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Villas Santander - Deluxe Stay

3.0 star property
Hotel in Guatemala City with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Villas Santander - Deluxe Stay

Restaurant
Exterior
Exterior
Terrace/patio
Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010
  • Place, Oakland Mall
    ‪16 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪3 min drive‬
  • Place, Paseo Cayala
    ‪4 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio

Premium Studio | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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9.0 out of 10, Wonderful, 538 reviews
$118 nightly
The price is $144
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Total with taxes and fees
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About the neighborhood

Guatemala City

Located in Zona 10, Villas Santander - Deluxe Stay is within a mile (2 km) of sights such as Embassy of Israel in Guatemala and Zona Pradera. This 23-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Oakland Mall - 16 min walk - 0.9 miles
  • Embassy of Mexico in Guatemala - 3 min drive - 1.6 miles
  • U.S. Embassy in Guatemala - 3 min drive - 1.8 miles
  • La Aurora Zoo - 3 min drive - 2.0 miles
  • Paseo Cayala - 4 min drive - 1.8 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪Oakland Park - ‬4 min drive
  • ‪La Traila - ‬3 min drive
  • ‪Arbol de la Vida - ‬6 min walk

About this property

Villas Santander - Deluxe Stay

Hotel in Guatemala City with a 24-hour front desk and a coffee shop
Guests staying at Villas Santander - Deluxe Stay enjoy free WiFi in public areas, a terrace, and a vending machine. If you plan to drive, free offsite parking is available. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. This hotel also has a garden.
32-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Portable fans, free toiletries, and wardrobes or closets are also available. Housekeeping is available once per stay.

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7.8 out of 10, Good, 64 reviews
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The price is $41
Dec 10 - Dec 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 5 and April 6.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

What is there to do close to Villas Santander - Deluxe Stay?

This hotel is situated in Zona 10, close to Paseo Cayala and La Aurora Zoo. You'll also find Oakland Mall and Plaza Fontabella Shopping Center within a short drive.

How much does it cost to stay at Villas Santander - Deluxe Stay?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Villas Santander - Deluxe Stay on Dec 10, 2025 start from $31.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Villas Santander - Deluxe Stay?

Yes, though parking is available on request.

Does Villas Santander - Deluxe Stay feature a casino on the premises?

No, Villas Santander - Deluxe Stay doesn't have a casino.

Will I find an indoor pool at Villas Santander - Deluxe Stay?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Villas Santander - Deluxe Stay?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a tasting room.

Does Villas Santander - Deluxe Stay have a hot tub?

No, this hotel doesn't have a spa tub.

Does Villas Santander - Deluxe Stay have a restaurant with a breakfast menu?

Yes, Villas Santander - Deluxe Stay serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Villas Santander - Deluxe Stay allow pets to stay free of charge?

No, pets and service animals aren't allowed at Villas Santander - Deluxe Stay.

Are there connecting rooms at Villas Santander - Deluxe Stay?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Villas Santander - Deluxe Stay?

The closest major airport to Villas Santander - Deluxe Stay is La Aurora Intl. Airport (GUA), which is 4.1 mi away (20 minutes by car).

Can I book a room with a balcony at Villas Santander - Deluxe Stay?

Yes, some guestrooms at Villas Santander - Deluxe Stay offer a balcony and may feature city views.

Reviews

Villas Santander - Deluxe Stay Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 88 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 22 out of 203 reviews
Rating 4 - Poor. 18 out of 203 reviews
Rating 2 - Terrible. 28 out of 203 reviews

Reviews

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
We only stay for one night to be close to the airport. The place seems to be "remodeling", but the bathroom I had was really nasty, it has mold everywhere, there is not ventilation, and the shower had corrosion and mold. The bedroom ceiling had mold too and the smell was strong bad. There are not elevators and from the 1st floor to the 4th floor you have to use the stairs, and it is long and hard.
Stayed 1 night in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto su ambiente tranquilo, perfecto para descansar bien, es accesible a los centros comerciales.
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hi, just wanted to share some feedback about my stay. The property had a lot of noise early in the morning, ( construction) which made it hard to rest after a late check-in. Also, there was no snacks or beverages available, and there were too many stairs to get to the room, which was a bit inconvenient. Thank you for your attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Traveled with group, Business traveler
Disliked: Cleanliness
Nunca responden el teléfono por error yo hice doble reservación y me comunique con expedia y me dijeron que se tenían que comunicar con el hotel y que hotel me tenia que retornar el dinero de una reservación nunca responden el teléfono
Stayed 1 night in Jul 2025

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I do not recommend this place under any circumstances. The most alarming issue is the entrance to the “hotel.” There is no reception or lobby. Access is through a garage door, which stays closed during the day. To get in, you have to call a phone number and wait for someone to open it. This is a serious security concern. When I checked in, I had to wait on the street for about 10 minutes with my luggage before someone finally opened the door. The staff was rude from the moment I arrived. There is absolutely no customer service. The facilities are in awful condition: there was no running water in the bathroom, and the toilet didn’t work. On top of that, the place is extremely noisy, and getting any rest is nearly impossible. If you're looking for peace, safety, or even basic respect, this is not the place for you. Avoid this place. Guatemala has far better options for the same price or less.
Stayed 3 nights in Jan 2025

6/10 Okay

Henry

Business traveler
Liked: Cleanliness, amenities
property its okay smells bad outside there insects in the room the windows has no cover so if you leave it open the insects will get inside
Stayed 1 night in Jun 2025

2/10 Terrible

Jeong Woo

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service
Is perfect place to stay I recommend TJ's place 100/100
Stayed 2 nights in May 2025

2/10 Terrible

Allan

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service
Stayed 4 nights in Jan 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

4/10 Poor

Suzanne

Disliked: Staff & service
The hotel is dismal and rooms are dark with no view. The staff in the restaurant were very nice but the food and menu choices were limited. There are no other restaurants in walking distance except for a small mercado. Would not recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thierno Sadou

Stayed 5 nights in Mar 2025

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
It was enjoyable
Stayed 1 night in Mar 2025

10/10 Excellent

Rigoberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

I definitely would come back, really good environment, people , respectful, and friendly
Stayed 10 nights in Mar 2025

6/10 Okay

Ruth

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Dany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was not the best experience here. Only 2 of the staff were friendly and helpful, the rest were not as nice and others were pretty rude. Like the rest of the reviews, the restroom had a very bad smell, on the TV you can only watch Netflix, no channels on regular TV. Parking was not the best (especially if you had a truck). There’s some stairs you had to walk in order to get to your room. There is NO ROOM SERVICE! Also, I disliked a lot that to enter the property, you had to knock on the door every time to get in, which obviously annoyed the staff that were in the front desk. I honestly don’t recommend staying here. Next time I’ll just save more money and stay somewhere like in Zona Viva or bigger hotels.
Stayed 5 nights in Jan 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

2/10 Terrible

Karina

Stayed 2 nights in Jan 2025

2/10 Terrible

Luis

Stayed 2 nights in Dec 2024

10/10 Excellent

Dolman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Nov 2024

6/10 Okay

Evelyn

Liked: Staff & service, amenities, property conditions & facilities
Quiet and convenient, good price
Stayed 2 nights in Nov 2024