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Hotel Santander Plaza

3.5 star property
Hotel in Guatemala City with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets
Master Suite, Kitchen | Private kitchen | Coffee/tea maker
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Meeting facility
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 365 sq ft
  • Sleeps 4

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 419 sq ft
  • Sleeps 5

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 613 sq ft
  • Sleeps 5

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Exterior

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Santander Plaza is within a 5-minute walk of sights such as Plaza Fontabella Shopping Center and Gran Centro Los Próceres. This 3.5-star hotel welcomes guests with 26 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Avenida La Reforma - 5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center - 5 min walk - 0.3 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 14 min walk - 0.8 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Mr Sushi Zona 10 - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk

About this property

Hotel Santander Plaza

Hotel in Guatemala City with free breakfast and airport shuttle service
Guests of Hotel Santander Plaza enjoy access to free WiFi in public areas, a business center, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include laundry facilities and a banquet hall.
30-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and safes.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GTQ 200 per pet, per night
  • Dogs only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.
Property Registration Number si

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Santander Plaza?

Hotel Santander Plaza provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santander Plaza?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on Dec 27, 2025 start from $98.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Santander Plaza?

This hotel is situated in Zona 10, just steps from Gran Centro Los Próceres, and within a 10-minute walk of Plaza Fontabella Shopping Center and Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Will I be able to park at Hotel Santander Plaza?

Yes, self parking is offered for free at the hotel.

Does Hotel Santander Plaza have a casino at the property?

No, Hotel Santander Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Santander Plaza?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Santander Plaza?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and minibars.

Does Hotel Santander Plaza have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santander Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Santander Plaza serves free full breakfasts each morning from its restaurant.

Will Hotel Santander Plaza allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Santander Plaza for a fee of GTQ 200 per pet, per night.

Does Hotel Santander Plaza have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Santander Plaza?

The closest major airport to Hotel Santander Plaza is La Aurora Intl. Airport (GUA), which is 2.8 mi away (5 minutes by car).

Can I book a room with a balcony at Hotel Santander Plaza?

No, there aren't any guestrooms with balconies at Hotel Santander Plaza.

Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 562 reviews
Rating 8 - Good. 185 out of 562 reviews
Rating 6 - Okay. 82 out of 562 reviews
Rating 4 - Poor. 28 out of 562 reviews
Rating 2 - Terrible. 25 out of 562 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Osmany, West Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena , cuando regrese a Guatemala, volvería a este hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan, Centreville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close everything very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Wernner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property wish there was no construction going on but thats no one's fault
Stayed 1 night in Aug 2025

10/10 Excellent

JOSUE

Traveled with family
It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not
Stayed 1 night in Jul 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2025

8/10 Good

Erick

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Needs improvement.

The property is a little bit outdated. The condition of the hotel is not worth the price. We were welcomed in a professional and friendly manner and the check in was fast and easy, but the apartment we were given had a mildew smell, there were only two electrical plugs available; one in the kitchen and one in the bathroom, we couldn't charge our devices at once, we had to take turns. The light by the beds wasn't working and the strange noise in the bathroom we couldn't figure out where it was coming from. Breakfast was included in the price, but the selection of choices was very minimal. The beds were very comfortable and the room was very clean, I give them that. Unfortunately, we were not impressed at all by this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

romeo

Stayed 1 night in May 2025

10/10 Excellent

Benhamin

Stayed 3 nights in Jun 2025

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 1 night in Jun 2025

6/10 Okay

zahira

Liked: Cleanliness, staff & service
I think the Furnishure is out dated spec the tv
Stayed 2 nights in May 2025

10/10 Excellent

Wanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roxana

Na
Stayed 1 night in Apr 2025

8/10 Good

Tara, lompoc

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Luis, Brooklyn

Liked: Amenities
I like most of the service
Stayed 1 night in Apr 2025

2/10 Terrible

Zulma

Stayed 1 night in Mar 2025

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

8/10 Good

Lady Milena

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Stayed 1 night in Mar 2025

10/10 Excellent

CARMEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfecto , cerca del aeropuerto y cerca de restaurante
Stayed 1 night in Mar 2025

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