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Recent guest reviews

Loved the hotel facilities. Immaculate and beautiful. Amazing infinity pool. Food was average and very expensive (5 euros per bottle of water). Only had breakfast included and wished had gone with the full board option. Always felt like a second class guest in the restaurants. Wait staff was often unresponsive to requests for drinks, bill etc... and more unpleasant than pleasant. Overall, great hotel but food options and service could definitely be better.

Avenida Los Oceanos, s/n Guia de Isora Tenerife

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 3 outdoor pools

Alcala Beach is a short stroll from Gran Melia Palacio de Isora, and other popular attractions like Los Gigantes Marina are within a 10-minute drive. This 578-room, 5-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Relish the international cuisine at Market Grill, one of 5 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

Gran Melia Palacio de Isora's 578 air-conditioned rooms provide furnished balconies or patios, minibars, and laptop-compatible safes. Guests can expect free WiFi and 32-inch flat-screen TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones are also available.


Property features

Guests of Gran Melia Palacio de Isora have access to a full-service spa, 3 outdoor pools, and a children's pool. Self parking is available for EUR 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Other amenities at this beach resort include a health club, a spa tub, and a sauna.

Room options

Deluxe Room

1 King Bed and 1 Double Sofa Bed | 2 Twin Beds and 1 Double Sofa Bed | Sleeps 2

Master Suite One Bedroom Partial Ocean View

1 Double Bed | 2 Twin Beds | Sleeps 2

Deluxe room with ocean partial view

1 King Bed and 1 Double Sofa Bed | 2 Twin Beds and 1 Double Sofa Bed | Sleeps 2

Master Suite One Bedroom Resort View (2+1)

1 Double Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Gran Melia Palacio de Isora

Everyone (1)
4

great facilities. service and food not best.

Everyone

Loved the hotel facilities. Immaculate and beautiful. Amazing infinity pool. Food was average and very expensive (5 euros per bottle of water). Only had breakfast included and wished had gone with the full board option. Always felt like a second class guest in the restaurants. Wait staff was often unresponsive to requests for drinks, bill etc... and more unpleasant than pleasant. Overall, great hotel but food options and service could definitely be better.

By , from USA on Jul 1, 2017

Review comment responded on Jul 6, 2017

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our rooms, as well as our facilities have exceeded your expectations since our guests’ satisfaction is our most important objective. However, we regret if your experience at our restaurants did not meet your expectations and you may rest assured that we will take into consideration your feedback in order to improve in our proposal to the continuous amelioration of our services. The entire team is looking forward to having the pleasure to welcome you at Gran Meliá Palacio de Isora. Best regards, Álvaro Cons Guest Experience Manager

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