, and everyone seemed glad we made it safely. Here's the bottom line. I doubt my travels will ever take me to Guin, Alabama again. But if I'm just passing by, I'm going to stop in and thank the workers at this fine establishment. This experience completely changed my opinion of the chain, and we're currently in a Holiday Inn in Oklahoma City while we wait for our house to close. I cancelled the Marriott we had reservation yesterday. It's exactly what we needed. A warm bed with a roof over our head when things weren't going well. I hope IHG corporate sees this review, but I'm also going to send it to them directly. The crew in Guin really saved the day. Joe Rafalowski
After 8 hours on the road with wrecks and unplanned detours, you want easy and quiet and that is what we enjoyed. The staff is very friendly and most helpful. We would have enjoyed the wine pairings dinner if we had know prior to ordering dinner. Irregardless of that, this hotel is worth a stay or two. Thanks Kylie.
We stayed overnight with our dog and the staff was very welcoming and friendly. Room was fine and clean, Lobby and restaurant light and airy. Food was very reasonably priced, yes you pay for breakfast but I thought price was reasonable. Make sure you use exit 26 off I-22 instead of Google directed exit 30. Hotel is right next to exit 26 but Google does not recognize that exit. Would definitely consider this a stop if we head this way again.
Not what I expected when travelling in the area for business. The beds were good and the rooms clean. Front desk staff, Audrey, when I arrived was terrific and but the others I interacted with were not as customer focused. Breakfast is not included and very basic ... a little sub par compared to most. The elevators are the creakiest and slowest I've ever seen. The room was comfortable with a great bed. But the doors on the closet and bathroom were bizarre, they were huge and could not be opened at the same time as each consumed the entire entry (not well thought out at all). Also, housekeeping apparently just wipe the bath counter and exchanges towels, no beds were made or toiletries replenished. They also don't support the Holiday Inn Priority Club without even a free water.
Stopped in here late in the evening because the weather wasn’t pleasant for driving and we needed a break. We were greeted by Audrey. Her pleasant demeanor was a a breath of fresh air after a long drive. Audrey quickly got my family of 6 into our rooms so we could get a good night sleep before heading back out in the morning. The rooms were clean, the beds were comfy, and finally a hotel with good smelling toiletries. I slept great. Waking up refreshed and ready for breakfast, we were amazed at the morning spread. It’s not your typical layout. We had a breakfast attendant, Donna who was friendly and attentive to my large family. I appreciated not having to keep filling the kids drinks because Donna was there to help us out. This place deserves more than 5 stars. Well done Holiday Inn, well done!
My daughter, her dog, and I were traveling cross country to her new job. The hotel is very new and clean. Staff was very professional and friendly. Well worth the stop. I would stay there again. The little town of Guin was cute and close to the hotel.
This location is not following corporate franchise policy. The front desk is a mess. There are signs hanging with rules about staying in your room after 9PM. The breakfast is not good quality and is additional 8.99 fee unless you’re wise enough to know that you can buy it in advance the night before for 5.99. The breakfast was not as good as the Traditional Holiday Inn offering. No oatmeal, yogurt, fruit, boiled eggs or anything like that. Just scrambled eggs, biscuits and bacon. Overall I am not pleased finding trash in the hall ways and a garbage bag full of trash on my floor when I got off the elevator. Then I was sent a text message after I checked out about my experience. Another NON STANDARD practice. DONT STAY HERE
Clean rooms with helpful staff. Handicap rooms were helpful. We were here during Mule Day. My husband was part of the re-enactment group. Love the convenience of the restaurant. Will definitely stay here again and will recommend to others as well.
This is a quaint spot in the middle of nowhere! A hidden gem, if you will, for the Guin/Winfield/Hamilton (AL) area. Clean rooms, helpful/friendly staff, anove average amenities (for being in the middle of absolute no man's land). The perfect layover spot if you are visiting for Winfield's Mule Day (which is one of the best Festivals in The State of Alabama, a diamond in the rough and a (should be) Bucket List item for any Alabamian. I will be returning to this Holiday Inn (Guin, AL) and to Winfield's Mule Day for (hopefully) years to come!
Holiday Inn Guin is located within a 15-minute drive of Guin City Plaza and Guin Hayden Riley Park. This 100-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
All of Holiday Inn Guin's 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and safes.
At Holiday Inn Guin, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.