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Radisson Hotel And Suites Guatemala City

4.0 out of 5.0

Recent guest reviews

Had a late arrival due to a flight delay,reception was excellent ,no pdoblem checking in, had to check out an hour later than hotel stated time,again hotel staff were,excellent.

The hotel and staff were great, but it was a little annoying that they were renovating the hotel and did not advise the guest at check-in. The other issue was that they are constructing a hotel directly across the street and are working around the clock so your hear everything.

The hotel is clean, conveniently located and reasonably priced. Hotel taxis over-priced.

While I stay door could not open so I have to wait an hour to repairs. Also bathtubs drain was not working. So they replaced new part when I was out other then it was good stay

It is next door to an amazing Greek restaurant and the whole area is safe and walkable. The room and hotel were very clean and comfortable. The staff was courteous and even spoke English to me, which was the first time that happened in a whole week in Guatemala. This hotel is a very good value.

No real restaurant stingy in things like bottled water Cable channels etc.

So the guy at the desk says "be in the lobby at 5:15 a.m for the airport shuttle." At 5:15 a.m. the next morning. The guy says: "it's already left, the next one is at 6:30" Bummer

We spent a night away here last week. We don't get away from our kids verry often, once every 5 years, so we decided to splurge on a nice hotel. This was a let down. We have stayed at many hotels in guatemala city, and this hotel was not as nice as some of the others we have stayed in for half the price. The lobby looks fancy, but the rooms are out of a Super8. Not family friendly either. If you are looking for an affordable night in luxury, with or without a family, try Tikal Futura.

We were very impressed by the cleanliness and comfort of the room and by the hotel staff who were most helpful and polite. I am over 70 years old and believe younger people would feel more comfortable in the atmosphere surrounding the lobby and the dining area.

The customer service and amiability of personnel was excellent, great food at the restaurant and accessibility from the hotel to the main points of interest is unbeatable

REALLY SATISFY WITH CUSTOMER SERVICE, restaurant and hotel, happy with amenities and variety and quality of food.

The staff was friendly and helpful. The hotel was undergoing renovations while we were there so it is difficult to know what the hotel is actually like.

ssWe had a delightful short stay at this hotel close to the airport. The room was good and the bell service was excellent including shutlle to the airport. The only disappointment was the service in the bar and restaurant I went down to the bar to have a Tanqueray and tonic and do some paperwork. I had horrible service and waited forever for anyone to come and take an order and then when I ordered a refill they gave me some UI gin. We went back for dinner and had average service. Still slow. Stay but don't eat.

I enjoy in the hotel because I was confortable and it is located very close to others places in the city, also it is good place for business travalers that will stay in town a few days.

I enjoyed the Hotel. I was only for a few days but it was geat places to business travelers. I will recommend this place.

Nice place, friendly staff, spoke good English. Room was a little small for the price but near airport and restaurants.

My fiancé and I had to travel to Guatemala City for business and chose The Radisson because of the reviews and location. Wow we're we impressed. The size of the room was incredible, the service was amazing, and the view from our room was breathtaking. We will return to Guatemala City and we will stay at the Radisson again.

GREAT BUSS. MEETING ROOMS FROM SMALL TO LARGE VERY NICE AND FAST WITHOUT PRIOR NOTICE ELEGANT AND XCELENT COFFEE BREAK VERY REASONABLE RATES

HOTEL RESTAURANT DONT ACCOMODATE REQUESTS LIKE LOW SALT. HOTEL LOCATION UNCOMFORTABLE FAR FROM GOOD RESTAURANTS.

Good hotel choice, nice people and rooms and location are great.

1a Avenida 12-46 Zona 10 Guatemala City Guatemala

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino
  • Free airport shuttle

Located in Core area of Guatemala within a 5-minute walk of Union Church of Guatemala, Radisson Hotel And Suites Guatemala City is within a 15-minute stroll of Plaza Fontabella Shopping Center. This 4-star hotel has 146 rooms and welcomes guests with a restaurant, a casino, and free in-room WiFi. It's near the airport and also a short walk from The Village Shopping Center and El Obelisco.


Dining

In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with room service. Start each morning with breakfast, served for a fee from 6 AM to 10 AM.


