Junior Suite, 1 Bedroom
from $99
Radisson Hotel And Suites Guatemala City
4.0 out of 5.0
4.0
out of 5
"Good!"
See all 33 reviews
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Recent guest reviews
The hotel and staff were great, but it was a little annoying that they were renovating the hotel and did not advise the guest at check-in. The other issue was that they are constructing a hotel directly across the street and are working around the clock so your hear everything.
The hotel is clean, conveniently located and reasonably priced. Hotel taxis over-priced.
While I stay door could not open so I have to wait an hour to repairs. Also bathtubs drain was not working. So they replaced new part when I was out other then it was good stay
It is next door to an amazing Greek restaurant and the whole area is safe and walkable. The room and hotel were very clean and comfortable. The staff was courteous and even spoke English to me, which was the first time that happened in a whole week in Guatemala. This hotel is a very good value.
No real restaurant stingy in things like bottled water Cable channels etc.
So the guy at the desk says "be in the lobby at 5:15 a.m for the airport shuttle." At 5:15 a.m. the next morning. The guy says: "it's already left, the next one is at 6:30" Bummer
We spent a night away here last week. We don't get away from our kids verry often, once every 5 years, so we decided to splurge on a nice hotel. This was a let down. We have stayed at many hotels in guatemala city, and this hotel was not as nice as some of the others we have stayed in for half the price. The lobby looks fancy, but the rooms are out of a Super8. Not family friendly either. If you are looking for an affordable night in luxury, with or without a family, try Tikal Futura.
We were very impressed by the cleanliness and comfort of the room and by the hotel staff who were most helpful and polite. I am over 70 years old and believe younger people would feel more comfortable in the atmosphere surrounding the lobby and the dining area.
The customer service and amiability of personnel was excellent, great food at the restaurant and accessibility from the hotel to the main points of interest is unbeatable
REALLY SATISFY WITH CUSTOMER SERVICE, restaurant and hotel, happy with amenities and variety and quality of food.
The staff was friendly and helpful. The hotel was undergoing renovations while we were there so it is difficult to know what the hotel is actually like.
ssWe had a delightful short stay at this hotel close to the airport. The room was good and the bell service was excellent including shutlle to the airport. The only disappointment was the service in the bar and restaurant I went down to the bar to have a Tanqueray and tonic and do some paperwork. I had horrible service and waited forever for anyone to come and take an order and then when I ordered a refill they gave me some UI gin. We went back for dinner and had average service. Still slow. Stay but don't eat.
I enjoy in the hotel because I was confortable and it is located very close to others places in the city, also it is good place for business travalers that will stay in town a few days.
I enjoyed the Hotel. I was only for a few days but it was geat places to business travelers. I will recommend this place.
Nice place, friendly staff, spoke good English. Room was a little small for the price but near airport and restaurants.
My fiancé and I had to travel to Guatemala City for business and chose The Radisson because of the reviews and location. Wow we're we impressed. The size of the room was incredible, the service was amazing, and the view from our room was breathtaking. We will return to Guatemala City and we will stay at the Radisson again.
GREAT BUSS. MEETING ROOMS FROM SMALL TO LARGE VERY NICE AND FAST WITHOUT PRIOR NOTICE ELEGANT AND XCELENT COFFEE BREAK VERY REASONABLE RATES
HOTEL RESTAURANT DONT ACCOMODATE REQUESTS LIKE LOW SALT. HOTEL LOCATION UNCOMFORTABLE FAR FROM GOOD RESTAURANTS.
Good hotel choice, nice people and rooms and location are great.
Very nice. I needed a latte. Got one at McDonalds 1 block away which also good for quick meal
Guest reviews for Radisson Hotel And Suites Guatemala City
great hotel
Everyone
The hotel and staff were great, but it was a little annoying that they were renovating the hotel and did not advise the guest at check-in. The other issue was that they are constructing a hotel directly across the street and are working around the clock so your hear everything.
Everyone
The hotel is clean, conveniently located and reasonably priced. Hotel taxis over-priced.
nice location
Everyone
While I stay door could not open so I have to wait an hour to repairs. Also bathtubs drain was not working. So they replaced new part when I was out other then it was good stay
so clean, great location, wonderful staff.
Everyone
It is next door to an amazing Greek restaurant and the whole area is safe and walkable. The room and hotel were very clean and comfortable. The staff was courteous and even spoke English to me, which was the first time that happened in a whole week in Guatemala. This hotel is a very good value.
Review comment
General Manager responded on Aug 31, 2016
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience and we look forward to your next stay.
Everyone
No real restaurant stingy in things like bottled water Cable channels etc.
Review comment
General Manager responded on Aug 18, 2016
Dear guest, we appreciate your feedback regarding the restaurant. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our food and beverage department so the situation may be addressed to ensure that outstanding service and presentation is delivered. Regards!
don't rely on the airport shuttle!
Everyone
So the guy at the desk says "be in the lobby at 5:15 a.m for the airport shuttle." At 5:15 a.m. the next morning. The guy says: "it's already left, the next one is at 6:30" Bummer
Review comment
General Manager responded on Jul 13, 2016
Dear Jon, We apologize for the dissapointing service you received from our staff. Our team works hard to make sure our guests are comfortable. About the shuttle service, we appreciate you bringing this matteer to our attention and hope for another opportunity to exceed your expectations in the future.
don't be fooled. you do not get what you pay for.
Everyone
We spent a night away here last week. We don't get away from our kids verry often, once every 5 years, so we decided to splurge on a nice hotel. This was a let down. We have stayed at many hotels in guatemala city, and this hotel was not as nice as some of the others we have stayed in for half the price. The lobby looks fancy, but the rooms are out of a Super8. Not family friendly either. If you are looking for an affordable night in luxury, with or without a family, try Tikal Futura.
Review comment
General Manager responded on Jul 14, 2016
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
wonderful rooms
Families
We were very impressed by the cleanliness and comfort of the room and by the hotel staff who were most helpful and polite. I am over 70 years old and believe younger people would feel more comfortable in the atmosphere surrounding the lobby and the dining area.
great trip to guatemala
Couples
The customer service and amiability of personnel was excellent, great food at the restaurant and accessibility from the hotel to the main points of interest is unbeatable
excelent
Couples
REALLY SATISFY WITH CUSTOMER SERVICE, restaurant and hotel, happy with amenities and variety and quality of food.
Thank you for your feedback and for taking the time to write about your experience. We apologize for any inconveniences caused during your stay. We look forward to a second opportunity!