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Recent guest reviews

The Intercontinental keeps a high standard for business hotel. People are courteous and available.

The property is considered the best hotel in the area and very safe. The breakfast is world class.

Very nice property. One of the best steaks I have ever eaten. I spoke to the executive Chef, Chef Oscar he is a top notch chef. If you order sushi make sure that you notice that an order of sashimi is 10 pcs for 2 pcs equals 20 but they took care of the oversight. Great place to stay in Guatemala City

Cerca de restaurantes

Overpriced, cold shower, no extra blankets, room smelled like cigarettes and mildew. Next time we go to the Hyatt instead

Wonderful

Good

Na

They were so helpful from the begging. Before I arrived via text and while I was there. This is one of the best customer service experiences I have had at a hotel. They went above and beyond to make my stay amazing. Graciela Moino took care of every detail.

The staff made our stay amazing. Definitely will come back.

Outstanding hotel with excellent service. Great restaurant choices within hotel.

Very nice and comfortable pool is great, beda are great, the BEST is Msrk and team at Sushi!! Highly recommend the sushi bar :-)

So quiet in the room, very comfortable bed, everything was so clean and modern. The breakfast buffet was amazing.

Clean Luxury Great staff Very helpful ////////////

Staff was phenomenal and professional. Room was modern and classy, with a great bad. I stayed in the upgraded room. Free breakfast buffet was way above average, food was Delishious and many options. Pool and gym were small but nice too. All in all, a very good option for your stay in Guate. I loved the Market restaurant for dinner, that is also where the breakfast is served. I tried the sushi place for dinner once and it was very expensive and not very good.

The location is great. The restaurant and launch bar are pretty well. The only thing that they may improve is the cleanliness of the rooms, specially of the floor.

14 Calle 2-51 Zona 10 Guatemala City Guatemala

Hotel highlights

  • Close to La Aurora Zoo
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1ā€“2 people or up to 6 devices)) and in public areas
  • Onsite dining
  • Spa

Located in Zona 10, Real InterContinental Guatemala, an IHG Hotel is within a 5-minute walk of Plaza Fontabella Shopping Center and within 15 minutes of other popular attractions like Oakland Mall. This 239-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.


Dining

Relish the international cuisine at The Market, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and coffee makers.


Property features

Guests of Real InterContinental Guatemala, an IHG Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. For transportation, you can make use of a shuttle from the airport to the hotel (available on request) for GTQ 144 per vehicle, as well as an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.

Room options

2 Double Classic

2 Double Beds | Sleeps 4

1 King Premium City View High Floor

1 King Bed | Sleeps 2

2 Double Classic Accessible

2 Double Beds | Sleeps 4

Premium Room, 2 Double Beds, Business Lounge Access (High Floor)

2 Double Beds | Sleeps 4

Guest reviews for Real InterContinental Guatemala, an IHG Hotel

Everyone (16) Business (1) Family (6)
5
Everyone

The Intercontinental keeps a high standard for business hotel. People are courteous and available.

By on Apr 21, 2024

5
Family

The property is considered the best hotel in the area and very safe. The breakfast is world class.

By on Mar 28, 2024

5
Everyone

Very nice property. One of the best steaks I have ever eaten. I spoke to the executive Chef, Chef Oscar he is a top notch chef. If you order sushi make sure that you notice that an order of sashimi is 10 pcs for 2 pcs equals 20 but they took care of the oversight. Great place to stay in Guatemala City

By on Aug 28, 2023

4
Family

Cerca de restaurantes

By on Aug 15, 2023

4
Everyone

By on Jul 22, 2023

3
Family

Overpriced, cold shower, no extra blankets, room smelled like cigarettes and mildew. Next time we go to the Hyatt instead

By on Feb 20, 2023

5
Family with small children

Wonderful

By on Sep 22, 2022

5
Family

Good

By on Jul 24, 2022

5
Everyone

By on Mar 21, 2022

5
Family

Na

By , from Frederick on Nov 23, 2021

Review comment responded on Nov 27, 2021

Dear Maria, We appreciate very much your time on sharing your experience and hope to welcome back any time you visit Guatemala. Sincerely,

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