Rooms

All 146 air-conditioned rooms feature refrigerators, coffee makers, and free bottled water. Plasma TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Guests staying at Radisson Hotel And Suites Guatemala City enjoy access to a casino, a fitness center, and a spa tub. If you drive, self parking is GTQ 50.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and 3 meeting rooms.

Room options

Suite, 1 Bedroom, Kitchenette

King 1 | Queen 2 | Sleeps 3

Deluxe Suite

King 1 | Queen 2 | Sleeps 3

Guest reviews for Radisson Hotel And Suites Guatemala City

Everyone (8) Couples (9) Business (7) Family (6) Other (3) Friends (1)
5

excellent location,

Everyone

Had a late arrival due to a flight delay,reception was excellent ,no pdoblem checking in, had to check out an hour later than hotel stated time,again hotel staff were,excellent.

By , from Miami,Fl. on Nov 11, 2017

Review comment responded on Nov 15, 2017

We are pleased to know that we achieved your satisfaction, we hope to see you again in this house.

5

great hotel

Everyone

The hotel and staff were great, but it was a little annoying that they were renovating the hotel and did not advise the guest at check-in. The other issue was that they are constructing a hotel directly across the street and are working around the clock so your hear everything.

By , from New York on Jan 23, 2017

Review comment responded on Mar 21, 2017

Thank you for your feedback and for taking the time to write about your experience. We apologize for any inconveniences caused during your stay. We look forward to a second opportunity!

4
Everyone

The hotel is clean, conveniently located and reasonably priced. Hotel taxis over-priced.

By on Nov 21, 2016

4

nice location

Everyone

While I stay door could not open so I have to wait an hour to repairs. Also bathtubs drain was not working. So they replaced new part when I was out other then it was good stay

By , from englewood, NJ on Sep 24, 2016

5

so clean, great location, wonderful staff.

Everyone

It is next door to an amazing Greek restaurant and the whole area is safe and walkable. The room and hotel were very clean and comfortable. The staff was courteous and even spoke English to me, which was the first time that happened in a whole week in Guatemala. This hotel is a very good value.

By on Aug 28, 2016

Review comment responded on Aug 31, 2016

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience and we look forward to your next stay.

3
Everyone

No real restaurant stingy in things like bottled water Cable channels etc.

By on Aug 16, 2016

Review comment responded on Aug 18, 2016

Dear guest, we appreciate your feedback regarding the restaurant. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our food and beverage department so the situation may be addressed to ensure that outstanding service and presentation is delivered. Regards!

3

don't rely on the airport shuttle!

Everyone

So the guy at the desk says "be in the lobby at 5:15 a.m for the airport shuttle." At 5:15 a.m. the next morning. The guy says: "it's already left, the next one is at 6:30" Bummer

By , from santa fe nm on Jul 1, 2016

Review comment responded on Jul 13, 2016

Dear Jon, We apologize for the dissapointing service you received from our staff. Our team works hard to make sure our guests are comfortable. About the shuttle service, we appreciate you bringing this matteer to our attention and hope for another opportunity to exceed your expectations in the future.

3

don't be fooled. you do not get what you pay for.

Everyone

We spent a night away here last week. We don't get away from our kids verry often, once every 5 years, so we decided to splurge on a nice hotel. This was a let down. We have stayed at many hotels in guatemala city, and this hotel was not as nice as some of the others we have stayed in for half the price. The lobby looks fancy, but the rooms are out of a Super8. Not family friendly either. If you are looking for an affordable night in luxury, with or without a family, try Tikal Futura.

By , from Living in Guatemala on Feb 20, 2016

Review comment responded on Jul 14, 2016

Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

3

wonderful rooms

Families

We were very impressed by the cleanliness and comfort of the room and by the hotel staff who were most helpful and polite. I am over 70 years old and believe younger people would feel more comfortable in the atmosphere surrounding the lobby and the dining area.

By on Nov 11, 2015

5

great trip to guatemala

Couples

The customer service and amiability of personnel was excellent, great food at the restaurant and accessibility from the hotel to the main points of interest is unbeatable

By on Sep 4, 2015